About Dr Kenneth Chung

My current research interest lies in the triangulation of inter-disciplinary theories and methods from social networks, systems theory, sociology, information systems and management science. In particular, I adopt a sociological perspective towards human and organizational systems. I am interested in understanding how processes and properties of social systems affect its outcome as part of a larger sub-system. These social systems are comprised of entities such as individuals, groups or organisations that are weaved together by a fabric of inter-related connections, flows, links and inter-dependencies with other entities within the system. Its properties are personally (e.g. demography) and structurally (e.g. hierarchical topology) attributed and associated with the system’s outcome such as a stock within the system dynamics (e.g. social media use, or KPI metric).

Most recently, I have developed a theoretical framework based on social network theories of strength of weak ties, structural holes, and the social influence model of technology use, to model the inherent relationship between professional networks, technology use and individual performance of rural Australian general practitioners. I am currently building upon the framework and its application to community networks – its evolution and engagement; towards a model for project team performance; organisational communication; group learning and behaviour; social media and technology use; and disaster coordination in multi-organisations. My recent work has been published in top-tier journals and conferences such as Computers in Human Behavior, Project Management Journal, Computer-Supported Cooperative Work, European Conference on Information Systems, Human-Computer Interaction and SIG-Management of Information Systems.

I worked as lecturer at the School of Information Systems and Technology (SISAT) at the University of Wollongong during February 2010 - June 2011. I have also previously taught as lecturer at the former Project Management Graduate Programme, University of Sydney. I was awarded my Ph.D in 2009 from the School of Information Technologies at the University of Sydney. My Ph.D research received the RailCorp Prize for "Addressing Society's Needs in Research Project Work" at the 2005 Research Conversaziones held at the University of Sydney. I also hold a Bachelor of Science degree with first class Honours in Information Systems and a Bachelor of Commerce degree majoring in Accounting and Information Systems. Prior to commencing my doctoral candidature, I was a Systems Integrator at Protocom Technologies and the Telstra Messaging (Text & SMS) Group during 2002-2004. I was involved in several multi-million dollar large-scale IT projects relating to development and implementation of short-message-service (SMS) software on dedicated Unix servers. I was primarily responsible for integrating message routing software applications, written in the C programming language, into Telstra's Messaging Access Intelligent Network System (MAINS). Prior to working at Telstra, I was online advertisement campaign coordinator for DoubleClick Australia (now acquired by Google) and PostClick during 1999-2002.

Selected publications

  • Chung, K. S. K. (2011). Understanding Attitudes to Performance in Knowledge-Intensive Work: The Influence of Social Networks and Information and Communication Technologies Use, Lambert Academic Publishing. ISBN: 978-3-8465-1448-1.
Refereed Book Chapter:   
  • Chung, K. S. K. (2011). Towards a Social Network Model for understanding Information and Communication Technology Use for Knowledge-Intensive Workers, In Social Network Mining, Analysis and Research Trends: Techniques and Applications, IGI  Global Publishers (accepted: 8th February 2011)
Refereed Journal Papers:   
  • Abbasi, A., Chung, K. S. K., Hossain, L. (accepted 16th September 2011). "Egocentric Analysis of Co-Authorship Network Structure, Position and Performance", Information Processing and Management, (in press).
  • Chung, K. S. K., Chatfield, A. (2011). “An empirical analysis of Online Social Network Structure to understand Citizen Engagement in Public Policy and Community Building”, International Journal of eGovernance, Special Issue: (Re)creating public sphere, civic culture and civic engagement : public service media vs. online social networks, 4(1/2), 85-103.
  • Chung, K. S. K., Hossain, L. (2010). "Towards a Social Network Model for Understanding Information and Communication Technology Use for General Practitioners in Rural Australia", Computers in Human Behavior, 26(4), 562-571.
  • Chung, K. S. K., Hossain, L. (2009). "Measuring Performance of Knowledge Intensive Work Groups through Social Networks", Project Management Journal, 40 (2), 34-58. 
Refereed Conference Proceeding Papers:   
  • Chung, K. S. K. (2011). Community Building through Online Social Networks: Evolution and Engagement. ACIS 2011 (Australasian Conference on Information Systems), November 30 – December 2, University of Sydney, Sydney, Australia.
  • Chung, K. S. K., Hossain, L. (2008). Network Structure, Position, Ties and ICT Use in Distributed Knowledge-Intensive Work. CSCW 2008 (Computer Supported Cooperative Work), November 8 - 12, San Diego, California, USA (Accepted 11th June 2008).
  • Chung, K. S. K., Hossain, L. (2008). Network Structure, ICT Use and Performance Attitudes of Knowledge Workers. 2008 ECIS (European Conference of Information Systems), J.E. Cairnes Graduate School of Business & Public Policy, National University of Ireland, Galway, Ireland (Accepted 4th March 2008)
  • Hossain, L., Wu, A., & Chung, K. S. K. (2006). Actor Centrality Correlates to Project based Coordination. Proceedings of the 2006 20th Anniversary Conference on Computer Supported Cooperative Work (CSCW), Banff, Alberta, Canada.