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Unit of study_

PHAR4812: Integrated Dispensing Practice

Semester 1, 2024 [Normal day] - Camperdown/Darlington, Sydney

Integrated Dispensing Practice links together the skills and knowledge that students have developed throughout their degree to perform the fundamental skills required of pharmacists in practice. In a simulated-practice environment, students interact with patients and health providers to optimise health outcomes. In order to assist students to see the patient as a whole person within a personal and social, as well as medical context, specific patients are followed over an extended period of time. Interactions include responding to requests for prescription and non-prescription medicines. Learning is centred on developing the skills required to effectively manage medication-information and to record the outcomes of patient interactions. Verbal communication skills are developed in order to interact effectively with patients and health providers to elicit medication- related information and to provide advice, recommendations and support. Students integrate and reconcile various pieces of information to make an assessment of the appropriateness of medicine for a patient are also developed. Written communication skills are developed in order to: systematically document patient interactions; devise a current medication list; report incidents, write letters to prescribers; and issue certificates for absence from work.

Unit details and rules

Unit code PHAR4812
Academic unit Pharmacy
Credit points 6
Prohibitions
? 
None
Prerequisites
? 
PHAR3100 and PHAR3815 and PHAR3825 and PHAR3816 and PHAR3817 and PHAR3818 and PHAR3819 and PHAR3826 and PHAR3827 and PHAR3820
Corequisites
? 
PHAR4811 and (PHAR4814 or PHAR4815 or WORK3202 or WORK2222) and PHAR4823 and PHAR4100
Assumed knowledge
? 

None

Available to study abroad and exchange students

Yes

Teaching staff

Coordinator Joel Hillman, joel.hillman@sydney.edu.au
Tutor(s) Johnny Phuong, jonathan.phuong@sydney.edu.au
Joel Hillman, joel.hillman@sydney.edu.au
Ben Basger, ben.basger@sydney.edu.au
Hediyeh Vahdat, hediyeh.vahdat@sydney.edu.au
Lachlan Oldfield, lachlan.oldfield@sydney.edu.au
Alex Burke, alexander.burke@sydney.edu.au
Type Description Weight Due Length
Supervised exam
? 
hurdle task
Final examination
Written report
40% Formal exam period 1.5 hours
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO7 LO8 LO9
Assignment Assignment 1
Short-release assignment, not eligible for simple extension.
10% Week 04
Due date: 17 Mar 2024 at 23:59
3 hours (over 1 week)
Outcomes assessed: LO1 LO3 LO4 LO5 LO7 LO9
Assignment Assignment 2
Short-release assignment, not eligible for simple extension.
20% Week 07
Due date: 14 Apr 2024 at 23:59
4 hours estimated (over 1 week)
Outcomes assessed: LO1 LO2 LO3 LO5 LO6 LO9
Small test hurdle task Oral interview skills assessments
Verbal skills assessment
0% Week 08 35 mins (30mins prep, 5 mins interview)
Outcomes assessed: LO1 LO9 LO6 LO5 LO4 LO3 LO2
Assignment Assignment 3
Report Note short-release assignment, not eligible for simple extension
30% Week 10
Due date: 05 May 2024 at 23:59
4 hours (over 1 week)
Outcomes assessed: LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Participation hurdle task Workshop
Pre- and post-work, communication participation, documentation, attendance
0% Weekly Weekly
Outcomes assessed: LO1 LO9 LO8 LO7 LO6 LO5 LO4 LO3 LO2
hurdle task = hurdle task ?

Assessment summary

  • Workshop and practical participation: The majority of the learning in this unit will occur in tutorials and practical workshops, with some guided self-paced study. In tutorials, students will engage in role-play interviews with other students and tutors. Students will also participate in online quizzes during and between workshops, and will additionally upload records of work from each tutorial prior to the subsequent tutorial to satisfy the week's participation mark. The weekly tutorial deliverable outcome is a SOAP note ('subjective, objective, assessment, and plan' clinical record) uploaded as “Ungraded assignments within Canvas” for each patient case presented in that tutorial.
  • Assignments: Students will receive a case prompt and will be assessed on the accuracy and best-practise appropriateness of a submitted SOAP note clinical record documenting their analysis and response to the issues in the case. Students will also be required to undertake elements of formal processes, reviews, or certifications commonly utilised in community pharmacy practise.
  • Oral interview skills assessment: Students will engage in a simulated counselling session in relation to a medication-related issue, acting as a community pharmacist. Assessment will include overall counselling performance, including verbal and non-verbal communication, as well as clinical content and appropriateness of recomendations and responses. A second chance to pass the oral assesment will be provided around week 13.
  • Final Examination Students will be assessed on the accuracy and appropriateness of a submitted SOAP note clinical record produced in response to a case prompt, in a similar style as the written assssments.
  • All hurdle tasks must have achieved a minimum of 50% each to pass this unit overall.

