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More emergency information
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<p>To speak to NSW Police about an incident of domestic or family violence, <strong>dial triple zero (000)</strong> or ask to speak to a Domestic Violence Liaison Officer (DVLO) at your local station. If you&#39;re concerned about your or another person’s safety on campus, <strong>call Protective Services or Campus Security at &#43;61 2 9351 3333</strong>, 24 hours a day.</p>

In immediate danger

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Domestic and family violence

Domestic and family violence is never the fault of the person who experienced it. If you have experienced domestic or family violence, we're here to help.

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Deciding what to do

If you have experienced domestic or family violence, your personal safety and recovery from the trauma is our first priority. The decisions about whether or not to report the violence, and whether or not to leave, are up to you. There are options to increase safety even while experiencing violence.

To learn what domestic and family violence means and how the University approaches these matters, refer to Understanding domestic and family violence.

Safer Communities Office

Safer Communities Office Case Officers

If you're unsure what steps you want to take, you can talk to one of our staff in the Safer Communities Office. They are specialist staff members with expertise in providing support to people that have experienced domestic or family violence, including sexual harm and gender-based violence.

You can access free and confidential support in person, by phone or online.

How we can help

The Safer Communities Office can help you with the following.

  • Advise you about adjustments you can access so that you continue your studies.
  • Counselling and health services.
  • Support and assist you to make a report to the University or to an external organisation. This includes applying for an apprehended violence order (AVO), or accessing other police, legal and court processes.
  • Help you source emergency housing and refer you to financial support.
  • Provide you with strategies to ensure your safety, and help you develop a personal safety plan that can include liaising with Campus Security if required.
  • Any academic needs.
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<p>If it is outside of business hours and you require counselling support, you can call 1800RESPECT (1800 737 732) or <a href="https://1800respect.org.au/violence-and-abuse/sexual-assault-and-violence" target="_blank">connect with them through their website</a>.</p>

Call 1800RESPECT

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Student Counselling Service

The Student Counselling Service offers free, confidential psychological and mental health services to students.

Make an appointment

Counselling is available from 9 am to 5 pm, Monday to Friday. You can make an appointment through any of the following ways:

After hours support

If you need support after 5pm (Monday to Friday) or 24 hours on Saturday and Sunday and during University close-down periods and on public holidays, you can connect with the University of Sydney After Hours Mental Wellbeing Support Line:

  • call 1300 474 065 (accessible within Australia)
  • text 0488 884 429 (for SMS chat option).

For specialist counselling related to domestic or family violence, you can also contact the Safer Communities Office.

Assistance with reporting

You are able to request to speak with a Domestic Violence Liaison Officer (DVLO) at your local police station. DVLOs are specially trained in how to deal with domestic and family violence as well as child protection.

These officers do not usually take statements, however are able to help victims through the processes of reporting, applying for apprehended violence orders (AVOs) and the court process.

For more information on AVOs and the role of DVLOs, refer to the NSW Police website.

Staff from the Safer Communities Office can support you with this process if required.

Finding a safe place

On-campus emergency housing is available if you need a safe space to stay. Contact the Safer Communities Office and they can outline your options and help you access this.

Outside business hours, contact Campus Security on +61 2 9351 3333 to access emergency accommodation. You can also access help with emergency accommodation through your students' representative group.

Casework and legal advice

Independent student organisations at the University also provide additional forms of assistance for students, including support groups, advocacy and safe spaces.

If you're an undergraduate student, you can make a free appointment with an SRC Caseworker. Caseworkers can provide confidential assistance and support with student welfare issues.

The SRC also employs solicitors that can assist undergraduate students with legal matters free of charge, including advice and representation.

The SRC also has a number of support groups that represent student interests and can provide you with additional support and resources. Find out more on the SRC website.

To make an appointment, call +61 2 9660 5222 during 9 am to 5 pm, Monday to Friday.

If you are a postgraduate student, you can access free, confidential and independent advice from the Postgraduate Advocacy Service. For legal advice and information, you can contact SUPRA Legal Service.

To make an appointment, call +61 2 9351 3715 during 9 am to 5 pm (closed 12-1pm), Monday to Friday or email help@supra.usyd.edu.au. Find out more on the SUPRA website.

