If you have a question or need our ICT services, you can visit us, call our helpdesk or make an online enquiry.
We're available by phone at 1800 SYD UNI (1800 793 864) and +61 2 8627 1444 (outside Australia).
When calling, listen for IT-related options including information about UniKey passwords and accessing Sydney Student, and choose the right option to access our helpdesk.
You can find answers in our knowledge base first to see if your question has been asked before.
If you can't find an answer, you can submit a new enquiry – make sure to check if you have open enquiries before doing so.
You can also reach us by email.
Get support in Fisher Library, Level 3 Service Hub, 9 am to 5 pm, Monday to Friday.
You can also sisit us in one of our Learning Hubs during staffed hours.
Call the ICT Service Desk at 1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (Option 4 for ICT). Available 7am to 9pm, Monday to Friday and 9am to 5pm, Saturday, with limited out-of-hours support.
You can also submit an online enquiry or email ict.support@sydney.edu.au.
Visit one of our staffed Learning Hubs or seek support at the Fisher Library, Level 3 Service Hub, available from 9am to 5pm, Monday to Friday.
