Effective stakeholder management and communication play a vital role in the success of projects. Project managers and leaders often express that stakeholder management, leadership and communication are often the most sought-after competencies. This unit of study focuses on the process of stakeholder identification; defining their roles and responsibilities; understanding their organisation mission, vision and overall strategic objectives; alignment and prioritisation of specific project needs and requirements; with emphasis on stakeholder engagement/analytic methodologies such as analysing stakeholder influence, reliance, collaboration and communication networks. The unit of study will also cover aspects of psychology, emotional intelligence, communication techniques and leadership qualities required for effective performance in project management roles.
Workshops, Seminars, E-learning
Refer to the assessment table in the unit outline.