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Unit of study_

NTDT5305: Food Service Management

Semester 2, 2021 [Normal day] - Camperdown/Darlington, Sydney

The course introduces students to the principles of Food Service Management including food service systems, food safety, food service across the continuum of care and special populations, accreditation and standards, menu and recipe development and assessment, nutrition promotion and marketing, and management in food service. Students gain knowledge, as well as practical skills in clinical, community, industry and commercial cooking applications.

Unit details and rules

Unit code NTDT5305
Academic unit Nursing and Midwifery
Credit points 6
Prohibitions
? 
None
Prerequisites
? 
NTDT5601 and NTDT5503 and NTDT5604 and NTDT5602
Corequisites
? 
NTDT5307 and NTDT5608
Assumed knowledge
? 

None

Available to study abroad and exchange students

Yes

Teaching staff

Coordinator Fiona O'Leary, fiona.oleary@sydney.edu.au
Type Description Weight Due Length
Online task Assessment 1: In-Semester Test
Short answer and MCQ style quiz
25% Week 06
Due date: 13 Sep 2021 at 13:00
1.25 hour
Outcomes assessed: LO1 LO8 LO7 LO6 LO5 LO4 LO3 LO2
Assignment group assignment Assessment 2: Menu review
Report
35% Week 08
Due date: 10 Oct 2021 at 17:00
8 pages
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8
Assignment Assessment 3: Food preparation Task: Part I Home Cooking Task & Part II - Critical Reflections, Recipe Modification + Food Safety Worksheet
Part I: oral + submittion Part II: 6 page + worksheet
40% Week 08
Due date: 08 Oct 2021 at 17:00

Closing date: 07 Nov 2021
Part I: Due week 8 Part II: Due week 12
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO7 LO8 LO9
group assignment = group assignment ?

Assessment summary

 

  • In Semester Test: A test of knowledge obtained during the first 5 weeks of semester.
  • Food preparation: This assessment task requires students to demonstrate their knowledge and understanding of food service systems through a series of written reflections and standardised recipes.
  • Menu review: The menu review of a hypothetical aged care facility is the major assessment task for this unit of study, which requires students to draw from food service knowledge and resources presented throughout the semester.

Detailed information for each assessment can be found on Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

For more information see sydney.edu.au/students/guide-to-grades.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

Academic integrity

The Current Student website  provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.  

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

You may only use artificial intelligence and writing assistance tools in assessment tasks if you are permitted to by your unit coordinator, and if you do use them, you must also acknowledge this in your work, either in a footnote or an acknowledgement section.

Studiosity is permitted for postgraduate units unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

WK Topic Learning activity Learning outcomes
Week 01 Introduction to food service management (FSM) Lecture (3 hr) LO1 LO2
Food service production and distribution systems Lecture (3 hr) LO2 LO3
Week 02 Accreditation and standards (general) Lecture (3 hr) LO4
Accreditation standards therapeutic + Food Preparation Task Parts I & II Overview Lecture (3 hr) LO4
Week 03 Recipe development and modification Workshop (3 hr) LO1 LO2 LO3 LO4 LO5
Menu planning and assessment Lecture (3 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8
Menu ordering systems and nutrition informatics and technology in food service Lecture (1.5 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO9
Week 04 Management in food service Lecture (1.5 hr) LO5 LO8
Managing allergens Lecture (1.5 hr) LO6
Measuring customer satisfaction Lecture (1.5 hr) LO5 LO8
Week 05 Food safety, handling and hygiene: part 1 Lecture (3 hr) LO7
Food safety, handling and hygiene: part 2 Lecture (3 hr) LO7
Week 06 Food services in residential aged care facilities + Menu review group study time Lecture (1.5 hr) LO1 LO2 LO3 LO4 LO5
Week 07 Cooking labs Intensive Practical (24 hr) LO1 LO2 LO3 LO4
Week 09 Student Home Cooking Task Presentations 1 Presentation (3 hr) LO1 LO3 LO4 LO5 LO7
Food Preparation Task Part II - Recap + Drop in session (question time) Tutorial (2 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8
Week 10 Student Home Cooking Task Presentations 2 Presentation (3 hr) LO1 LO3 LO4 LO5 LO7
Free session - TBC Lecture (3 hr)  
Week 11 HealthShare NSW and Food Service - Roles and Year 2 Projects Lecture (2 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9

Attendance and class requirements

Students must attend 80% lectures and attend all practical cooking labs. Any non-attendance to a cooking lab will require special consideration to complete NTDT5305. Completion of the cooking labs is essential to meet the requirements for the Masters of Nutrition and Dietetics Program.    

