Professional and confidential psychological and mental health services are free and available through our Counselling and Psychological Services (CAPS).
We conduct our individual counselling and psychological consultation sessions in line with New South Wales Health guidelines, which are subject to change. This means we may not always able to offer face-to-face counselling. Telecounselling appointments are always available by phone or through Zoom. To make an appointment with a CAPS counsellor, please complete the CAPS Booking Request Form or call CAPS reception on 8627 8433 from 9am to 5pm, Monday to Friday.
We have introduced a series of CAPS webinars, replacing in-person workshops.
We are unable to offer individual counselling if you are located outside Australia. Find out more about our support for offshore students and verified services in China.
As a student, you can access specialist input on a wide range of personal, academic, social and psychological issues that may impact your life, through our Counselling and Psychological Services (CAPS). Individual therapy/counselling with a counsellor gives you the opportunity to talk confidentially about any concerns that may be impacting on your academic performance or mental health and wellbeing. You can also access self-help resources and webinars.
After hours support is available from the University’s mental wellbeing support line. You can speak with a counsellor after 5pm to 9am from Monday to Friday, 24 hours on Saturday and Sunday, and during University close-down periods and on public holidays.
Managed by CAPS, the service provides free and confidential access to wellbeing support and advice to help you find relief from current emotional distress, explore coping strategies, and advice pathways for longer term solutions.
If you have immediate safety concerns for yourself or others, call triple zero (000) for emergency services (fire/ambulance/police).
If you require specialist Mental Health assistance, you can call the NSW government’s Mental Health Line on 1800 011 511. The Mental Health Line is available to anyone located in New South Wales, 24 hours a day, 7 days a week.
24-hour crisis phone counselling is also available from the following community resources: