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Certificate of Transport Management

A four-day course
The Certificate of Transport Management is a professional development course for staff in the bus and coach industry and the community transport sector.

The Certificate of Transport Management is an annual professional development course for staff in the bus and coach industry and introduces participants to the latest developments in the industry.

The course is designed to provide knowledge and skills in management, planning and policy areas that are central to the success of this industry - including operators, suppliers and consultants. The course broadens understanding of the industry and management considerations in running an efficient, safe and successful transport service.

The certificate is recognised as an important industry qualification for middle and senior management and is an excellent opportunity for career development. It is supported by Transport for NSW, BusNSW and private operators.

Successful completion of the course leads to the award of the Certificate of Transport Management, which is presented at the Institutes' Awards Night each year.

The four-day program includes presentations by industry representatives, specialist consultants and academic experts. It is designed to develop your practical skills for the industry and includes interactive exercises. The networking benefits are an important aspect of the Certificate of Transport Management. The course content is reinforced by three assignments completed after the course.


The topics to be covered in 2021 include:


  • Governance and the transport industry
  • NSW Government Policy on the bus and coach industry
  • Industry environment
  • Mobility as a Service
  • Post Covid-19 - what Does the Future Hold? Implications for Public Transport
  • Community Transport as a public transport operation
  • The digital environment and disruption
  • Technology as a tool in the bus industry
  • Business analysis
  • Knowing your costs
  • Performance management
  • Marketing and passenger relations
  • Human resource management
  • Industrial relations
  • Analysing risk in the business
  • Network planning: NSW
  • Network planning: Practicalities


In 2020, ITLS and Transport for NSW offered eight fee scholarships for individuals working in the Community Transport sector to attend the Certificate of Transport (CTM).

Details for 2021 scholarships to be announced.

In 2021, the Certificate of Transport Management is being held on 6th – 9th July.

2021 fee information will be available in due course. 

The course will be held at the University of Sydney Business School CBD Campus, which is located at Level 17, Stockland Building, 133 Castlereagh Street, Sydney. 

Please contact to be placed on the waitlist.

  • "Very good. Previously I had lacked in the area of business analysis. I believe our lecturer has successfully passed on her knowledge. I look forward to what I could take back to my workplace. Thank you so much"
  • "I got so much value from the course. A year on from doing the course and I still use the information and refer to the notes all the time" 
  • “(The most valuable part of the course was) being able to look at the Transport Industry as a whole and not just the Community Transport section. Being able to see the opportunities available for community transport into the future and the networking opportunities with other transport providers from a range of different areas”
  • "As this is our last assignment, I would like to thank you for your time presenting this course and all of its material. I look forward to using all I have learned in the workforce"
  • "I would like to say thank you for your understanding and patience during this time of the CTM course and study time. It has been really great to be able to finish the whole course even though under pressure with life and work in general. Thank you"
  • "A good blend of presenters, delivered with authority and passion"