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. demonstrate a comprehensive understanding of food service systems and the interconnected relationships of food service systems
  • LO2. explain the role of food service in ensuring patients receive appropriate and safe foods, fluids and nutritional care in healthcare facilities
  • LO3. use, develop and modify standardised recipes according to dietary specifications and take into account the constraints of food service systems
  • LO4. utilise and evaluate nutrition standards and guidelines in recipe development, menu planning and menu assessment
  • LO5. explain the process of continuous quality improvement including the monitoring of quality improvement strategies, tools available and the use of benchmarks in evaluating performance
  • LO6. explain the complexity that allergens add to the food service system, impact on foods provided to patients and procedures, and tools used to minimise and manage risk
  • LO7. outline the risks of food borne illness, strategies to reduce risk, and evaluate risks to develop basic HACCP plans for food safety programs
  • LO8. describe the roles of management within food service, explain the attributes of good management and how to apply the different management functions
  • LO9. illustrate the potential positive and negative impacts of marketing strategies on the types of food consumers purchase for consumption and be aware of the marketing strategies that may be used or restricted to promote health.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities
GQ1 GQ2 GQ3 GQ4 GQ5 GQ6 GQ7 GQ8 GQ9

Alignment with Competency standards

Outcomes Competency standards
LO1
National Competency Standards for Dietitians in Australia (2015) - DAA
1.1.1. Reviews and evaluates the impact of own practice on improving nutritional health.
1.3.2. Develops and maintains a credible professional role by commitment to excellence of practice.
2.2.1. Applies an approach to practice that recognises the multi-factorial and interconnected determinants influencing nutrition and health.
2.2.3. Acknowledges the multiple factors that influence food choice and the provision of service.
2.2.4. Uses food legislation, regulations and standards to develop, implement and evaluate food systems to maintain food safety.
2.3.1. Applies a highly developed knowledge of nutrition science, health and disease, food and food preparation methods to tailor recommendations to improve health of individuals, groups and/or populations.
LO2
National Competency Standards for Dietitians in Australia (2015) - DAA
2.2.3. Acknowledges the multiple factors that influence food choice and the provision of service.
2.2.4. Uses food legislation, regulations and standards to develop, implement and evaluate food systems to maintain food safety.
2.3.1. Applies a highly developed knowledge of nutrition science, health and disease, food and food preparation methods to tailor recommendations to improve health of individuals, groups and/or populations.
4.1.3. Translates technical information into practical advice on food and eating and other relevant topics.
4.1.5. Communicates clearly and concisely to a range of audiences using a range of media.
4.2.1. Shares information with and acts as a resource person for colleagues, community and other agencies.
4.2.2. Identifies, builds relationships with and assists in implementing plans with key stakeholders who have the capacity to influence food intake and supply.
4.3.2. Participates in collaborative decision making, shared responsibility, and shared vision within a team.
4.3.5. Actively promotes the role of a Dietitian and the broader profession of nutrition and dietetics.
LO3
National Competency Standards for Dietitians in Australia (2015) - DAA
2.2.1. Applies an approach to practice that recognises the multi-factorial and interconnected determinants influencing nutrition and health.
2.2.3. Acknowledges the multiple factors that influence food choice and the provision of service.
2.2.4. Uses food legislation, regulations and standards to develop, implement and evaluate food systems to maintain food safety.
2.3.1. Applies a highly developed knowledge of nutrition science, health and disease, food and food preparation methods to tailor recommendations to improve health of individuals, groups and/or populations.
LO4
National Competency Standards for Dietitians in Australia (2015) - DAA
2.2.3. Acknowledges the multiple factors that influence food choice and the provision of service.
2.2.4. Uses food legislation, regulations and standards to develop, implement and evaluate food systems to maintain food safety.
2.3.1. Applies a highly developed knowledge of nutrition science, health and disease, food and food preparation methods to tailor recommendations to improve health of individuals, groups and/or populations.
LO5
National Competency Standards for Dietitians in Australia (2015) - DAA
3.1.2. Gathers, critiques, uses and shares research and information to support sound decision making with key stakeholders.
3.1.3. Applies problem-solving skills to create realistic solutions to nutrition problems or issues.
3.2.1. Identifies and selects appropriate research methods to investigate food and nutrition problems.
