If you, or someone you know, is suffering because of gambling, we’re here to help. We have clinics in Central Sydney, Blue Mountains and Western Sydney, and South Western Sydney. We offer face-to-face, online, and over-the-phone therapy for difficulties related to gambling, and provide support for close friends and relatives of problem gamblers.
Due to the COVID-19 outbreak, all GAMBLEAWARE clinics have moved to primarily offer our service through telehealth appointments. We have conducted survey work since the beginning of the outbreak, and find that most clients are equally satisfied with our telehealth offerings as they were with our previous face-to-face treatment. We do have a limited number of face-to-face appointments available for those who may have difficulty accessing telehealth appointments. Where video sessions are not suitable phone may be available in some circumstances.
Should you have any concerns about these options please feel free to call our intake officer on 18OO 482 482 to discuss.
All GAMBLEAWARE clinics offer free and confidential service for gamblers and their family members. Call us on 1800 482 482 to book in. Our clinics are in discreet and easily accessible locations, and we now offer online and phone sessions for those who require it.
Suite 2, Lower Ground Floor
55 Philip Street
Parramatta NSW 2150
Outreach is also availible in:
Suite 4 & 5, Level 2, 208 Queen Street
Our treatment approach:
We have a terrific team of qualified psychologists who have chosen to work in the field of problem gambling. Over the past 20 years we've helped more than 5000 people from all walks of life, with varying degrees of gambling difficulties, get their lives back on track. We follow the progress of our clients for up to two years after they finish treatment, so we know our program is effective.
We offer hour-long sessions on a weekly basis, usually over a two-to-three-month period, depending on your needs.
In these sessions we will explore:
Our approach is effective for the majority of our clients, even for those people who have been gambling for decades.
Call us now on 1800 482 482 for no cost and we can provide confidential gambling treatment with a specialist psychologist. No referral is necessary, but you do need to make an appointment.
We also offer counselling to partners and family members. We aim to help you support your loved one as they face their gambling difficulties, as well as guide you on how to look after yourself through this difficult process.
We have a profound respect for the dignity and privacy of our clients. We are also committed to developing culturally appropriate counselling responses to enhance the health and wellbeing of Aboriginal and Torres Strait Islander people, and people from all cultures and backgrounds.
At the Gambling Treatment and Research Clinic (GTRC), we are aware that gambling affects Indigenous Peoples and their communities at higher rates than individuals from other cultural backgrounds. That's why we are committed to developing culturally sensitive counselling practices of the highest standards, to enhance the health and wellbeing of Aboriginal and Torres Strait Islander people.
Cultural awareness training
In order to provide culturally sensitive and aware counselling, our psychologists undergo training to ensure that our staff have an understanding and appreciation of the diversity of Aboriginal and Torres Strait Islander culture. Most recently, our staff have undergone training with Paul Sinclair of Mirri Mirri, an Aboriginal owned company specialising in raising awareness and understanding of Indigenous cultures.
If you would prefer to speak to an Aboriginal-Specific Counsellor over the phone for free anytime, you can call 1800 752 948. If you would like to speak to an Aboriginal Gambling Counsellor you can call Ashley Gordon on 0409 245 597.
The Gambling Treatment and Research Clinic is proud to be building partnerships with Ngallu Wal Aboriginal Child and Family Centre, The Shed, at Emerton, and the Tharawal Aboriginal Corporation at Campbelltown which supports members of the Aboriginal Community in the Mount Druitt region, greater Western Sydney and South Western Sydney regions . The clinic is in the process of building relationships with correctional services to target problem gambling therapeutic interventions in correctional facilities, transitional centres and community justice settings, where both Aboriginal people and problem gambling are significantly overrepresented.
GTRC psychologist Kerrie MacAlister and social worker Nicole Allwood run outreach programs year-round to promote gambling treatment as well as other more holistic psychological services, which adopt a Dadirri mindfulness practice developed by Miriam-Rose Ungunmerr from the Northern Territory. Dadirri represents "Inner deep listening and quiet still awareness". Kerrie and Nicole also offer treatment for individuals with problem gambling and related issues, as well as their family members. We are proud to be working with these important organisations.
Call us on 1800 482 482 and we can provide confidential, free, gambling treatment with a specialist psychologist. No referral is necessary, but you do need to make an appointment.
Dr. Fadi Anjoul BSc, MPsych, PhD
Kirsten Shannon BA (Psych) (Hons), MA (Psych), MPsych (Clin), PhD candidate.
Nicole Allwood MCouns
Janine Bleakley BA (Psych)
Fiona Lieu BPsych (Hons), MClinPsych
James Croft GradDip (Psych), BSci (Psych)(Hons1), MPsych (Clin), AMACPA
Kerrie Macalister B.Psych (Hons), M.Prof.Psych
Sarah Rees BSSc, GradDip (Psych), PGradDip (Psych), MPsych (Prof)
Sophia Tran BPsy (Honours), MPsy (Clinical)
Michael Zhang BSc, MSc, MEd