When your fees are due

Your fee due date(s) are listed on your Student Financial Statement which you'll receive once you complete enrolment. Access your statement by logging in to Sydney Student > My finance > Your finances > View financial statement.

We will also send you an email reminder when you have fees due, so make sure you're checking your University student email account.

If you don't pay by the due date

Commonwealth supported students

If you're enrolled in a Commonwealth supported place (CSP) your enrolment as a CSP will be cancelled if:

• you don't complete a Request for Commonwealth support and HECS-HELP form with a valid tax file number by the relevant census date, or
• you don't pay your fees by the due dates listed on your student financial statement, and you haven't provded a valid tax file number.

If your enrolment is cancelled there is no automatic right of re-entry into your units for the semester; your re-enrolment must be approved by the University.

If you are approved to re-enrol for the semester and are approved by the University to do so, you will no longer have a CSP and will only be able to re-enrol as a ‘non-award’ student which means that you will be required to pay the full fees for your enrolled units upfront, rather than the subsidised student contribution. The fees for non-award study are significantly higher than the student contribution amount that you pay in a CSP. You will also be required to pay an administration fee in addition to your fees.

International students and domestic fee-paying students

If you haven’t paid your fees by the due date and fees remain outstanding, sanctions will be applied in line with the University’s Student Debtor Sanctions policy. Sanctions include:

• preventing you from accessing your results or your transcript
• cancellation of your enrolment in the current semester
• if you have already enrolled, your enrolment for those teaching periods will be removed
• no access to re-enrolment in any future teaching periods
• your debt may be referred to a third-party debt collection agency.

If you are a student visa holder and your enrolment is cancelled by the University due to non-payment of fees, your electronic Confirmation of Enrolment (eCoE) will be cancelled and the Department of Home Affairs (DHA) will be notified. The eCoE cancellation means you may be subject to visa cancellation by DHA.

To avoid sanctions and enrolment cancellation you should make your payment as early as possible as it can take up to five business days for a payment to be reflected in Sydney Student. 

Removal of sanctions

Once payment is received in your University account, it can take up to five business days for sanctions to be lifted from your account.

Re-enrolling

If your enrolment has been cancelled and you would like to re-enrol, please contact the Student Fees team:

• using the Ask a question form (select the 'I have an issue with my fees, HELP loans or residency' option)
• if you no longer have access to your UniKey, using the general enquiries form (select the 'other' option then explain your situation).