If you have commitments that mean you can’t attend your classes, you should first try to adjust your timetable.
If you can’t make changes to your timetable it's often because the class you want to join is full or the changes you want to make would cause a clash. Find out more information about how to manage clashes and full classes on our troubleshooting guide.
If you have special circumstances and would like to adjust your timetable, you can submit a request for assistance with your timetable. Be aware that we will not be able to place you in a full class or deliberately create a clash.
Attending classes is an important part of your study at the University and we will only attempt to change your timetable if your circumstances are considered to be exceptional.
Examples of exceptional circumstances include, where you have:
We will not make changes if you:
For adjustments due to disability, you can contact Disability Support.
For Elite Athlete requests, contact the Elite Athlete Program Manager.
Your request for timetable alterations needs to be accompanied by verifiable supporting documents. Due to COVID-19, a student declaration will be accepted as a supporting document in place of a statutory declaration.
You need to provide the following two documents:
If you need to care for a member of your household (such as a family member), you need to provide one or more of the following documents:
If you have medical reasons, such as ongoing medical appointments, you need to provide a letter from your medical practitioner which clearly states how you are impacted and the required time commitment.
A statutory declaration will support any exceptional circumstances where you can’t provide other supporting documents. It should include:
If you have exceptional circumstances, you can use our online form to request assistance with your timetable for Semester 2 units of study after you have received your personal timetable. For your request to be considered, you need to include any required supporting documents.