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Student cards

Applying for a replacement card

COVID-19 update: posting out replacement cards

Unfortunately, due to COVID-19 and Government advice we have limited staff on campus and will not be running face-to-face student card collections until further notice.

To get your replacement card, after you've applied online, you will need to fill out the Request to post student card application form (pdf, 129KB) and send it with a copy of your proof of identity documents to

We will then send your card to the Australian address you’ve nominated in the form. Due to limited staff on campus, you may experience delays.

How to apply

If your card is lost, stolen or damaged, you will need to apply and pay for a replacement online. Once your payment is processed we'll email you with details on how we can post your new card out to you.

If you require a new student card due to a name change or your card becomes unreadable because of wear and tear, you are not required to pay for the replacement. In this instance, you'll need to submit a Request to post student card application form (pdf, 231KB) and send it with a copy of your proof of identity documents and a scanned copy of your current student card to We can then post your student card to a nominated Australian address.

If you lose your Concession Opal card, contact Opal Customer Care on 13 67 25 (13 OPAL) to report it immediately and order a replacement.

Your existing SydPay account will be linked to your new card when it’s issued, so you don’t need to transfer funds.

Temporary library cards

A temporary library card allows you to access library facilities in situations where your student card has been deactivated. You can apply for a temporary library card if you are:

  • a postgraduate student who has suspended
  • a student intending to do honours or study for a postgraduate degree
  • an HDR student under examination.

Find out more on the Library website.

Student Centre

Limited service

As a precaution, we’re currently closed for in-person enquiries.

Read our latest COVID‑19 advice


1800 SYD UNI (1800 793 864)
or +61 2 8627 1444

Opening hours: 9am to 5pm, Monday to Friday.


Last updated: 28 April 2020

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