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Unit of study_

PHAR4814: Pharmacy Management

Semester 1, 2020 [Normal day] - Camperdown/Darlington, Sydney

This unit of study focuses on the skills required to succeed in contemporary workplaces. It covers three essential topics: accounting and financial management, human resource management and marketing in the context of community and/or hospital pharmacy. Included are workshops that explore problem solving, decision making and leadership across both theoretical and practical applications. Material in each topic is relevant to students developing their professional skills and preparing for future management roles.

Unit details and rules

Unit code PHAR4814
Academic unit Pharmacy
Credit points 6
Prohibitions
? 
None
Prerequisites
? 
PHAR3100 and PHAR3815 and PHAR3825 and PHAR3816 and PHAR3817 and PHAR3818 and PHAR3819 and PHAR3826 and PHAR3827 and [PHAR3820 or (PHAR3828 and PHAR3829)]
Corequisites
? 
PHAR4823 and PHAR4100.
Assumed knowledge
? 

None

Available to study abroad and exchange students

Yes

Teaching staff

Coordinator Andrew Bartlett, andrew.bartlett@sydney.edu.au
Lecturer(s) Jocelyn Bussing, jocelyn.bussing@sydney.edu.au
Type Description Weight Due Length
Final exam hurdle task Final exam
Short answer and MCQ
50% Formal exam period 2 hours
Outcomes assessed: LO1 LO10 LO9 LO8 LO6 LO5 LO4 LO3 LO2
Participation hurdle task Tutorial participation and pre-work
Participation
10% Ongoing n/a
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9 LO10
Presentation group assignment Elevator pitch
Presentation
17.5% Week 05 10 minutes
Outcomes assessed: LO1
Assignment group assignment Case study
Case study
22.5% Week 12 16 pages
Outcomes assessed: LO3 LO4 LO5 LO6 LO8 LO9 LO10
hurdle task = hurdle task ?
group assignment = group assignment ?

Assessment summary

  • Elevator pitch: In groups, students will brainstorm and research an area of need related to pharmacy, and come up with innovative solutions to address that need. Students will then document the processes undertaken, refine the idea, outline their decision making process and present it in class. Following the presentation, students will complete a peer assessment on the contribution made by themselves and the other members of their team.
  • Case study: In groups, students will deconstruct and critique a business plan outline. Students will then complete a peer-assessment on the contribution made by themselves and the other members of their team.
  • Tutorial participation and pre-work: Students are expected to participate in class discussion and to have read all relevant text readings, as well as pre and post work across all three modules.
  • Final exam: This examination will cover all three modules, based on lectures, tutorial material and readings, incorporating finance, marketing and human resources.

Detailed information for each assessment can be found on Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range

Description

High distinction

85 - 100

At HD level, a student demonstrates an aptitude for the subject and a well-developed understanding of the unit material. A ‘High Distinction’ reflects exceptional achievement and is awarded to students who demonstrate the ability to apply their subject knowledge and understanding to produce original solutions for novel or highly complex problems and/or comprehensive critical discussions of theoretical concepts.

Distinction

75 - 84

At DI level, a student demonstrates an aptitude for the subject and a well-developed understanding of the units material. A ‘Distinction’ reflects excellent achievement and is awarded to a student who demonstrates an ability to apply their subject knowledge and understanding of the subject to produce good solutions for challenging problems and/or a reasonably well-developed critical analysis of theoretical concepts.

Credit

65 - 74

At CR level, a student demonstrates a good command and knowledge of the unit material. A ‘Credit’ reflects solid achievement and is awarded to a student who has a broad general understanding of the units material and can solve routine problems and/ or identify and superficially discuss theoretical concepts.

Pass

50 - 64

At PS level, a student demonstrates proficiency in the material. A ‘Pass’ reflects satisfactory adequately referencing the original source of the work.

Fail

0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see sydney.edu.au/students/guide-to-grades

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

This unit has an exception to the standard University policy or supplementary information has been provided by the unit coordinator. This information is displayed below:

See School policy on late submission penalties

Academic integrity

The Current Student website  provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.  

