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Unit of study_

DESN3002: Experience and Service Design

2024 unit information

This unit extends on student’s existing knowledge of the design process to provide a deep understanding of how to design complex, situated experiences and services. The unit is structured around a design brief that focuses on digitally enhanced services and interactive environments. Students develop an understanding of the range of design practices covered by the terms service design and user experience design, and how these relate to other areas of design. They learn about the influence of the user’s context on a designed product, service or system, and how to explore this effectively through design development and visualisation strategies. With a balance of individual and group work, students have an opportunity to collaboratively apply experience and service design methods to a design project.

Unit details and rules

Managing faculty or University school:

Design Lab

Code DESN3002
Academic unit Design Lab
Credit points 6
Prerequisites:
? 
DECO2016
Corequisites:
? 
None
Prohibitions:
? 
DECO2014
Assumed knowledge:
? 
None

At the completion of this unit, you should be able to:

  • LO1. master design methods appropriate to the exploration of ill-defined problems
  • LO2. develop skills for facilitating communication with diverse teams
  • LO3. apply principles of experience and service design to a complex design project
  • LO4. document and communicate design activities in a professional manner
  • LO5. demonstrate an understanding of the scope of experience and service design

Unit availability

This section lists the session, attendance modes and locations the unit is available in. There is a unit outline for each of the unit availabilities, which gives you information about the unit including assessment details and a schedule of weekly activities.

The outline is published 2 weeks before the first day of teaching. You can look at previous outlines for a guide to the details of a unit.

Session MoA ?  Location Outline ? 
Semester 2 2024
Normal day Camperdown/Darlington, Sydney
Outline unavailable
Session MoA ?  Location Outline ? 
Semester 2 2020
Normal day Camperdown/Darlington, Sydney
Semester 2 2021
Normal day Camperdown/Darlington, Sydney
Semester 2 2021
Normal day Remote
Semester 2 2022
Normal day Camperdown/Darlington, Sydney
Semester 2 2022
Normal day Remote
Semester 2 2023
Normal day Camperdown/Darlington, Sydney

Modes of attendance (MoA)

This refers to the Mode of attendance (MoA) for the unit as it appears when you’re selecting your units in Sydney Student. Find more information about modes of attendance on our website.