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Communications and Technology for Society Research Group

Leadership in emerging communications and IT research

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Our holistic approach to research aims to make a major contribution to the use of communications platforms, information systems and technology to solve problems of importance to society.

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About us

Communications encompasses many streams of professions, each with their own separate knowledge and complex social systems. The goal of the Communications and Technology for Society Research Group (formerly the Interoperability in Extreme Events Research Group) is to create a holistic body of research that makes communications and technology comprehensive and interoperable to measurably improve societal outcomes.

Our research focus areas

Title : Business systems design

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Title : Situational awareness

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Title : Social communications

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Title : Spatial system technologies

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Title : Information overload

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Title : Social media analytics

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Our research

This transformational research in public health brings together representatives of key stakeholder groups including NSW Health, health practitioners, impacted agencies and community leaders and members to:

  • identify and understand the scope of influenza impact on the community
  • work on effective social and behavioural strategies and solutions to combat influenza transmission 
  • use these strategies to enable more effective and better managed health crisis communication approaches surrounding influenza outbreaks (with a focus on social media).
  • Professor Tania Sorrell
  • Professor Deborah Bunker
  • Dr Christian Ehnis

A collaboration with colleagues at the Marie Bashir Institute and the CREID.

Awarded and funded by: Centre of Research Excellence in Emerging Infectious Diseases (CREID)

Exploring how Aboriginal families use social media to develop and maintain trusted relationships and engage with public health and emergency agencies in times of crisis. This research provides a unique opportunity to listen to and understand the experiences of Aboriginal people, and how they view and develop trusted relationships. This in turn will allow public health and emergency agencies to work with Aboriginal people to develop a trust-strengthening model to enhance two-way social media communication during public health emergencies.

Investigating how to measure trustworthiness and credibility of an information source then develop a software prototype to automate this process. By giving public safety agencies and the media a better understanding of how to identify trustworthy and credible sources of information on social media platforms during extreme events, we can positively impact community and organisational resilience.

A collaboration with colleagues at the University of Duisburg-Essen (Professor Stefan Stieglitz, Milad Mirabaie & Anna-Katharina Jung)

This project is funded by a GO8 DAAD Research Grant.

Examining how best to harness self-organising systems to augment traditional common operating pictures of disaster recovery. Our aim is to develop an integrated approach to situational awareness, resource utilisation and recovery outcome optimisation. We explore the best of command-and-control approaches with the potential arising from self-organising systems that utilise open innovation platforms and tools such as social media. We ask:

  • What fledgling efforts are currently undertaken to address this need?  
  • What is the state of the art and the state of practice?
  • What composite or alternative can be developed to represent the situation at point-in-time during disaster recovery – whether fully coordinated, separated, blended or hybrid models?
  • How will this model (or models) meet the requirements of, and serve as a tool for, all government services, NGOs and the community?
  • Professor Deborah Bunker
  • Linda Levine
  • Adjunct Associate Professor Tony Sleigh
  • Dr Christian Ehnis

Our events

Our people

Our local and international members and associates are drawn from a range of research centres and universities as well as organisations within the emergency services sector, including government response and support agencies, services utilities, non-government organisations, volunteers and community groups, including:

  • Dr Sandy Arief. Macquarie University
  • Dr Akemi Chatfield, University of Wollongong
  • Professor Rodney Clarke, University of Wollongong
  • Dr Sandra Dwyer, University of Sydney
  • Mr Andrew Edwards, Macquarie University
  • Dr Christian Ehnis, McKinsey Digital
  • Dr Amany Elbanna, University of London
  • Dr Fischer-Preßler, University of Bamberg
  • Professor Linlin Ge, UNSW
  • Dr Asif Gill, UTS
  • Professor Carol Hsu, University of Sydney
  • Dr Linda Levine, University of Sydney
  • Mr Can Peng Luo, NSW LPI EICU
  • Mr Julian Marx, University of Duisburg-Essen
  • Mr Milad Mirbabaie, Paderborn University and University of Duisburg-Essen
  • Professor Bjorn Erik Munkvold, University of Agder
  • Dr Vincent Pang, UNSW
  • Mr David Parsons, Director Crisis Management Australia
  • Professor Pascal Perez, University of Wollongong
  • Dr Robert Power, CSIRO
  • Dr Sojen Pradhan, UTS
  • Dr Jim Rooney, ADFA UNSW
  • Ms Maryam Shahbazi, University of Sydney
  • Mr Tony Sleigh, UNSW
  • Dr Stephen Smith, Macquarie University
  • Professor Tania Sorrell, The University of Sydney
  • Professor Stefan Stieglitz, University of Duisburg-Essen
  • Mr Ray Wu, University of Sydney

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