PLEASE NOTE: Supplementary YR Assessments: Students may be offered re-assessment of compulsory-to-pass assessments, in the RE1 and RE2 Exam periods at the end of the year, as described in the Final Year Rule. For more information see the announcement on the Canvas Year site.

Detailed information for each assessment can be found on Canvas.

Repeating students: No exemption from any component for students repeating PHAR4812 will be granted.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy  (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range

Description

High distinction

85 - 100

At HD level, a student demonstrates an aptitude for the subject and a well-developed understanding of the unit material. A ‘High Distinction’ reflects exceptional achievement and is awarded to students who demonstrate the ability to apply their subject knowledge and understanding to produce original solutions for novel or highly complex problems and/or comprehensive critical discussions of theoretical concepts.

Distinction

75 - 84

At DI level, a student demonstrates an aptitude for the subject and a well-developed understanding of the units material. A ‘Distinction’ reflects excellent achievement and is awarded to a student who demonstrates an ability to apply their subject knowledge and understanding of the subject to produce good solutions for challenging problems and/or a reasonably well-developed critical analysis of theoretical concepts.

Credit

65 - 74

At CR level, a student demonstrates a good command and knowledge of the unit material. A ‘Credit’ reflects solid achievement and is awarded to a student who has a broad general understanding of the units material and can solve routine problems and/ or identify and superficially discuss theoretical concepts.

Pass

50 - 64

At PS level, a student demonstrates proficiency in the material. A ‘Pass’ reflects satisfactory adequately referencing the original source of the work.

Fail

0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see sydney.edu.au/students/guide-to-grades

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

Academic integrity

The Current Student website  provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.  

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

You may only use artificial intelligence and writing assistance tools in assessment tasks if you are permitted to by your unit coordinator, and if you do use them, you must also acknowledge this in your work, either in a footnote or an acknowledgement section.

Studiosity is permitted for postgraduate units unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

Support for students

The Support for Students Policy 2023 reflects the University’s commitment to supporting students in their academic journey and making the University safe for students. It is important that you read and understand this policy so that you are familiar with the range of support services available to you and understand how to engage with them.

The University uses email as its primary source of communication with students who need support under the Support for Students Policy 2023. Make sure you check your University email regularly and respond to any communications received from the University.

Learning resources and detailed information about weekly assessment and learning activities can be accessed via Canvas. It is essential that you visit your unit of study Canvas site to ensure you are up to date with all of your tasks.

If you are having difficulties completing your studies, or are feeling unsure about your progress, we are here to help. You can access the support services offered by the University at any time:

Support and Services (including health and wellbeing services, financial support and learning support)
Course planning and administration
Meet with an Academic Adviser

WK Topic Learning activity Learning outcomes
Ongoing Learn independently including pre and post-work Independent study (80.5 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Week 02 Introduction to PHAR4812 - video + MCQ prior to first tutorial Independent study (1 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Week 03 Module 1 Workshop (3 hr) LO1 LO3 LO7 LO8 LO9
Week 04 Lecture to guide performance Lecture (1 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Module 2 Workshop (3 hr) LO1 LO3 LO4 LO5 LO7 LO8 LO9
Week 05 Module 3 Workshop (3 hr) LO1 LO2 LO3 LO4 LO7 LO8 LO9
Week 06 Group Feedback & Drop- in Lecture (1 hr) LO3 LO4 LO5 LO8 LO9
Module 4 Workshop (3 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Week 07 Module 5 Workshop (3 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Week 08 Module 6- Oral Assessments One-to-one tuition (1.5 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Week 09 Module 7 Workshop (3 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Week 10 Module 8- Intro to Interprofessional Learning Workshop (3 hr) LO1 LO3 LO4 LO8 LO9
Week 11 Module 9 Workshop (3 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Inter-professional teamwork in medication safety Workshop (3 hr) LO3 LO4 LO6 LO8
Week 12 Module 10 Workshop (3 hr) LO1 LO2 LO3 LO4 LO5 LO6 LO7 LO8 LO9
Inter-professional teamwork in medication safety Workshop (2 hr) LO3 LO4 LO6 LO8

Attendance and class requirements

Attendance: In accordance with the Bachelor of Pharmacy Course resolutions on Attendance Requirements, students must attend a minimum of 85% tutorials/ labs/ workshops (10 of 11 classes) to satisfy attendance requirements for this unit of study. For more information see Canvas site. 

If a tutorial/ lab/workshop is missed due to illness or misadventure, students are to submit a special consideration application along with supporting documentation.

