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Certificate of Transport Management

A four-day course
The Certificate of Transport Management is a professional development course for staff in the bus and coach industry and the community transport sector.

The 21-24 November CTM2022 is now full for regular bookings although Scholarship applications are welcomed (see below).

The Certificate of Transport Management is an annual professional development course for staff in the bus and coach industry and introduces participants to the latest developments in the industry.

The course is designed to provide knowledge and skills in management, planning and policy areas that are central to the success of this industry - including operators, suppliers and consultants. The course broadens understanding of the industry and management considerations in running an efficient, safe and successful transport service.

The certificate is recognised as an important industry achievement for middle and senior management and is an excellent opportunity for career development. It is supported by Transport for NSW, BusNSW and private operators.

Successful completion of the course leads to the Certificate of Transport Management, which is presented at the Institutes' Awards Night each year.

The topics to be covered in 2022 include:

  • Governance and the transport industry
  • NSW Government Policy on the bus and coach industry
  • Industry environment
  • Mobility as a Service
  • Post Covid-19 - what Does the Future Hold? Implications for Public Transport
  • Community Transport as a public transport operation
  • The digital environment and disruption
  • Technology as a tool in the bus industry
  • Business analysis
  • Knowing your costs
  • Marketing and passenger relations
  • Human resource management
  • Industrial relations
  • Analysing risk in the business
  • Network planning: NSW
  • Network planning: Practicalities
  • Green energy / Zero emission buses

ITLS and Transport for NSW are offering up to eight fee scholarships for individuals working in Community Transport Organisations (CTO’s) to attend the Certificate of Transport (CTM) 21 – 24 November 2022. Apply now

Volvo Bus Corporation are offering two fee scholarships for woman in transport to attend the Certificate of Transport (CTM) 21 – 24 November 2022.  Apply now

Applications are now Open.

Applications close 5.00pm Monday 22nd August 2022. All applicants will receive notification of receipt of application and the successful candidates will be notified by Thursday 22nd September 2022

The 21-24 November  CTM2022 is now full. 

The full course fee is $3150.

Please note all course fees are GST inclusive.

Cancellations: A 10% administration fee will be applied to refunds for any cancellation; no refund will be available for cancellations made after 21 October 2022.

The course will be held at the University of Sydney Business School CBD Campus, which is located at Level 17, Stockland Building, 133 Castlereagh Street, Sydney. 

Registrations are now closed.

Please email business.itlsinfo@sydney.edu.au to place your name on the waiting list.

Cancellations: A 10% administration fee will be applied to refunds for any cancellation; no refund will be available for cancellations made after 21 October 2022.

  • "Very good. Previously I had lacked in the area of business analysis. I believe our lecturer has successfully passed on her knowledge. I look forward to what I could take back to my workplace. Thank you so much"
  • "I got so much value from the course. A year on from doing the course and I still use the information and refer to the notes all the time" 
  • “(The most valuable part of the course was) being able to look at the Transport Industry as a whole and not just the Community Transport section. Being able to see the opportunities available for community transport into the future and the networking opportunities with other transport providers from a range of different areas”
  • "As this is our last assignment, I would like to thank you for your time presenting this course and all of its material. I look forward to using all I have learned in the workforce"
  • "I would like to say thank you for your understanding and patience during this time of the CTM course and study time. It has been really great to be able to finish the whole course even though under pressure with life and work in general. Thank you"
  • "A good blend of presenters, delivered with authority and passion"