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Unit of study_

WORK3205: Organisational Communication

2025 unit information

Communication is integral to many organisational processes; for instance, effective planning, decision-making, negotiation, conflict management, change management and leadership all rely upon effective communication by organisational actors. At the same time, organisational communication has become more complex due to increasing levels of diversity in the workplace and an increasing reliance on emergent and rapidly changing communication technologies. Drawing on communication research models, theories and case studies, this unit provides students with insight into how to manage the complexities of contemporary organisational communication. The unit focuses primarily on internal organisational communication and examines communication processes at various levels: interpersonal (dyadic), group and organisation.

Unit details and rules

Managing faculty or University school:

Business (Business School)

Study level Undergraduate
Academic unit Work and Organisational Studies
Credit points 6
Prerequisites:
? 
Completion of at least 48 credit points
Corequisites:
? 
None
Prohibitions:
? 
WORK2221
Assumed knowledge:
? 
WORK1004 or WORK2201

At the completion of this unit, you should be able to:

  • LO1. understand the key challenges for organisations in managing and facilitating effective communication
  • LO2. analyse communication approaches and processes within organisations using communication theories
  • LO3. apply theory to communication challenges within organisations to identify strategies for improvement
  • LO4. analyse communication processes within groups and teams and identify strategies to improve these processes, as well as engage in experiential learning and learn by doing
  • LO5. develop an awareness and understanding of how individual differences, cognitive, affective and perceptual processes influence communication
  • LO6. develop effective interpersonal communication skills and learn to apply them in different contexts.

Unit availability

This section lists the session, attendance modes and locations the unit is available in. There is a unit outline for each of the unit availabilities, which gives you information about the unit including assessment details and a schedule of weekly activities.

The outline is published 2 weeks before the first day of teaching. You can look at previous outlines for a guide to the details of a unit.

Session MoA ?  Location Outline ? 
Semester 1 2024
Normal day Camperdown/Darlington, Sydney
Intensive July 2024
Block mode Camperdown/Darlington, Sydney
Session MoA ?  Location Outline ? 
Semester 1 2025
Normal day Camperdown/Darlington, Sydney
Outline unavailable
Intensive July 2025
Block mode Camperdown/Darlington, Sydney
Outline unavailable
Session MoA ?  Location Outline ? 
Semester 2 2020
Normal day Camperdown/Darlington, Sydney
Semester 2 2021
Normal day Camperdown/Darlington, Sydney
Semester 2 2021
Normal day Remote
Semester 1 2022
Normal day Camperdown/Darlington, Sydney
Semester 1 2022
Normal day Remote
Intensive July 2022
Block mode Camperdown/Darlington, Sydney
Semester 2 2023
Normal day Camperdown/Darlington, Sydney
Intensive July 2023
Block mode Camperdown/Darlington, Sydney

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Modes of attendance (MoA)

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