Students arriving more than 10 minutes after the commencement of the workshop (that is, 15 minutes past the hour) will be marked as unprofessional, which is a component of the class participation and professionalism assessment. Students swapping a class without prior approval from the UoS co-ordinator will be marked as unprofessional.

 

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Required readings

All readings for this unit can be accessed on the Library link available on Canvas.

The following professional references are among those mandated by the NSW Pharmacy Council for all pharmacies. 

  • Australian Pharmaceutical Formulary (APF) current version
  • Australian Medicines Handbook (AMH) electronic version
  • Therapeutic Guidelines (eTG) electronic version 

The AMH and eTG are freely accessible electronically from the University Library, and will be extensively utilised throughout PHAR4812.

The APF25 or APF26 may be purchased privately, though students are not required to have a copy of the APF to pass PHAR4812. 

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. interview patients (and their caregivers) to elicit clinical and treatment history
  • LO2. establish diagnosis of minor illnesses within the pharmacist’s scope of practice
  • LO3. evaluate the appropriateness of a medicine or medication-related treatment, and intervene if necessary
  • LO4. establish an appropriate treatment plan, for primary care within scope of practice
  • LO5. prescribe pharmacist-only and pharmacy medicines
  • LO6. detect, resolve and communicate dispensing errors (and near misses) in dispensed products
  • LO7. counsel patients (and their caregivers) about their medicines and health conditions
  • LO8. communicate interventions and recommendations to prescribers, dispensers and patients both verbally and in written formats
  • LO9. document the outcome of patient interaction

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Alignment with Competency standards

