Outline

Overview

Building on the foundations delivered in the core MBA unit Leadership Practice and Development, you will learn best-practice techniques in human performance optimization and talent management, through hands-on and problem-based learning. This unit will deliver a solid understanding of how to improve your skills in individual and team coaching, mentoring, performance metrics and performance feedback and development. The topics covered include the nature of the coaching conversation; ethical use of coaching; how to set coaching goals that align with both organisational and individual needs; how to structure effective coaching conversations, as well as the core coaching micro-skills needed to facilitate employee engagement and performance enhancement. You will also develop an understanding of concepts and practices associated with managing individual and team performance, including performance-linked values, perceptions and affects, performance metrics, goal-setting, behavioural assessment, performance evaluation, review meetings, effective provision of negative feedback, and individual-level performance planning and development. You will be assessed through the preparation of a reflective case study of 'real-life' performance coaching sessions in your workplace, and an audit report on the current performance management system in that workplace.

Unit details and rules

Unit code	SMBA6111
Academic unit	Management Education
Credit points	6
Prohibitions ?	None
Prerequisites ?	None
Corequisites ?	SMBA6001
Assumed knowledge ?	None
Available to study abroad and exchange students	No

Teaching staff

Coordinator	Glenn Ball, glenn.ball@sydney.edu.au

Type	Description	Weight	Due	Length
Assignment	Performance management report Written report	30%	Week 05 Due date: 25 Feb 2024 at 23:59 Closing date: 03 Mar 2024	3000 words
Outcomes assessed:
Presentation	Presentation In class presentation	20%	Week 07 Due date: 10 Mar 2024 at 09:00 Closing date: 10 Mar 2024	10 minutes
Outcomes assessed:
Assignment	Coaching reflections Written task	50%	Week 08 Due date: 17 Mar 2024 at 23:59 Closing date: 24 Mar 2024	3000 words
Outcomes assessed:

Assessment summary

Performance management report: This report outlines a recommended coaching and performance management program for the scenario given on Canvas.
Presentation: This assessment item involves an in-class presentation, on Day 6 (last class), on the status of the coaching experience prior to the completion of the coaching session report.
Coaching Reflections: The main assignment for this unit requires you to identify a manager (or staff member) as a coachee, conduct at least 4 coaching sessions between Day 2 of class and 1 week after Day 6 (last class), and to write a reflective case study report. The final report should cover both the coaching sessions and also discuss your personal learning through the process. Ideally, the coachee can be one of your staff or a staff member from another area/organisation. Coaching sessions should be conducted between Day 2 and a week before the assignment is due. Sessions should be face-to-face and you should record your sessions on your phone.

Detailed information for each assessment can be found on Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy 2014 (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name	Mark range	Description
High distinction	85 - 100	Awarded when you demonstrate the learning outcomes for the unit at an exceptional standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Distinction	75 - 84	Awarded when you demonstrate the learning outcomes for the unit at a very high standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Credit	65 - 74	Awarded when you demonstrate the learning outcomes for the unit at a good standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Pass	50 - 64	Awarded when you demonstrate the learning outcomes for the unit at an acceptable standard, as defined by grade descriptors or exemplars outlined by your faculty or school.
Fail	0 - 49	When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see sydney.edu.au/students/guide-to-grades.

For more information see guide to grades.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

Deduction of 5% of the maximum mark for each calendar day after the due date.
After ten calendar days late, a mark of zero will be awarded.

This unit has an exception to the standard University policy or supplementary information has been provided by the unit coordinator. This information is displayed below:

According to University and Business School policies.

Academic integrity

The Current Student website provides information on academic integrity and the resources available to all students. The University expects students and staff to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.

We use similarity detection software to detect potential instances of plagiarism or other forms of academic integrity breach. If such matches indicate evidence of plagiarism or other forms of academic integrity breaches, your teacher is required to report your work for further investigation.

You may only use artificial intelligence and writing assistance tools in assessment tasks if you are permitted to by your unit coordinator, and if you do use them, you must also acknowledge this in your work, either in a footnote or an acknowledgement section.

Studiosity is permitted for postgraduate units unless otherwise indicated by the unit coordinator. The use of this service must be acknowledged in your submission.

Learning support

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

Support for students

The Support for Students Policy 2023 reflects the University’s commitment to supporting students in their academic journey and making the University safe for students. It is important that you read and understand this policy so that you are familiar with the range of support services available to you and understand how to engage with them.

The University uses email as its primary source of communication with students who need support under the Support for Students Policy 2023. Make sure you check your University email regularly and respond to any communications received from the University.

Learning resources and detailed information about weekly assessment and learning activities can be accessed via Canvas. It is essential that you visit your unit of study Canvas site to ensure you are up to date with all of your tasks.

