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Transcripts and academic records

Academic verifications

Please note the University will be closed for the seasonal break from 5 pm Friday, 20 December 2024 and will re-open on Tuesday, 7 January 2025.

Verification requests received after 5 pm (AEST) 17 December are unable to be processed and will need to be re-submitted after 7 January 2025.

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This page has information about having your official academic documents verified for an employer or agency.

If you are trying to access your own documents, we have information about requesting copies of your academic transcript.

You may need to provide verified documents such as testamurs or academic transcripts to third parties such as employers or government agencies. 

Documents can be verified in three ways:

  • using the Graduate Verification System
  • by sharing your digital My eQuals documents, which are automatically certified as being accurate
  • for third parties: through the manual document verification process.

Graduate Verification Service

The University uses the Graduate Verification Service to help employers and other third parties verify the qualifications of our graduates. The service is designed to speed up the verification process for graduates and minimise the potential for document fraud and breaches of academic integrity.

The service is offered by the same organisation that provides the My eQuals digital documents system utilised by the University for sharing qualifications digitally.

How it works

When you're part of the service, registered employers and third parties will be able to request verification of the details for your course. Information about conferrals back to 1981 is available in the system.

  • Employers submit a request for information from the University about your qualification.
  • You are sent an email about this request.
  • The service will confirm if your qualification have a 'match', 'partial match' or 'no match' against the University's records.

Opting out of the Graduate Verification Service

If you are an alumni without a UniKey, you can opt out of the Graduate Verification Service online (select 'student or alumni' then 'opt in/out of the graduate verification service').


Manual document verification

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Manual verification can only be requested by third parties such as prospective employers.

We will manually verify documents if the Graduate Verification Service cannot be used, or if a student's documents are not available on My eQuals.

This process is not available directly for students. Only third parties can submit a request for manual document verification. Students can use the Graduate Verification Service or My Equals to share their own documents. If required, students can provide third parties with scanned copies of their documents.

Third parties: submitting a request

To request verification, the third party needs to submit a written request digitally or via mail using the following details:

The request should include the following information in order for us to verify the documents:

  • the student's full name
  • the student's date of birth
  • the student's Student ID number (if known).

We may be able to verify additional details such as major or enrolment dates may if the student whose documents are being verified has supplied the third party with a signed, written authorisation.

If applicable, the request should also include:

  • a copy of the document to be verified.

Current processing time: up to 15 business days

Student Centre

Online

Phone

1800 SYD UNI (1800 793 864)
or +61 2 8627 1444 (outside Australia)

Find out more about how we can help

Last updated: 12 December 2024

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