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Student contacts and enquiries

Student IT enquiries

If you have a question or need our information technology (IT) services, you can visit our Learning Hubs during staffed hours, call our helpdesk or make an online enquiry.

Find out more about student IT support.


1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (outside Australia)

Please listen for IT-related options including information about UniKey passwords and accessing Sydney Student, and choose the right option to access our helpdesk.

Opening hours

7am to 9pm, Monday to Friday

9am to 5pm, Saturday

Please note these opening hours may change during the summer holiday period between December and January.


If you have a question, you can make an enquiry online or email us at

In person

Visit us in one of our Learning Hubs during staffed hours.

Last updated: 19 December 2023

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You should only use this form to send feedback about the content on this webpage – we will not respond to other enquiries made through this form. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.