Software updates are one of the strongest defences you can have against cyber security attacks. They make it much harder for hackers to get to your information by fixing security gaps that cybercriminals look to exploit.
University devices automatically receive updates, so look out for the notification about them in your taskbar and install them as soon as possible. The longer you wait, the more exposed you are to cyber attacks.
After the download, restart your device to apply the updates.
Ensure your devices and software receive the latest security patches and features automatically wherever possible.
For systems and apps that don't support automatic updates, regularly check for and manually install updates.
Apply updates to all your computers, mobiles, tablets, smart wearables and home products.
Only install updates from official sources or trusted vendor websites.
Be aware that older devices may no longer receive security, software or firmware updates. This is known as ‘end of support’ or ‘end of life’. If updates are no longer available, consider replacing the device.
To report a cyber security incident, give us a call or send an email.
Call the ICT Service Desk at 1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (Option 4 for ICT). Available 7am to 9pm, Monday to Friday and 9am to 5pm, Saturday, with limited out-of-hours support.
You can also submit an online enquiry or email ict.support@sydney.edu.au.
Visit one of our staffed Learning Hubs or seek support at the Fisher Library, Level 3 Service Hub, available from 9am to 5pm, Monday to Friday.