Outcomes Competency standards
LO1
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
2. Domain 2 Communication and collaboration
2.0. D2 Communication and collaboration
2.1. communicating appropriately and effectively with a socially and culturally diverse range of people in a manner which inspires confidence and trust by
2.1.a. demonstrating appropriately tailored verbal, written and non-verbal communication
2.1.b. engaging with all persons in a respectful, culturally appropriate, compassionate, responsive and empathetic manner
2.1.c. demonstrating awareness of and sensitivity to Aboriginal and Torres Strait Islander and/or Māori history, communication styles and community protocols
2.1.d. demonstrating appropriate communication and interpersonal behaviours
3. Domain 3 Professional expertise
3.0. D3 Professional expertise
3.1.a. applying relevant underpinning knowledge
3.11. responding to the needs of individuals and communities by advocating with and for them to optimise health and societal outcomes
3.18. assessing ambulatory conditions and recommending appropriate management approaches, including pharmacological, non-pharmacological and referral options where appropriate
3.20. providing evidence-based screening, assessment, prevention and referral services to detect and manage potential risk of adverse medical conditions and outcomes
3.5. demonstrating the delivery of person-centred care including
3.5.a. respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.b. maintaining privacy and confidentiality in interactions with patients, carers and other persons
3.5.c. optimising as far as is practicable the physical environment in which care takes place
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.5.f. ensuring that informed consent is obtained, respected and appropriately recorded when appropriate
3.6. obtaining relevant health, medical and medication information from patients, carers and other clients
4.10. demonstrating awareness of, and complying with appropriate policies, processes and protocols
4.9. promoting quality assurance and continuous quality improvement strategies through utilising skills in collaboration, critical thinking, curiosity and creativity
LO2
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1. Domain 1 Professionalism in practice
1.0. D1 Professionalism in practice
3.0. D3 Professional expertise
3.1. formulating appropriate and effective actions and recommendations which support safe, rational and cost-effective use of medicines and other healthcare options and optimise socially accountable person-centred care by
3.1.a. applying relevant underpinning knowledge
3.1.b. using a systematic approach to access, critically evaluate and apply relevant evidence
3.1.c. applying effective critical thinking, reasoning and problem-solving strategies to conceptualise problems, formulate a range of potential solutions, and support decision-making
3.1.d. making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
3.5. demonstrating the delivery of person-centred care including
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.6. obtaining relevant health, medical and medication information from patients, carers and other clients
3.7. assessing current health, medical and medication histories and profiles of patients
LO3
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1.1. promoting both the best interests and safety of patients and the public
2.1.b. engaging with all persons in a respectful, culturally appropriate, compassionate, responsive and empathetic manner
2.3. contributing to the interprofessional collaborative health care team in order to optimise patient outcomes by
2.3.a. demonstrating an understanding and appreciation of the roles of pharmacists and other members of the interprofessional collaborative care team
3. Domain 3 Professional expertise
3.0. D3 Professional expertise
3.1. formulating appropriate and effective actions and recommendations which support safe, rational and cost-effective use of medicines and other healthcare options and optimise socially accountable person-centred care by
3.1.a. applying relevant underpinning knowledge
3.1.b. using a systematic approach to access, critically evaluate and apply relevant evidence
3.1.c. applying effective critical thinking, reasoning and problem-solving strategies to conceptualise problems, formulate a range of potential solutions, and support decision-making
3.1.d. making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
3.11. responding to the needs of individuals and communities by advocating with and for them to optimise health and societal outcomes
3.12. consistently making accurate arithmetic calculations relating to health care
3.14. dispensing medicines safely and accurately in accordance with current legislation, scope of practice, PharmBA Guidelines and other relevant jurisdictional requirements to optimise patient outcomes
3.18. assessing ambulatory conditions and recommending appropriate management approaches, including pharmacological, non-pharmacological and referral options where appropriate
3.4. carrying out systematic medication reviews, informed by the Quality Use of Medicines Framework, in order to identify and resolve potential medication-related issues and optimise the impact of medications on health outcomes in collaboration with patients, carers and other members of the health care team
3.5. demonstrating the delivery of person-centred care including
3.5.a. respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.6. obtaining relevant health, medical and medication information from patients, carers and other clients
3.7. assessing current health, medical and medication histories and profiles of patients
LO4
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1. Domain 1 Professionalism in practice
1.0. D1 Professionalism in practice
1.1. promoting both the best interests and safety of patients and the public
1.4. practising legally by
1.4.a. demonstrating contemporary knowledge and application of legal requirements relating to community and hospital pharmacy practice within their jurisdiction
1.5. practising ethically and with integrity by
1.5.a. identifying potential ethical issues and dilemmas, including conflicts of interest, relating to practice
1.5.b. considering alternative strategies and choosing an appropriate course of action in response to ethical issues and dilemmas
1.5.c. demonstrating awareness of relevant professional codes, guidelines and standards and their content
1.5.d. recognising and formulating strategies to respond appropriately to situations which fall outside their expected scope of practice or competence
1.6. demonstrating a proactive and reflective approach to developing their own professional competence and expertise
1.9. upholding and maintaining the reputation and value of the profession
2. Domain 2 Communication and collaboration
2.3. contributing to the interprofessional collaborative health care team in order to optimise patient outcomes by
