When you enrol, you will be provided with a University student email account and it is important you log in to check your emails regularly. While on campus you will also have access to wi-fi, computers, printers and scanners.
Due to COVID-19 and Government advice, we are not currently providing in-person support at our ICT Learning Hubs.
You can still access remote support for your University ICT needs by submitting an online request.
An introduction to your UniKey, wireless, email, desktop, printing and tech support—all available to you as a student at the University of Sydney.
Your University student email account is provided to you when you enrol. You need to check your University email address regularly as it’s how we will contact you if we need to get in touch.
Your email address is your UniKey followed by @uni.sydney.edu.au (for example firstname.lastname@example.org). Use your UniKey password to log in to your email.
If you can’t log in to your email, you may need to synchronise your password, or if you don’t know your password you can reset it. If you change your UniKey password, remember to update your password on all your devices.
You can also set up your email account on your device using these instructions.
Note: Requires macOS 10.14 or later
Note: Requires Outlook 2016 or later
You can access our wireless network ‘UniSydney’ on any wireless-enabled device when you’re on campus.
Use your UniKey and password to connect.
If you receive a prompt to install a security certificate, make sure the name is auth.wireless.sydney.edu.au before continuing.
You may need to enter the following details: