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Log in to Sydney Student

Complete administration tasks such as updating your personal details, submitting enrolment information, and managing your student finances in Sydney Student.

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Your login details

As a current student, use your UniKey to log in to Sydney Student. Your UniKey should look like: abcd1234 and is emailed to you after you have accepted your offer and enrolment is open for your course.

If you can't log in

If you have forgotten your UniKey username or password, you can obtain them by contacting the ICT Helpdesk (1800 SYD UNI, press 4) or visiting a staffed learning hub on campus (photo ID required).

You can reset your UniKey password online, provided you have previously provided us with your Australian mobile phone number and personal email address.

If you have reset your password but still can’t access Sydney Student you can contact the ICT Helpdesk on 1800 SYD UNI (press "4").

Applicants

You will have different login details depending on what stage of the application process you are at. If you have:

  • made an enquiry, use your 9-character Enquiry ID (e.g. ENQ001234)
  • saved a direct application, use your 12-character Applicant ID (e.g. IPU000001234)
  • submitted an application, use your 9-character Student ID (e.g. 450001234)

These instructions are also included in emails from us regarding your application.

The University uses two-step authentication as a security measure to confirm your identity when you try to log in to Sydney Student as an applicant.

If you have forgotten your login details you can retrieve your password online.

Contact us

Phone

Call the ICT Service Desk at 1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (Option 4 for ICT). Available 7am to 9pm, Monday to Friday and 9am to 5pm, Saturday, with limited out-of-hours support.

Online

You can also submit an online enquiry or email ict.support@sydney.edu.au.

In-person

Visit one of our staffed Learning Hubs or seek support at the Fisher Library, Level 3 Service Hub, available from 9am to 5pm, Monday to Friday.

Last updated: 03 November 2026

Website feedback

Tell us if you’ve spotted a typo or something else wrong with this page. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.

Tell us if you’ve spotted a typo or something else wrong with this page. For any other enquiries please contact the Student Centre.

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