Skip to main content
Unit of study_

INFS3120: Business Process Analysis and Design

This unit provides an in-depth understanding of the role of business processes in effectively and efficiently managing business operations. Students gain essential skills of the entire Business Process Management (BPM) lifecycle, from process identification and design to process monitoring, including process modelling, analysis, redesign, and automation required to achieve high performance and deliver the strategy in a service-oriented environment. Students also gain highly sought after practical skills of using BPM tools to recommend improvements by documenting and simulating current and new processes.

Code INFS3120
Academic unit Business Information Systems
Credit points 6
Assumed knowledge:
INFS1000 or INFO1000 or INFO1003 or INFO1903

At the completion of this unit, you should be able to:

  • LO1. Discuss the role of Business Process Management (BPM) in a business environment and how BPM initiatives contribute to improving the overall business performance
  • LO2. Apply the BPM principles, concepts, and frameworks to business problems and practice as captured in the BPM lifecycle
  • LO3. Address the issues and challenges associated with process improvement initiatives in organisations
  • LO4. Evaluate the impact of process design and redesign decisions on stakeholders and the role of change management in addressing the risks associated with such changes in organisations
  • LO5. Use BPM tools to model, document, and analyse processes during the BPM lifecycle stages
  • LO6. Work independently, collaborate, and communicate in a professional manner with people from diverse backgrounds within a team work environment