2.3.a. demonstrating an understanding and appreciation of the roles of pharmacists and other members of the interprofessional collaborative care team
2.3.b. creating and maintaining effective intra- and interprofessional relationships, and working in partnership to achieve negotiated, agreed-upon objectives
2.3.c. demonstrating appropriate teamwork behaviours
2.3.d. demonstrating appropriate communication at transition points in patient care to reduce risks to patients and ensure safe and effective continuity of patient care
2.4. collaborating with patients, carers and other clients in shared decision-making by
2.4.a. supporting the rights of patients, carers and other clients to access relevant information and participate in decisions relating to their care
2.4.b. respecting their choices
3. Domain 3 Professional expertise
3.0. D3 Professional expertise
3.1. formulating appropriate and effective actions and recommendations which support safe, rational and cost-effective use of medicines and other healthcare options and optimise socially accountable person-centred care by
3.1.a. applying relevant underpinning knowledge
3.1.b. using a systematic approach to access, critically evaluate and apply relevant evidence
3.1.c. applying effective critical thinking, reasoning and problem-solving strategies to conceptualise problems, formulate a range of potential solutions, and support decision-making
3.1.d. making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
3.10. facilitating patient self-management of health through education, intervention, monitoring and health promotion services in order to optimise patient health outcomes and wellbeing, and reduce the risk of complications
3.11. responding to the needs of individuals and communities by advocating with and for them to optimise health and societal outcomes
3.12. consistently making accurate arithmetic calculations relating to health care
3.14. dispensing medicines safely and accurately in accordance with current legislation, scope of practice, PharmBA Guidelines and other relevant jurisdictional requirements to optimise patient outcomes
3.17. providing appropriate tailored counselling, information and education to enable safe and effective medication, disease state and lifestyle management
3.18. assessing ambulatory conditions and recommending appropriate management approaches, including pharmacological, non-pharmacological and referral options where appropriate
3.19. demonstrating the delivery of measures designed to enhance adherence with dosage regimens and support safe and effective administration of medications
3.2. making and prioritising recommendations to manage health, medical and medication needs of patients, including both pharmacological and nonpharmacological strategies, based on the Quality Use of Medicines Framework and the best available evidence
3.21. demonstrating the delivery of harm minimisation approaches and strategies to reduce harm to patients and the community from misuse of legal and illegal drugs
3.3. prescribing medications in accordance with current jurisdiction-specific legislation, scope of practice and PharmBA Guidelines
3.4. carrying out systematic medication reviews, informed by the Quality Use of Medicines Framework, in order to identify and resolve potential medication-related issues and optimise the impact of medications on health outcomes in collaboration with patients, carers and other members of the health care team
3.5. demonstrating the delivery of person-centred care including
3.5.a. respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.b. maintaining privacy and confidentiality in interactions with patients, carers and other persons
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.5.e. ensuring that patients, carers and other persons are provided with sufficient information and advice to enable them to consider options and give informed consent where appropriate
3.5.f. ensuring that informed consent is obtained, respected and appropriately recorded when appropriate
3.6. obtaining relevant health, medical and medication information from patients, carers and other clients
3.7. assessing current health, medical and medication histories and profiles of patients
3.8. formulating health, medical and medication management plans in collaboration with patients, carers and other health team members
3.9. recommending appropriate monitoring of the outcomes of health, medical and medication management plans and recommending adjustments to them where appropriate in collaboration with patients, carers and other health team members
LO5
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1. Domain 1 Professionalism in practice
1.0. D1 Professionalism in practice
1.1. promoting both the best interests and safety of patients and the public
1.4. practising legally by
1.4.a. demonstrating contemporary knowledge and application of legal requirements relating to community and hospital pharmacy practice within their jurisdiction
1.5. practising ethically and with integrity by
1.5.a. identifying potential ethical issues and dilemmas, including conflicts of interest, relating to practice
1.5.b. considering alternative strategies and choosing an appropriate course of action in response to ethical issues and dilemmas
1.5.c. demonstrating awareness of relevant professional codes, guidelines and standards and their content
1.5.d. recognising and formulating strategies to respond appropriately to situations which fall outside their expected scope of practice or competence
2.0. D2 Communication and collaboration
2.1.a. demonstrating appropriately tailored verbal, written and non-verbal communication
2.1.b. engaging with all persons in a respectful, culturally appropriate, compassionate, responsive and empathetic manner
2.1.d. demonstrating appropriate communication and interpersonal behaviours
2.2. documenting, communicating and recording relevant information, findings, decisions, recommendations and other information accurately and concisely, taking due account of privacy and confidentiality
2.4. collaborating with patients, carers and other clients in shared decision-making by
2.4.a. supporting the rights of patients, carers and other clients to access relevant information and participate in decisions relating to their care
2.4.b. respecting their choices
3. Domain 3 Professional expertise
3.0. D3 Professional expertise
3.1. formulating appropriate and effective actions and recommendations which support safe, rational and cost-effective use of medicines and other healthcare options and optimise socially accountable person-centred care by
3.1.a. applying relevant underpinning knowledge
3.1.b. using a systematic approach to access, critically evaluate and apply relevant evidence
3.1.c. applying effective critical thinking, reasoning and problem-solving strategies to conceptualise problems, formulate a range of potential solutions, and support decision-making