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

You may only use artificial intelligence and writing assistance tools in assessment tasks if you are permitted to by your unit coordinator, and if you do use them, you must also acknowledge this in your work, either in a footnote or an acknowledgement section.

Studiosity is permitted for postgraduate units unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

WK Topic Learning activity Learning outcomes
Week 01 Problem solving and decision making Workshop (4 hr) LO1
Leadership Lecture (2 hr) LO2
Week 02 Marketing 1 and 2 Lecture (2 hr) LO3 LO4
Marketing 3 & 4 Lecture (2 hr) LO3 LO4
Human Resources 1 Lecture (2 hr) LO5 LO6 LO7 LO8
Leadership Workshop Workshop (3 hr) LO2
Week 03 Careers Lecture (2 hr) LO6 LO7
Human Resources 2 Lecture (2 hr) LO8
Marketing 1 Tutorial (2 hr) LO3 LO4
Week 04 Human Resources 3 Lecture (2 hr) LO5 LO6 LO8
Marketing 2 Tutorial (2 hr) LO3 LO4
Week 05 Financial Management 1 Lecture (2 hr) LO9
Financial Management 2 Lecture (2 hr) LO9 LO10
Human Resources 1 Tutorial (2 hr) LO5 LO6 LO7
Week 06 Financial Management 3 Lecture (2 hr) LO9 LO10
Group Presentation Tutorial (2 hr) LO1 LO3
Week 07 Human Resources 2 Tutorial (2 hr) LO8
Week 08 Finance 1 Tutorial (2 hr) LO9
Week 11 Financial Management 4 Lecture (2 hr) LO9 LO10
Finance 2 Tutorial (2 hr) LO9 LO10
Pharmacy Management 1 Lecture (2 hr) LO3
Finance 3 Tutorial (2 hr) LO9 LO10
Week 12 Finance 4 Workshop (2 hr) LO8
Week 13 Pharmacy Management 2 Lecture (2 hr) LO6 LO8

Attendance and class requirements

Attendance: Attendance at tutorials is compulsory including problem solving workshop and panel discussion on ownership. Students must attend at least 85% of compulsory sessions. This attendance rule applies even with special consideration.

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

All readings for this unit can be accessed through the Library eReserve, available on Canvas.

  • Pharmacy Management 2015 Customised Text 3rd Edition: Pearson

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. Understand the processes and apply techniques of innovative decision making and apply the principles of problem solving and critical thinking.
  • LO2. Explain the benefits of effective leadership describe, the qualities of effective leaders and apply models of leadership to the pharmacy setting
  • LO3. demonstrate and apply marketing principles including evaluation of strategies in a pharmacy setting
  • LO4. Identify the key elements of a marketing mix and demonstrate and apply the concept of relationship marketing in a pharmacy setting
  • LO5. Understand the key drivers of the Australian labour market and how they relate to community pharmacy
  • LO6. Understand the basic human resource requirements for a community pharmacy and demonstrate an understanding of recruitment, training, retention, performance management along with safe work practices.
  • LO7. Develop resume writing and interview skills
  • LO8. Understand the basic legal frameworks within which retail pharmacy operates.
  • LO9. Understand basic accounting terminology and tools and comprehend and analyse the metrics of a case study business and apply benchmarks to assess profitability
  • LO10. Plan and describe strategies to improve profit and cash flow in a pharmacy

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities
GQ1 GQ2 GQ3 GQ4 GQ5 GQ6 GQ7 GQ8 GQ9

Alignment with Competency standards

Outcomes Competency standards
LO1
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
3.1.c. applying effective critical thinking, reasoning and problem-solving strategies to conceptualise problems, formulate a range of potential solutions, and support decision-making
3.1.d. making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
LO2
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
4.7. demonstrating effective leadership skills, including taking the initiative when appropriate, managing own roles, and understanding and accepting appropriate responsibility and accountability for organising, planning, prioritising, influencing and negotiating within a team context

This section outlines changes made to this unit following staff and student reviews.

Revised based on feedback from last year's unit of study survey

Disclaimer

The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.