This unit will provide a comprehensive introduction to the field of information systems from organisational and managerial perspectives. The emergence of the digital firm and its implications will be studied. The critical role of information and knowledge management will be emphasised from both conceptual and practical standpoints. Key topics covered will include: Basic Information Systems Concepts; Systems Approach and Systems Thinking; E-Business and E-Commerce; IT Strategy and Competitive Advantage; Data and Knowledge Management; Information Systems Development and IS Management; Decision support systems, business intelligence and online analytical processing systems (OLAP); Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) systems, Enterprise Content Management and Supply Chain Management (SCM) systems; Ethical, Legal and Social Aspects of Information technologies.
Refer to the assessment table in the unit outline.