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Unit of study_

CIVL4816: Project Conflict Management

2025 unit information

All projects exist in the context of conflicting priorities. Conflict can start from the point of inception when there may be different ideas about what should be achieved in a project. It can continue through negotiation of contracts to deliver the work, to robust discussion as to what counts as acceptable upon delivery. This Unit develops students' ability to anticipate, understand and ameliorate conflict, reaching negotiated agreements that are acceptable to all parties. Unexpected conflict crises also arise requiring project managers to mediate an outcome that allows the project to move forward. This unit helps students understand multiple perspectives of stakeholders, build interpersonal skills and integrity to resolve conflicts in a constructive manner.

Unit details and rules

Managing faculty or University school:

Engineering

Study level Undergraduate
Academic unit Project Management
Credit points 6
Prerequisites:
? 
CIVL2812
Corequisites:
? 
None
Prohibitions:
? 
PMGT2821
Assumed knowledge:
? 
None

At the completion of this unit, you should be able to:

  • LO1. identify and analyse the human, and other, causes and consequences of conflicts and crises
  • LO2. develop and evaluate options and alternatives with the potential to meet the needs of all parties
  • LO3. plan for and reach negotiated agreements that are acceptable to all parties
  • LO4. define the difference between conflict and crisis situation, and identify the stages in escalation
  • LO5. apply mediation techniques to resolve conflicts and crises
  • LO6. select and apply systems thinking tools and methods to the management of conflicts and crises within a range of project contexts
  • LO7. identify and share learning from conflicts and crises to improve future practice
  • LO8. ability to work in a group to resolve conflict scenarios

Unit availability

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Session MoA ?  Location Outline ? 
Semester 2 2024
Normal day Camperdown/Darlington, Sydney
Session MoA ?  Location Outline ? 
Semester 2 2025
Normal day Camperdown/Darlington, Sydney
Outline unavailable
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Modes of attendance (MoA)

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