3.2.3. Collects, analyses and interprets qualitative and quantitative research and evaluation data.
3.2.4. Accurately documents and disseminates research, quality improvement and evaluation findings.
4.1.1. Practises in a manner that encompasses the needs, preferences and perspectives of others.
4.1.2. Demonstrates empathy and establishes trust and rapport to build an effectiven relationship with client, carers, families, colleagues, community and other key stakeholders.
4.1.4. Adapts and tailors communication appropriately for specific audiences.
4.3.1. Promotes a high standard of nutrition care, while respecting the goals and roles of clients and other professionals, key stakeholders or groups.
4.3.2. Participates in collaborative decision making, shared responsibility, and shared vision within a team.
4.3.5. Actively promotes the role of a Dietitian and the broader profession of nutrition and dietetics.
LO6
National Competency Standards for Dietitians in Australia (2015) - DAA
2.2.4. Uses food legislation, regulations and standards to develop, implement and evaluate food systems to maintain food safety.
2.3.1. Applies a highly developed knowledge of nutrition science, health and disease, food and food preparation methods to tailor recommendations to improve health of individuals, groups and/or populations.
LO7
National Competency Standards for Dietitians in Australia (2015) - DAA
2.2.4. Uses food legislation, regulations and standards to develop, implement and evaluate food systems to maintain food safety.
2.3.1. Applies a highly developed knowledge of nutrition science, health and disease, food and food preparation methods to tailor recommendations to improve health of individuals, groups and/or populations.
LO8
National Competency Standards for Dietitians in Australia (2015) - DAA
4.1.4. Adapts and tailors communication appropriately for specific audiences.
4.1.5. Communicates clearly and concisely to a range of audiences using a range of media.
4.2.1. Shares information with and acts as a resource person for colleagues, community and other agencies.
4.2.2. Identifies, builds relationships with and assists in implementing plans with key stakeholders who have the capacity to influence food intake and supply.
4.2.3. Empowers individuals, groups and/or the broader community to improve their own health through engagement, facilitation, education and collaboration.
4.3.1. Promotes a high standard of nutrition care, while respecting the goals and roles of clients and other professionals, key stakeholders or groups.
4.3.2. Participates in collaborative decision making, shared responsibility, and shared vision within a team.
4.3.3. Shares responsibility for team action, recognising the diverse roles and responsibilities other team members play.
4.3.4. Guides and supports other team members and peers.
LO9
National Competency Standards for Dietitians in Australia (2015) - DAA
2.2.1. Applies an approach to practice that recognises the multi-factorial and interconnected determinants influencing nutrition and health.
2.2.2. Identifies opportunities and advocates for change to the wider social, cultural and/or political environment to improve nutrition, food standards or the food supply in various settings.
2.2.3. Acknowledges the multiple factors that influence food choice and the provision of service.
2.2.4. Uses food legislation, regulations and standards to develop, implement and evaluate food systems to maintain food safety.
2.3.1. Applies a highly developed knowledge of nutrition science, health and disease, food and food preparation methods to tailor recommendations to improve health of individuals, groups and/or populations.
4.3.5. Actively promotes the role of a Dietitian and the broader profession of nutrition and dietetics.

This section outlines changes made to this unit following staff and student reviews.

Lecture content has been revised and the cooking lab cooking tasks have been improved.

Site visit guidelines

Site visit guidelines for this unit are provided for the tour of the Royal Prince Alfred Hospital and practical cooking labs completed at TAFE Ultimo.

Work, health and safety

We are governed by the Work Health and Safety Act 2011, Work Health and Safety Regulation 2011 and Codes of Practice. Penalties for non-compliance have increased. Everyone has a responsibility for health and safety at work. The University’s Work Health and Safety policy explains the responsibilities and expectations of workers and others, and the procedures for managing WHS risks associated with University activities.

General laboratory safety rules

  • No eating or drinking is allowed in any laboratory under any circumstances 

  • A laboratory coat and closed-toe shoes are mandatory 

  • Follow safety instructions in your manual and posted in laboratories 

  • In case of fire, follow instructions posted outside the laboratory door 

  • First aid kits, eye wash and fire extinguishers are located in or immediately outside each laboratory 

  • As a precautionary measure, it is recommended that you have a current tetanus immunisation. This can be obtained from University Health Service: unihealth.usyd.edu.au/

Disclaimer

The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.