3.1.d. making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
3.10. facilitating patient self-management of health through education, intervention, monitoring and health promotion services in order to optimise patient health outcomes and wellbeing, and reduce the risk of complications
3.12. consistently making accurate arithmetic calculations relating to health care
3.17. providing appropriate tailored counselling, information and education to enable safe and effective medication, disease state and lifestyle management
3.18. assessing ambulatory conditions and recommending appropriate management approaches, including pharmacological, non-pharmacological and referral options where appropriate
3.19. demonstrating the delivery of measures designed to enhance adherence with dosage regimens and support safe and effective administration of medications
3.3. prescribing medications in accordance with current jurisdiction-specific legislation, scope of practice and PharmBA Guidelines
3.5. demonstrating the delivery of person-centred care including
3.5.a. respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.b. maintaining privacy and confidentiality in interactions with patients, carers and other persons
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.5.e. ensuring that patients, carers and other persons are provided with sufficient information and advice to enable them to consider options and give informed consent where appropriate
3.5.f. ensuring that informed consent is obtained, respected and appropriately recorded when appropriate
3.6. obtaining relevant health, medical and medication information from patients, carers and other clients
3.7. assessing current health, medical and medication histories and profiles of patients
3.8. formulating health, medical and medication management plans in collaboration with patients, carers and other health team members
3.9. recommending appropriate monitoring of the outcomes of health, medical and medication management plans and recommending adjustments to them where appropriate in collaboration with patients, carers and other health team members
LO6
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1. Domain 1 Professionalism in practice
1.6. demonstrating a proactive and reflective approach to developing their own professional competence and expertise
1.8. accepting personal responsibility and accountability for decisions and actions in simulated and/or work-integrated learning environments
1.9. upholding and maintaining the reputation and value of the profession
2. Domain 2 Communication and collaboration
2.0. D2 Communication and collaboration
2.1. communicating appropriately and effectively with a socially and culturally diverse range of people in a manner which inspires confidence and trust by
2.1.a. demonstrating appropriately tailored verbal, written and non-verbal communication
2.1.b. engaging with all persons in a respectful, culturally appropriate, compassionate, responsive and empathetic manner
2.1.c. demonstrating awareness of and sensitivity to Aboriginal and Torres Strait Islander and/or Māori history, communication styles and community protocols
2.1.d. demonstrating appropriate communication and interpersonal behaviours
2.2. documenting, communicating and recording relevant information, findings, decisions, recommendations and other information accurately and concisely, taking due account of privacy and confidentiality
2.3. contributing to the interprofessional collaborative health care team in order to optimise patient outcomes by
2.3.a. demonstrating an understanding and appreciation of the roles of pharmacists and other members of the interprofessional collaborative care team
2.3.b. creating and maintaining effective intra- and interprofessional relationships, and working in partnership to achieve negotiated, agreed-upon objectives
3. Domain 3 Professional expertise
3.0. D3 Professional expertise
3.14. dispensing medicines safely and accurately in accordance with current legislation, scope of practice, PharmBA Guidelines and other relevant jurisdictional requirements to optimise patient outcomes
3.3. prescribing medications in accordance with current jurisdiction-specific legislation, scope of practice and PharmBA Guidelines
3.5. demonstrating the delivery of person-centred care including
3.5.a. respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.b. maintaining privacy and confidentiality in interactions with patients, carers and other persons
3.5.c. optimising as far as is practicable the physical environment in which care takes place
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
4.11. demonstrating skills in the identification, assessment, monitoring, mitigation and management of risk
4.9. promoting quality assurance and continuous quality improvement strategies through utilising skills in collaboration, critical thinking, curiosity and creativity
LO7
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1.0. D1 Professionalism in practice
1.5.d. recognising and formulating strategies to respond appropriately to situations which fall outside their expected scope of practice or competence
2. Domain 2 Communication and collaboration
2.0. D2 Communication and collaboration
2.1. communicating appropriately and effectively with a socially and culturally diverse range of people in a manner which inspires confidence and trust by
2.1.a. demonstrating appropriately tailored verbal, written and non-verbal communication
2.1.b. engaging with all persons in a respectful, culturally appropriate, compassionate, responsive and empathetic manner
2.1.c. demonstrating awareness of and sensitivity to Aboriginal and Torres Strait Islander and/or Māori history, communication styles and community protocols
2.1.d. demonstrating appropriate communication and interpersonal behaviours
2.2. documenting, communicating and recording relevant information, findings, decisions, recommendations and other information accurately and concisely, taking due account of privacy and confidentiality
2.4. collaborating with patients, carers and other clients in shared decision-making by
2.4.a. supporting the rights of patients, carers and other clients to access relevant information and participate in decisions relating to their care
2.4.b. respecting their choices
3. Domain 3 Professional expertise
3.0. D3 Professional expertise
3.1. formulating appropriate and effective actions and recommendations which support safe, rational and cost-effective use of medicines and other healthcare options and optimise socially accountable person-centred care by
3.1.a. applying relevant underpinning knowledge
3.1.b. using a systematic approach to access, critically evaluate and apply relevant evidence
3.1.d. making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
3.10. facilitating patient self-management of health through education, intervention, monitoring and health promotion services in order to optimise patient health outcomes and wellbeing, and reduce the risk of complications
