While you are studying, there may be exceptional circumstances or essential commitments that impact your academic performance. Our special consideration and special arrangements process is here to support you in these situations.
As a result of COVID-19, there may be circumstances out of your control that impact on your ability to complete an assessment task. This may include self-isolation, travel bans, carer responsibilities, work commitments, attendance requirements or IT issues impacting online study.
Check our Coronavirus advice page for information on applying for special consideration and documents required in these situations. Be aware as an alternative to a medical certificate or other medical documents, you can submit a student declaration, with any available supporting evidence, that describes the misadventure, illness or injury that you suffered and for how long.
If you have an exam scheduled between 10pm and 6.59am in the timezone you're living in, you may be eligible for a special arrangement.
Delays in processing special consideration applications
Due to a high volume of applications we've been unable to process applications within 4 working days of receiving it.
We are working hard to process applications as soon as possible, and expect to provide an outcome by 10 working days after it was submitted. If you have not heard from us within this timeframe, you should submit an online enquiry.
Students in India
If your studies have been affected by the escalating COVID-19 situation in India, the University would like to extend its support. Find out how we’ve made it easier for you to submit a special consideration application during this time.
If exceptional circumstances such as illness, injury or misadventure significantly affect your short-term academic performance in an assessment task, you may be eligible for special consideration. Exceptional circumstances are defined as circumstances that are beyond your control and unavoidable.
If you meet the eligibility requirements and your application is approved, you will be granted special consideration. This means we’ll apply a form of adjustment to support you and make sure you receive fair and equal academic treatment. This could be in the form of a replacement or alternative assessment, or an extended deadline.
If you have essential commitments that will impact your preparation or performance in an assessment, you may be eligible for a special arrangement to fulfil your responsibilities. Special arrangements are intended to support the University’s commitment to flexible learning.
It is not guaranteed that your application will be approved. Even if you’re eligible, special arrangements are not always possible, particularly when clinical placements and practicums are involved. This means where possible you should always sit your original exam or continue to work on your assessment to avoid a possible fail grade.
There are three key steps to applying for special consideration or special arrangements:
If you are affected by long-term circumstances, such as a recurring medical condition, we encourage you to register with Disability Services. By registering you will gain access to the adjustments and services to support you to succeed in your studies.
Alternatively, if you experience an exacerbation of your condition and feel your circumstances would affect your performance for the majority of the semester, you may wish to consider Discontinuing a unit of study.
If you are seeking an extension of up to two working days for non-examination tasks, as outlined in the Coursework Policy 2014 (pdf, 584KB), you may be able to arrange a simple extension with your unity of study coordinator.
If you don’t meet the standard requirements for a unit of study, and believe you're eligible for an exception, you will need to submit an enrolment exception request. Do not apply for special consideration.
When the University schedules its learning, teaching and assessment activities, it does so in local time in Sydney, Australia. Due to COVID-19, you may be living in a different time zone and be required to complete an assessment in Sydney local time. This may mean you will undertake assessments at unusual times, such as very early in the morning or late at night.
Where feasible, if you're in this situation we ask you to undertake learning and assessments in the assigned Sydney local time. If this is not possible, you may be eligible for a special arrangement. To be eligible, you need to be living in a different time zone to Sydney, Australia and have a final exam or assessment scheduled to start between 10.00pm and 6.59am in the time zone you’re living in. You also need to apply within 14 days of receiving the timetable or being notified of the assessment deadline.
We understand this is an extremely difficult time for you and for your family and the University would like to extend our support to you in this time. If you are struggling to submit your assessment in time you could consider applying for special consideration.
If you choose to submit a special consideration application, the only supporting document you will need to provide is a student declaration form.
Our peer support advisors can also assist in helping you write your student declaration. The team work hours which are designed to suit offshore students who are located in east, south and southeast Asia and are available on Zoom Monday to Friday between 12.30pm – 6.30pm local Sydney time. It generally takes 2 business days for our peer support advisors to respond to an enquiry. Complete our enquiry form to talk with a peer support advisor.
If you’d prefer to reduce your study by withdrawing from one or all units with no penalties and fee remission, visit our reduced study load page for more information.