Canvas is the University’s online learning platform, where you will find information and resources for your units of study.
We have been informed that Canvas has been experiencing an outage globally since 6 am AEST (Friday, 8 May 2026).
We’re working hard to understand the situation and mitigate the impacts for our students.
We understand the impacts this has on our students in accessing learning materials, assessments and examination activities.
We will continue to provide updates to our students via this webpage as more information becomes available.
Student Wellbeing services are free and confidential for all students, including international and offshore students, and can be contacted 24/7.
Canvas is the University's online learning space.
In Canvas, you can access learning material for each unit of study you are enrolled in. Each unit will have its own site that will usually include:
You can access your units in Canvas for the entire time you are a student at the University. Once a semester has finished you will still be able to review content and files from past subjects, but won’t be able to submit assignments, take quizzes or add to discussions.
For information on how to navigate and use Canvas, log in to our Student Canvas Guide. The guide covers important features, FAQs from students and answers to common IT issues related to using Canvas.
Unit of study coordinators are responsible for managing the content on their site. For unit-specific questions or feedback such as learning resources, assessments, classes and issues with study, contact your unit coordinator.
For IT-related questions such as issues logging in to Canvas call the ICT Service Desk on 1800 SYD UNI (1800 793 864) option 4 for ICT.