If you are having difficulties completing your studies, or are feeling unsure about your progress, we are here to help. You can access the support services offered by the University at any time:

Support and Services (including health and wellbeing services, financial support and learning support)
Course planning and administration
Meet with an Academic Adviser

Weekly schedule

WK	Topic	Learning activity
Week 01	1. How to coach; 2. What is coaching?; 3. The leader as coach; 4. Models of coaching; 5. Types of coaching; 6. Coaching roles; 7. Coaching relationships; 8. Coaching competencies; 9. Ethical coaching; 10. Phases of a coaching framework	Lecture (8 hr)
Week 01	1. How to coach - micro coaching tools; 2. Coaching conversations; 3. Seven principles of an effective coaching session; 4. Trans-theoretical model of change; 5. The house of change framework; 6. Goal setting; 7. Goal motivation; 8. Getting started with your ‘live’ coachee	Lecture (8 hr)
Week 02	1. What to coach – introduction to leadership coaching tools; 2. Using leadership frameworks in coaching; 3. Operating styles model; 4. Using strengths finders; 5. Commonly used leadership assessment tools	Lecture (8 hr)
Week 02	1. What to Coach – introduction to leadership coaching tools; 2. Coaching practice; 3. Building a coaching program; 4. Managing issues in internal coaching	Lecture (8 hr)
Week 03	1. Managing performance; 2. What is performance; 3. Performance models; 4. Understanding theories that underpin performance; 5. Time and priority management; 6. Resilience	Lecture (8 hr)
Week 04	Coaching experience presentations unit wrap-up	Lecture (8 hr)

Attendance and class requirements

Lecture recordings: Please note that MBA classes held at the CBD campus are not systematically recorded and 100% class attendance is expected for each unit of the MBA Program. If there are any extenuating circumstances as to why you are not able to attend a particular class, please contact the unit coordinator as soon as possible. A course requirement is 80% class attendance, and those who drop below this level may not pass the Unit.

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Learning outcomes

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

Outcomes
Graduate qualities

At the completion of this unit, you should be able to:

LO1. understand and apply knowledge of key theories, concepts, principles and practices in organisational coaching and employee performance management in a variety of organisational contexts
LO2. develop and apply the core skills and competencies required for effective organisational coaching and performance conversations, feedback and development
LO3. identify and analyse performance related problems at individual, team and organisational level in different organisational contexts and recommend and apply appropriate coaching and/or performance management solutions
LO4. appreciate and act on the ethical, legal, and stakeholder well being dimensions of coaching practice and performance management in a variety of organisational contexts.

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1	Depth of disciplinary expertise Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.
GQ2	Critical thinking and problem solving Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.
GQ3	Oral and written communication Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.
GQ4	Information and digital literacy Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.
GQ5	Inventiveness Generating novel ideas and solutions.
GQ6	Cultural competence Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.
GQ7	Interdisciplinary effectiveness Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.
GQ8	Integrated professional, ethical, and personal identity An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.
GQ9	Influence Engaging others in a process, idea or vision.

Outcome map

Learning outcomes	Graduate qualities
Learning outcomes

Responding to student feedback

This section outlines changes made to this unit following staff and student reviews.

No changes have been made since this unit was last offered

Additional information

Business School Policies

Disclaimer

The University reserves the right to amend units of study or no longer offer certain units, including where there are low enrolment numbers.

To help you understand common terms that we use at the University, we offer an online glossary.

Current students

Overview

Overview

Unit details and rules

Teaching staff

Assessment

Assessment

Assessment summary

Assessment criteria

Late submission

Academic integrity

Learning support

Learning support

Simple extensions

Special consideration

Using AI responsibly

Support for students

Weekly schedule

Weekly schedule

Attendance and class requirements

Study commitment

Learning outcomes

Learning outcomes

Graduate qualities

Outcome map

Responding to student feedback

Responding to student feedback

Additional information

Additional information

Disclaimer

On this page

Useful links

Media

Student links

About us

Connect

Current students

SMBA6111: Coaching and Performance Management

MBA Session 1, 2024 [Block mode] - Castlereagh St, Sydney

Overview

Overview

Unit details and rules

Teaching staff

Assessment

Assessment

Assessment summary

Assessment criteria

Late submission

Academic integrity

Learning support

Learning support

Simple extensions

Special consideration

Using AI responsibly

Support for students

Weekly schedule

Weekly schedule

Attendance and class requirements

Study commitment

Learning outcomes

Learning outcomes

Graduate qualities

Outcome map

Responding to student feedback

Responding to student feedback

Additional information

Additional information

Disclaimer

On this page

Useful links

Media

Student links

About us

Connect