Getting Help
Need help today?
If you or someone you know needs help immediately, call 000.
In addition, these crisis support helplines and online counselling services are open 24 hours a day, seven days a week.
24/7 services
- 13 11 14
- lifeline.org.au
- SMS service: 0477 13 11 14
Other treatment and support services
The best place to start is to see a doctor. They can provide you with further information and a referral to an appropriate health professional. The organisations below may also be useful.
A national public health information service, including a directory of treatment providers for mental and substance use disorders.
Information and support for mental, physical and sexual health, alcohol or other drugs, and work or study for 12-25 year olds.
Support for eating disorders and body image issues.
Free online program (for 17-30 year olds) to manage anxiety and drinking.
AODconnect is a smartphone app that provides a national directory of alcohol and other drug treatment services for Aboriginal and Torres Strait Islander people.
- Available for free download via iTunes or Google Play
QLife is free, anonymous, LGBTI counselling and support, 3pm-midnight every day.
Advice and support for people from culturally and linguistically diverse (CALD) backgrounds.
Support services for foster care, mental health, disability, aged care and alcohol & drug counselling.
Confidential telephone advice and information service for people who want to quit smoking.
Information resources
Information about mental health
A national public health information service, including a directory of treatment providers for mental and substance use disorders.
Holistic counselling and support for young people aged 12-25.
An online portal containing over 400 mental health services and resources funded by the Australian Government.
A national gateway connecting Australian suicide prevention services to each other and the community.
A national support service and website providing information and support about prevention, diagnosis and treatment for mental health disorders.
Information about alochol and other drugs
A directory of all national services and information providers for alcohol and other drug related issues.
Provides information about alcohol and other drugs, as well a ‘Text the Effects’ SMS information service.
- 1300 85 85 84
- 0439 TELL ME (0439 835 563)
Up to date information on all aspects of alcohol and drug use relative to the families of alcohol and other drug users.
An online toolkit providing trusted, evidence-based, and up-to-date information about crystal methamphetamine (ice) for the Australian community.
An online portal to help school communities access accurate, up-to-date drug education resources and prevention programs.
A directory for alcohol and other drug services specific to Aboriginal and Torres Strait islander people.
For clinicians and health workers
This website provides evidence-based information, training and resources to assist with the management of co-occurring mental and substance use disorders. The content is based on the National Comorbidity Guidelines (2nd ed), developed by researchers from the Matilda Centre with funding from the Australian Government Department of Health.
The Cracks in the Ice online community toolkit has a dedicated section for health professionals to help guide professionals in their practice when faced with issues related to crystal methamphetamine (ice) and provides access to a range of factsheets, guidelines, webinars and online resources for professionals working across a range of sectors.