A view of George St in the Sydney CBD

Certificate of Transport Management refresher

A three-day course
The Certificate of Transport Management refresher is open to existing holders of a Certificate in Transport Management or a Certificate in Coach Management.

The Certificate of Transport Management refresher is based on the full Certificate of Transport Management program. The refresher course is open only to existing holders of a Certificate in Transport Management or a Certificate in Coach Management.

The course is designed to provide knowledge and skills in management, planning and policy areas that are central to the success of this industry – we welcome operators, suppliers and consultants. The course broadens understanding of the industry and management considerations in running an efficient, safe and successful transport service.

New from 2020: As a result of requests from CTMR participants, Day 4 of the CTM program may be attended for an additional $450. Please choose this option when registering for the CTMR.

Day 4:

  • Network planning: NSW
  • Network planning: Practicalities

The topics to be covered in 2023 include:

  • Governance and the transport industry
  • NSW Government Policy on the bus and coach industry
  • industry environment
  • Working from home and the implications for public transport
  • Mobility as a Service
  • Community Transport as a public transport operation
  • The digital environment and disruption
  • Business analysis
  • Knowing your costs
  • Performance management
  • Zero emission buses
  • Marketing and passenger relations
  • Human resource management
  • Industrial relations
  • Analysing risk in the business
  • Network planning

The course includes a number of popular panel sessions on the topic of Public Transport in the “New Normal”; Zero emission buses; and Industrial relations in the bus industry. 

11th July – 13th July 2023. 

Early bird fee is valid until the 11th May 2023.

TM fees

Early Bird

Normal  (Registrations from the 11thMay 2023)

CTM fees






CTMR Extra Day





Registrations close 11th June 2023.

All fees are inclusive of GST and including course materials.

Cancellations : A 10% administration fee will be applied to refunds for any cancellation; no refund will be available for cancellations made after the 11th June 2023.

An invoice can be arranged only for group bookings of three or more participants from the same organisation made before the 11th June 2023. Please email business.itlsinfo@sydney.edu.au with the organisation’s ABN and details of each participant, as required on the online registration form.


The course will be held at the University of Sydney Business School CBD Campus, which is located at Level 17, Stocklands Building, 133 Castlereagh Street, Sydney. 

If you would like to register for a place on the waitlist please enquire at business.itls@sydney.edu.au.

  • “The venue is great with convenient location. Course is well organised, and administration is great.”

  • “All the boxes ticked. Zero emission bus session was excellent! Relevant panel discussion, knowledgeable and to the point.”

  • "Very good. Previously I had lacked in the area of business analysis. I believe our lecturer has successfully passed on her knowledge. I look forward to what I could take back to my workplace. Thank you so much."

  • "I got so much value from the course. A year on from doing the course and I still use the information and refer to the notes all the time." 

  • “[The most valuable aspect of the course was] being able to look at the Transport Industry as a whole and not just the Community Transport section. Being able to see the opportunities available for community transport into the future and the networking opportunities with other transport providers from a range of different areas.”

  • "I would like to thank you for your time presenting this course and all of its material. I look forward to using all I have learned in the workforce."

  • "A good blend of presenters, delivered with authority and passion."