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Unit outline_

INFS6015: Business Process Management

Semester 2, 2020 [Normal day] - Camperdown/Darlington, Sydney

This unit provides an overview of the business process architecture and life cycle from a management perspective. It provides a detailed understanding of the concepts, strategies, tools and technologies required for modelling, analysis, design, improvement, integration, performance measurement and governance of business processes (both intra- and inter-enterprise) in any organisational and/or value chain context and relevant industry standards. The unit also develops practical skills in modelling, redesigning and improving business processes using various business process management software tools/suites.

Unit details and rules

Academic unit Business Information Systems
Credit points 6
Assumed knowledge


Available to study abroad and exchange students


Teaching staff

Coordinator Corina Raduescu,
Lecturer(s) Corina Raduescu,
Type Description Weight Due Length
Final exam (Take-home short release) Type D final exam Final exam
Written exam
50% Formal exam period 3 hours
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7
Assignment Individual assignment
Written task
25% Week 06
Due date: 02 Oct 2020 at 23:59

Closing date: 09 Oct 2020
2000 words
Outcomes assessed: LO1 LO2 LO4 LO5 LO7
Assignment group assignment Group assignment
Written task and video presentation
25% Week 12
Due date: 15 Nov 2020 at 23:59

Closing date: 17 Nov 2020
3000 words
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7
group assignment = group assignment ?
Type D final exam = Type D final exam ?

Assessment summary

  • Individual assignment: This assignment will assess students' ability to research and explore the impact of the changing nature of work and disruptions on the role of the process analyst and the future of process governance within a chosen industry.
  • Group assignment: This assignment will collectively assess students' ability to identify and recommend appropriate new processes within a business case that seeks growth through the introduction of new services. It also requires students to address the feasibility of the recommended processes, the challenges encountered in process implementation and to use Signavio (BPM modelling tool) to document, analyse, and simulate the associated processes. A summary of the findings and recommendations will be presented during a pitch video presentation. Feedback will be provided during a session in week 7 after the break. 
  • Final exam: A take home examination that will test students’ theoretical understanding, critical thinking, and ability to apply and evaluate BPM concepts and principles in practice.

Detailed information for each assessment can be found on Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range


High distinction

85 - 100

Awarded when you demonstrate the learning outcomes for the unit at an exceptional standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 


75 - 84

Awarded when you demonstrate the learning outcomes for the unit at a very high standard, as defined by grade descriptors or exemplars outlined by your faculty or school.


65 - 74

Awarded when you demonstrate the learning outcomes for the unit at a good standard, as defined by grade descriptors or exemplars outlined by your faculty or school.


50 - 64

Awarded when you demonstrate the learning outcomes for the unit at an acceptable standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 


0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

Academic integrity

The Current Student website  provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.  

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

You may only use artificial intelligence and writing assistance tools in assessment tasks if you are permitted to by your unit coordinator, and if you do use them, you must also acknowledge this in your work, either in a footnote or an acknowledgement section.

Studiosity is permitted for postgraduate units unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

WK Topic Learning activity Learning outcomes
Week 01 Overview of Business Process Management (BPM) Seminar (3 hr) LO1
Week 02 Process identification (architecture) and BPM as Enterprise Capability Seminar (3 hr) LO1 LO2 LO4 LO5 LO6 LO7
Week 03 Process discovery Seminar (3 hr) LO2 LO4 LO5 LO7
Week 04 Process modelling using BPMN and Signavio Seminar (3 hr) LO2 LO6 LO7
Week 05 Process analysis (qualitative) Seminar (3 hr) LO2 LO7
Week 06 Process analysis (quantitative) - As-Is simulation using Signavio Seminar (3 hr) LO2 LO6 LO7
Week 07 Initial research and Idea pitch session - group project feedback Seminar (3 hr) LO4 LO7
Week 08 Process redesign (redesign heuristics) Seminar (3 hr) LO2 LO3 LO4 LO5 LO7
Week 09 Process redesign - To-Be simulation using Signavio Seminar (3 hr) LO2 LO3 LO4 LO6 LO7
Week 10 Process implementation and monitoring Seminar (3 hr) LO2 LO3 LO4 LO5 LO7
Week 11 Unit Review and Guest Speaker (TBC) Seminar (3 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7
Week 12 Pitch presentations Seminar (3 hr) LO2 LO3 LO4 LO5 LO6 LO7

Attendance and class requirements

Lecture recordings: A subset of Zoom sessions are recorded and will be available on Canvas for student use. Please note the Business School does not own the system and cannot guarantee that the system will operate or that every class will be recorded. Students should ensure they attend and participate in all classes.

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

All further readings for this unit can be accessed through the Library eReserve, available on Canvas.

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. demonstrate an understanding of the holistic role of Business Process Management (BPM) in a business environment and the process-centric organisation concept
  • LO2. demonstrate an understanding of the application of BPM methodologies, concepts, and principles to business problems and practice as captured in the BPM lifecycle
  • LO3. demonstrate an understanding of the issues and challenges associated with process change and improvement initiatives in organisations
  • LO4. demonstrate an understanding of the relationship between an organisation strategy and the way in which BPM projects can improve the overall performance in an organisation
  • LO5. demonstrate an understanding of the impact of process improvement decisions on stakeholders and the role of change management in addressing the risks associated with process changes in organisations
  • LO6. demonstrate hands-on experience with process modelling and BPM tools at various stages of the BPM lifecycle
  • LO7. work both independently and as a responsible member of a diverse team, collaborate and communicate in a professional manner with people from diverse backgrounds.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities

This section outlines changes made to this unit following staff and student reviews.

The second edition of the textbook has been introduced and the topics updated. A feedback session for the group assignment has been introduced mid sem.


The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.