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Certificate of Transport Management refresher

A three-day course
The Certificate of Transport Management refresher is open to existing holders of a Certificate in Transport Management or a Certificate in Coach Management.

The Certificate of Transport Management refresher is based on the full Certificate of Transport Management program. The refresher course is open only to existing holders of a Certificate in Transport Management or a Certificate in Coach Management.

The course is designed to provide knowledge and skills in management, planning and policy areas that are central to the success of this industry – we welcome operators, suppliers and consultants. The course broadens understanding of the industry and management considerations in running an efficient, safe and successful transport service.

New from 2020: As a result of requests from CTMR participants, Day 4 of the CTM program may be attended for an additional $450. Please choose this option when registering for the CTMR.

Day 4:

  • Network planning: NSW
  • Network planning: Practicalities

The refresher course runs over three days and includes presentations by industry representatives, specialist consultants and academic experts. It is designed to develop your practical skills for the industry, and includes interactive exercises and a complete set of notes. The networking benefits are an important aspect of the course.

A certificate of attendance will be given to participants who attend all three days of the refresher course.

The topics to be covered in 2021 include:

  • Governance and the transport industry
  • NSW Government Policy on the bus and coach industry
  • Industry environment
  • Mobility as a Service
  • Post Covid-19 - what Does the Future Hold? Implications for Public Transport
  • Community Transport as a public transport operation
  • The digital environment and disruption
  • Technology as a tool in the bus industry
  • Business analysis
  • Knowing your costs
  • Performance management
  • Marketing and passenger relations
  • Human resource management
  • Industrial relations
  • Analysing risk in the business

In 2021, the Certificate of Transport Management is being held on 6th – 9th July.

2021 fee information will be available in due course. 

The course will be held at the University of Sydney Business School CBD Campus, which is located at Level 17, Stocklands Building, 133 Castlereagh Street, Sydney. 

Please contact to be placed on the waitlist.

  • "Knowledgeable people, fast-paced, clear and direct presentations. I have learnt a lot"
  • "It was good to reinforce what we have been doing for the past 22 years"
  • "The CTM is a must if you are wanting to improve your business"
  • "I would recommend the CTM. We need more Aboriginal people doing the course"
  • “The updated information and the future of transport was most valuable”
  • “Very helpful to understand all areas of our service”