Skip to main content

Counselling and mental health support

Professional and confidential psychological and mental health services are free and available through our Counselling and Psychological Services (CAPS).


COVID-19 update: changes to student counselling arrangements

In line with the University’s steps to protect its students and staff, there will be some changes to how CAPS will offer student counselling services. We can support you with telecounselling appointments via phone or Zoom. To make an appointment with a CAPS counsellor, please call CAPS reception on 8627 8433 or complete the CAPS Booking Request Form.

Our Mental Wellbeing Support Line (MWSL) will continue to offer 24/7 support.

We have also introduced a CAPS webinar series, to replace our existing workshop offerings.

As a student, you can access specialist input on a wide range of personal, academic, social and psychological issues that may impact your life, through our Counselling and Psychological Services (CAPS). Individual therapy/counselling with a clinical psychologist (counsellor) gives you the opportunity to talk confidentially about any concerns that may be impacting on your academic performance or mental health and wellbeing. You can also access self-help resources and workshops.

You can contact CAPS on 8627 8433 from 9am to 5pm, Monday to Friday.

University of Sydney Mental Wellbeing Support Line

Student access to 24/7 mental wellbeing support 

If you need to speak to someone for immediate support, the mental wellbeing support line is available any time day or night, including University close-down periods and bank holidays. 

Managed by CAPS, the service provides free and confidential access to wellbeing support and advice to help you find relief from current emotional distress, explore coping strategies, and advice pathways for longer term solutions.

  • Call 1300 474 065 (accessible within Australia)
  • Text 0488 884 429 (for sms chat option)

If you have immediate safety concerns for yourself or others, call triple zero (000) for emergency services (fire/ambulance/police).

If you require specialist Mental Health assistance, call the Mental Health Access Line 1800 011 511.

Community resources

24-hour crisis phone counselling is also available from the following community resources:

Other counselling resources

Counselling and Psychological Services (CAPS)

  • +61 2 8627 8433
    or +61 2 8627 8437
  • Level 5 Jane Foss Russell Building G02
Opening hours

9am to 5pm, Monday to Friday.

Last updated: 08 January 2021

Website feedback

Tell us if you’ve spotted a typo or something else wrong with this page.

Thank you

Your feedback has been sent.

Sorry there was a problem sending your feedback. Please try again

You should only use this form to send feedback about the content on this webpage – we will not respond to other enquiries made through this form. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.