If you need a student card, you should apply for one as soon as possible as it could take a few weeks for your card to arrive. If you are undertaking study or research on campus you will need your student card to access buildings. Read our information on how to apply for a replacement student card and ensure you provide all required supporting documents to avoid any delays with processing your application.
If you require a student card to verify your identify for an exam, we recommend you use alternative government-issued IDs.
If your card is lost, stolen or damaged, you will need to pay for a replacement card online. If you require a new student card due to a name change, expiration of your old card requiring renewal or your card becomes unreadable because of wear and tear, you are not required to pay for the replacement and can move to the next step below.
You will need to submit a Student card application form (pdf, 472KB) and send it with a copy of your proof of identity documents and a scanned copy of your current student card to email@example.com. It can take up to 10 working days to issue a card. The failure to provide all required supporting documents will delay the processing of your card request.
We will post your student card to the Australian mailing address nominated in your form. Your card will be sent by regular post through Australia Post and you will receive a confirmation email when your student card has been sent in the mail. If you have not received your card within 15 business days of receiving the confirmation email, contact firstname.lastname@example.org
Your existing SydPay account will be linked to your new card when it’s issued, so you don’t need to transfer funds.
If you lose your Concession Opal card, contact Opal Customer Care on 13 67 25 (13 OPAL) to report it immediately and order a replacement.
A temporary library card allows you to access library facilities in situations where your student card has been deactivated. You can apply for a temporary library card if you are:
Find out more on the Library website.