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How to get your student card

Your student card identifies you as a student at the University and allows you access to services and facilities on campus.

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Step 1: Upload your photo

Upload a passport-style photo to Sydney Student. You'll be able to do this:

  • after you’ve completed all the steps to enrol – you’ll be prompted by Sydney Student to add your photo
  • at any time after enrolment by logging in to Sydney Student > My studies > Enrolment > Upload photo.
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Photo guidelines

Make sure your photo meets the following guidelines.

  • Photos must be cropped slightly above your head to the middle of your chest and your whole head must be visible.
  • Use a clear, plain background (light backgrounds work best). Anything in the background may result in your photo being rejected. The photo must not be too dark or too light, with darkened or washed-out colours.
  • All photos must be in full, natural colour.
  • Caps, hats, dark/tinted glasses should not be worn (religious headwear is accepted but it cannot cover your face).
  • You must be positioned directly facing and looking into the camera, with no tilted head, turned head/body. Avoid glare/shadows over your face.
  • Digitally altered photos are not allowed. This includes colour correction, blurring, and any other alteration.
  • Photos with red eyes caused by the camera flash will be rejected.
  • It must be an original photo (no photos of photos).
  • Ensure that the photo is not taken from too far away. Resolution of your photo should not be too low, as this will not produce a clear image for your ID card.
  • Photos must not be more than six months old.

The photo on your Student Card will be used to identify you in exams. If the photo does not look like you then it could result in an academic integrity investigation. It is important that your photo has not been modified.

If you have issues uploading your photo, we recommend using a Mozilla Firefox (Windows) or Safari (MacOS) browser. If this doesn't work, visit Level 3, Jane Foss Russell (JFR) Building or contact us online through our Student Cards form.

Step 2: Receive your 'Card is ready' email

If your photo meets the guidelines, we'll approve it and you will receive a confirmation email.

Within a couple of weeks you will receive another email with a collection date. At this point, you will also be able to download and activate your digital student card. No booking is required to collect your physical card, but it will not be available prior to the date in the email.

If you are unable to collect your card straight away, you may be able to collect it at a later date. Before visiting campus, please check this page for the collection location.

If you are living or studying within NSW, you will be required to collect your card at the Camperdown/Darlington campus. If you are based interstate within Australia, you may be eligible for your card to be sent by post.

Step 3: Collect your card

All student card services are available from Level 3, Jane Foss Russell (JFR) Building, which is open Monday to Friday, 9am to 4:30pm.

You will be asked to present your email stating the date your card is ready for collection. To find this email, search for noreply.onlinephoto@sydney.edu.au.

To collect your card, you’ll need to bring valid photo identification to your appointment. We will accept any of the following:

  • a current Australian or international passport
  • an Australian driver's licence, including a digital Australian driver’s licence
  • an Australian photo card, including a digital Australian photo card.

You need to bring the original document, or show us directly in the app if it's a digital document. We don't accept pictures or screenshots.

Step 4: Set up your digital card

All enrolled students have the option to set up a digital student card. This works just like your physical student card (which will remain active) and can be used for University building access, SydPay, printing, library services and more.

You will still need to use your physical card for identification for in-semester tests and end-of-semester exams, as digital student cards will not be accepted.

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Contact us

If you're a current student, this is how you can get in touch with us

Title : Call us

Description : 1800 SYD UNI (1800 793 864)<br> or +61 2 8627 1444 outside Australia<br> <br> Mon, Wed & Fri: 9 am - 5 pm<br> Tue & Thu: 10 am - 5 pm

Link URL: tel:+61286271444

Icon: /content/dam/icons/approved-icons/phone.svg

Title : In person

Description : Make an appointment to meet face-to-face with one of our staff

Link URL: https://sydneyuni.service-now.com/sm?id=sc_cat_item&sys_id=01b3844ddb2e9910c5453632f3961900

Icon: /content/dam/icons/approved-icons/group-people.svg

Title : Find an answer

Description : Find answers in the knowledge base

Link URL: https://sydneyuni.service-now.com/sm?id=search&spa=1&q=student&disableAllSuggestions=false&disableSpellCheck=false&searchFilters=b23630c0db097d14c5453632f39619e2&facetFilters=%5B%22_kb_knowledge.kb_knowledge_base_s:FACET(Students)%22%5D

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Title : Online enquiries

Description : Submit or check an open enquiry

Link URL: https://www.sydney.edu.au/students/admin/ask-a-question.html

Icon: /content/dam/icons/approved-icons/laptop-enquire.svg

Last updated: 03 November 2026

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Tell us if you’ve spotted a typo or something else wrong with this page. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.

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