If you have a question, issue or request please:
CET monitors daily attendance of all students to conform with the Education Services for Overseas Students (ESOS) Act, National Code 2018 Standard 8: “Overseas student visa requirements”.
Please review the CET Student Attendance and Suspension Process (pdf, 196KB), which outlines the attendance requirements.
Please also view our course attendance table below for a summary of the attendance requirements.
|100%||Congratulations, you attend every class and always arrive on time.|
|95%||You have used 1/4 of your available "away from class" time for your whole course.|
|90%||You have used 1/2 of your available "away from class" time for your whole course. You will receive a first warning email about your attendance.|
|85%||You have used 3/4 of your available "away from class" time for your whole course. You will receive a second warning email about your attendance.|
|80%||You have used all of your available "away from class" time for your whole course. This is the minimum level of attendance you must maintain for your student visa.|
You will receive a "Notice of Intention to Report" email. You have 20 working days to contact us if you want to appeal this decision.
CET will cancel your CET course enrolment and report you to the Department of Home Affairs if you do not appeal or if your appeal is unsuccessful.
You may also make an external appeal to the NSW Ombudsman.
|<70%||CET must report you to the Department of Home Affairs.|
CET contacts you via your official University student email address (if you have one), your personal email address and SMS (if you have provided those to us).
If we report you to the Department of Home Affairs (DHA), you will need to see an Immigration Officer within 28 days of the date we inform DHA. You can make any submissions about your circumstances, take photo identification with you.
You may contact the DHA directly regarding your visa status or ask a registered migration agent to assist with your case.
If you have a complaint, please contact the relevant CET Manager by email, including your name and CET Student ID number.
If the CET manager is unable to resolve the complaint and you would then like to lodge a formal complaint to the University, please send an email to firstname.lastname@example.org that includes:
Student Affairs will contact CET to advise us of the complaint. We will try to arrange local resolution with you if a CET manager has not already attempted this. CET will respond formally to your complaint.
After this, if you believe that your complaint has not been resolved, you can contact the NSW Government Ombudsman.