3.16. demonstrating awareness of the appropriate conditions for secure and safe storage and distribution of medications to ensure stability and efficacy
3.17. providing appropriate tailored counselling, information and education to enable safe and effective medication, disease state and lifestyle management
3.18. assessing ambulatory conditions and recommending appropriate management approaches, including pharmacological, non-pharmacological and referral options where appropriate
3.19. demonstrating the delivery of measures designed to enhance adherence with dosage regimens and support safe and effective administration of medications
3.2. making and prioritising recommendations to manage health, medical and medication needs of patients, including both pharmacological and nonpharmacological strategies, based on the Quality Use of Medicines Framework and the best available evidence
3.3. prescribing medications in accordance with current jurisdiction-specific legislation, scope of practice and PharmBA Guidelines
3.5. demonstrating the delivery of person-centred care including
3.5.a. respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.b. maintaining privacy and confidentiality in interactions with patients, carers and other persons
3.5.c. optimising as far as is practicable the physical environment in which care takes place
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.5.e. ensuring that patients, carers and other persons are provided with sufficient information and advice to enable them to consider options and give informed consent where appropriate
3.5.f. ensuring that informed consent is obtained, respected and appropriately recorded when appropriate
3.6. obtaining relevant health, medical and medication information from patients, carers and other clients
3.7. assessing current health, medical and medication histories and profiles of patients
3.8. formulating health, medical and medication management plans in collaboration with patients, carers and other health team members
3.9. recommending appropriate monitoring of the outcomes of health, medical and medication management plans and recommending adjustments to them where appropriate in collaboration with patients, carers and other health team members
LO8
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1. Domain 1 Professionalism in practice
1.0. D1 Professionalism in practice
1.1. promoting both the best interests and safety of patients and the public
1.4. practising legally by
1.5. practising ethically and with integrity by
2.0. D2 Communication and collaboration
2.1. communicating appropriately and effectively with a socially and culturally diverse range of people in a manner which inspires confidence and trust by
2.1.a. demonstrating appropriately tailored verbal, written and non-verbal communication
2.1.b. engaging with all persons in a respectful, culturally appropriate, compassionate, responsive and empathetic manner
2.1.c. demonstrating awareness of and sensitivity to Aboriginal and Torres Strait Islander and/or Māori history, communication styles and community protocols
2.1.d. demonstrating appropriate communication and interpersonal behaviours
2.2. documenting, communicating and recording relevant information, findings, decisions, recommendations and other information accurately and concisely, taking due account of privacy and confidentiality
2.3. contributing to the interprofessional collaborative health care team in order to optimise patient outcomes by
2.3.a. demonstrating an understanding and appreciation of the roles of pharmacists and other members of the interprofessional collaborative care team
2.3.b. creating and maintaining effective intra- and interprofessional relationships, and working in partnership to achieve negotiated, agreed-upon objectives
2.3.c. demonstrating appropriate teamwork behaviours
2.3.d. demonstrating appropriate communication at transition points in patient care to reduce risks to patients and ensure safe and effective continuity of patient care
2.4. collaborating with patients, carers and other clients in shared decision-making by
2.4.a. supporting the rights of patients, carers and other clients to access relevant information and participate in decisions relating to their care
2.4.b. respecting their choices
3. Domain 3 Professional expertise
3.0. D3 Professional expertise
3.1. formulating appropriate and effective actions and recommendations which support safe, rational and cost-effective use of medicines and other healthcare options and optimise socially accountable person-centred care by
3.1.a. applying relevant underpinning knowledge
3.1.b. using a systematic approach to access, critically evaluate and apply relevant evidence
3.1.c. applying effective critical thinking, reasoning and problem-solving strategies to conceptualise problems, formulate a range of potential solutions, and support decision-making
3.1.d. making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
3.10. facilitating patient self-management of health through education, intervention, monitoring and health promotion services in order to optimise patient health outcomes and wellbeing, and reduce the risk of complications
3.11. responding to the needs of individuals and communities by advocating with and for them to optimise health and societal outcomes
3.12. consistently making accurate arithmetic calculations relating to health care
3.14. dispensing medicines safely and accurately in accordance with current legislation, scope of practice, PharmBA Guidelines and other relevant jurisdictional requirements to optimise patient outcomes
3.16. demonstrating awareness of the appropriate conditions for secure and safe storage and distribution of medications to ensure stability and efficacy
3.17. providing appropriate tailored counselling, information and education to enable safe and effective medication, disease state and lifestyle management
3.18. assessing ambulatory conditions and recommending appropriate management approaches, including pharmacological, non-pharmacological and referral options where appropriate
3.19. demonstrating the delivery of measures designed to enhance adherence with dosage regimens and support safe and effective administration of medications
3.2. making and prioritising recommendations to manage health, medical and medication needs of patients, including both pharmacological and nonpharmacological strategies, based on the Quality Use of Medicines Framework and the best available evidence
3.20. providing evidence-based screening, assessment, prevention and referral services to detect and manage potential risk of adverse medical conditions and outcomes
3.21. demonstrating the delivery of harm minimisation approaches and strategies to reduce harm to patients and the community from misuse of legal and illegal drugs
3.22. endorsing and participating in health promotion activities, health services and public health initiatives intended to maintain and improve health
