Agents
Your role and responsibilities
Our authorised education agents provide services to international students in Australia and overseas. They provide ethical advice to prospective students about our English programs and assist with important study decisions.
CET agents are appointed by the University's student recruitment team. As an authorised agent of the University of Sydney Centre for English Teaching (CET), it is important that you know your responsibilities and hold a current formal agreement with us.
As our representatives, CET expects the same professionalism to be upheld by agents when engaging with prospective students.
The agent portal is an online registration system for agents assisting students with their applications.
Appointed agents need to obtain an Agent ID from the Business Development and Partnerships team at cet.international@sydney.edu.au.
This will enable you to access our agent portal and add members from your agency.
Once you have obtained an Agent ID, please either enrol your students using the agent portal or have them apply directly using the application form.
You can address any application questions to the Enrolments team at cet.enrolments@sydney.edu.au.
CET will assess the application. If your student is not eligible for the course you have selected we will make a recommendation for another English course. Your student will receive a confirmation email of the application.
An offer will be made. You can check the status of your student's application at any time by logging into the agent portal.
Complete the change of agent authorisation form (pdf, 100KB) to confirm student appointment to your agency.
Orientation is held on the first day of the course. Upon registration your student will be advised of the orientation events program.
Payment of tuition fees can be made online.
CET is required to comply with the ESOS Act 2000 National Code 2018 Standards. Details about the ESOS Act are available on the Australian Government ESOS Framework page.
This requires us to take immediate corrective and preventative action upon the becoming aware of an education agent being negligent, careless or incompetent or being engaged in false, misleading or unethical advertising and recruitment practices, including practices that could harm the integrity of Australian education and training.
As an authorised agent, you need to be familiar with your responsibilities in relation to counselling or advising prospective students.
Under Australian Government legislation, it is necessary that all agent representatives hold a current formal agreement in order to recruit prospective students for CET.
Current authorised agents will be ranked according to their performance and will receive either a one or three-year agreement dependent upon ranking. Performance will be based on the following:
Once your agreement has expired, CET will send a new agreement via email which agents need to sign and return. Once this has been received a certificate of representation will be sent to you. If we do not receive the agreement, we will assume you no longer wish to represent CET.
All CET agents are asked to complete our agent training module. The password is provided to you during your induction. If you need assistance, please contact us at cet.international@sydney.edu.au.
CET only pays commission once the student has commenced their program. In order to claim commission, agents must send through an invoice to our Finance Team at cet.finance@sydney.edu.au.
A sample invoice (pdf, 56KB) is available to view.