LGBTQIA+ support

All support services provided by the University are LGBTQIA+ inclusive. You can find out more about LGBTQIA+ support and advocacy on campus by visiting the Pride Network.

Aboriginal and Torres Straight Islander support

The Safer Communities Office can help with a referral to these services or you can contact a service yourself.

Hotline

For the Aboriginal Family Domestic Violence Hotline, call 1800 019 123.

Legal services

  • Aboriginal Legal Service: Provides legal services to Aboriginal people. Find out more on their website or call 1800 639 784.
  • Wirringa Baiya Aboriginal Women's Legal Centre: A state-wide community legal centre for Aboriginal women, children and youth. Find out the Wirringa Baiya website or call 1800 686 587.
  • National Aboriginal and Torres Strait Islander Legal Services (NATSILS): Advocates at the national level for the rights of Aboriginal and Torres Strait Islander peoples within the justice system and work to ensure that our peoples have equitable access to justice. Find out more on the NATSILS website.

Supporting someone else

When someone you know has experienced domestic and family violence

If someone you know has experienced domestic and family violence, including sexual harm or other forms of gender-based violence, they may express a range of emotional and physical symptoms. The Full Stop Australia website provides information on common impacts of sexual assault.

Responding to and supporting someone who has experienced domestic and family violence can be challenging, but chances are they have come to you because they trust you. They are the one who should determine what steps and supports are best for them.

The 1800RESPECT website has resources and advice on supporting someone.

Supporting yourself

Supporting someone who has experienced domestic and family violence can be overwhelming and may have a significant impact on you as first responder. It’s important to also take steps to look after yourself and get the support you need.

If you're providing support or you’re a first responder, you can:

  • contact the Safer Communities Office for help
  • call the national sexual assault, domestic family violence hotline 1800RESPECT (1800 737 732), which is a 24-hour phone line to debrief or for advice

You can also arrange an appointment with our Student Counselling Service or call the University of Sydney Mental Wellbeing Support Line after 5pm from Monday to Friday, 24 hours on Saturday and Sunday, and during University close-down periods and on public holidays on 1300 474 065 (accessible within Australia) or text 0488 884 429 (for sms chat option).

External support

The Safer Communities Office can help with a referral to these services or you can contact a service yourself.

NSW Domestic Violence Line

24/7 telephone service providing counselling and referrals to women experiencing domestic and family violence. The service can assist with safety planning, locating emergency accommodation and information about AVOs.

ispopup: false Go to website ispopup: false Call 1800 656 463

1800RESPECT

24/7 national sexual assault, domestic violence telephone and online counselling service.

ispopup: false Go to website ispopup: false Call 1800 737 732

NSW Sexual Violence Helpline (Formerly NSW Rape Crisis)

24/7 telephone and online crisis counselling service for anyone in NSW who has experienced or is at risk of sexual assault, and their non-offending supporters.

ispopup: false Explore help options ispopup: false Call 1800 424 017

NSW Health sexual assault services

For services including counselling and medical assistance, NSW Health has a network of specialist sexual assault services delivered by local health districts. Every local health district has a sexual assault service that operates 24 hours a day, seven days a week.

NSW Family and Community Services Link2Home crisis line

24/7 telephone service providing information and referral to specialist homelessness services, temporary accommodation and other appropriate services for people who are homeless or at risk of homelessness.

ispopup: false Go to website ispopup: false Call 1800 152 152

Twenty10

A NSW state-wide organisation providing a range of support services for people of diverse genders, sexes and sexualities, their families and communities.

ispopup: false Go to website ispopup: false Call +61 2 8594 9555

QLife

A telephone and online counselling and referral service for people who are LGBTI. 

ispopup: false Go to website ispopup: false Call 1800 184 527

Lifeline

24/7 national telephone and online counselling service who can also provide crisis support and suicide prevention.

ispopup: false Go to website ispopup: false Call 13 11 14

If you are worried about your behaviour or, if someone you care about uses violence and wants to change their behaviour, there is help available. You can read more information and reach out for help on the websites below.

Men's Referral Service

Advice for men about family violence.

ispopup: false Go to website ispopup: false Call 1300 766 491

MensLine Australia

MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.

ispopup: false Go to website ispopup: false Call 1300 78 99 78
Last updated: 03 November 2026

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