3.3. prescribing medications in accordance with current jurisdiction-specific legislation, scope of practice and PharmBA Guidelines
3.4. carrying out systematic medication reviews, informed by the Quality Use of Medicines Framework, in order to identify and resolve potential medication-related issues and optimise the impact of medications on health outcomes in collaboration with patients, carers and other members of the health care team
3.5. demonstrating the delivery of person-centred care including
3.5.a. respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.b. maintaining privacy and confidentiality in interactions with patients, carers and other persons
3.5.c. optimising as far as is practicable the physical environment in which care takes place
3.5.d. ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.5.e. ensuring that patients, carers and other persons are provided with sufficient information and advice to enable them to consider options and give informed consent where appropriate
3.5.f. ensuring that informed consent is obtained, respected and appropriately recorded when appropriate
3.6. obtaining relevant health, medical and medication information from patients, carers and other clients
3.7. assessing current health, medical and medication histories and profiles of patients
3.8. formulating health, medical and medication management plans in collaboration with patients, carers and other health team members
3.9. recommending appropriate monitoring of the outcomes of health, medical and medication management plans and recommending adjustments to them where appropriate in collaboration with patients, carers and other health team members
4.10. demonstrating awareness of, and complying with appropriate policies, processes and protocols
4.11. demonstrating skills in the identification, assessment, monitoring, mitigation and management of risk
LO9
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program - APC
1. Domain 1 Professionalism in practice
1.0. D1 Professionalism in practice
2. Domain 2 Communication and collaboration
2.1.a. demonstrating appropriately tailored verbal, written and non-verbal communication
2.2. documenting, communicating and recording relevant information, findings, decisions, recommendations and other information accurately and concisely, taking due account of privacy and confidentiality
3.1. formulating appropriate and effective actions and recommendations which support safe, rational and cost-effective use of medicines and other healthcare options and optimise socially accountable person-centred care by
3.4. carrying out systematic medication reviews, informed by the Quality Use of Medicines Framework, in order to identify and resolve potential medication-related issues and optimise the impact of medications on health outcomes in collaboration with patients, carers and other members of the health care team
3.9. recommending appropriate monitoring of the outcomes of health, medical and medication management plans and recommending adjustments to them where appropriate in collaboration with patients, carers and other health team members
Performance Outcomes Framework - Australian Pharmacy Council - On successful completion of an approved pharmacy degree program -
Competency code Taught, Practiced or Assessed Competency standard
1.5.c A demonstrating awareness of relevant professional codes, guidelines and standards and their content
2.0 A D2 Communication and collaboration
2.1.a A demonstrating appropriately tailored verbal, written and non-verbal communication
2.1.b A engaging with all persons in a respectful, culturally appropriate, compassionate, responsive and empathetic manner
2.1.d A demonstrating appropriate communication and interpersonal behaviours
2.2 A documenting, communicating and recording relevant information, findings, decisions, recommendations and other information accurately and concisely, taking due account of privacy and confidentiality
2.3.d A demonstrating appropriate communication at transition points in patient care to reduce risks to patients and ensure safe and effective continuity of patient care
2.4.b A respecting their choices
3.0 A D3 Professional expertise
3.1.a A applying relevant underpinning knowledge
3.1.b A using a systematic approach to access, critically evaluate and apply relevant evidence
3.1.c A applying effective critical thinking, reasoning and problem-solving strategies to conceptualise problems, formulate a range of potential solutions, and support decision-making
3.1.d A making decisions which are tailored to the person’s individual circumstances, and reflect a balanced consideration of both the potential benefits and potential harms
3.10 A facilitating patient self-management of health through education, intervention, monitoring and health promotion services in order to optimise patient health outcomes and wellbeing, and reduce the risk of complications
3.14 A dispensing medicines safely and accurately in accordance with current legislation, scope of practice, PharmBA Guidelines and other relevant jurisdictional requirements to optimise patient outcomes
3.17 A providing appropriate tailored counselling, information and education to enable safe and effective medication, disease state and lifestyle management
3.18 A assessing ambulatory conditions and recommending appropriate management approaches, including pharmacological, non-pharmacological and referral options where appropriate
3.19 A demonstrating the delivery of measures designed to enhance adherence with dosage regimens and support safe and effective administration of medications
3.2 A making and prioritising recommendations to manage health, medical and medication needs of patients, including both pharmacological and nonpharmacological strategies, based on the Quality Use of Medicines Framework and the best available evidence
3.3 A prescribing medications in accordance with current jurisdiction-specific legislation, scope of practice and PharmBA Guidelines
3.5.a A respecting the personal characteristics, rights, preferences, values, beliefs, needs and diversity of patients, carers and other persons
3.5.d A ensuring that the best interests of patients, carers and other persons are foremost in the provision of care
3.5.e A ensuring that patients, carers and other persons are provided with sufficient information and advice to enable them to consider options and give informed consent where appropriate
3.7 A assessing current health, medical and medication histories and profiles of patients
3.8 A formulating health, medical and medication management plans in collaboration with patients, carers and other health team members
3.9 A recommending appropriate monitoring of the outcomes of health, medical and medication management plans and recommending adjustments to them where appropriate in collaboration with patients, carers and other health team members

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