Emails and Wi-Fi

Email

Your University student email account is provided to you when you enrol. You need to check your University email address regularly as this is where the University sends all official correspondence and how we will contact you if we need to get in touch.

We recommend that you check your emails at least once a day.

Email format and password

Your email address uses the format of UniKey@uni.sydney.edu.au (for example abcd1234@uni.sydney.edu.au).
Use your UniKey password to log in to your email.

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<p>If you've forgotten your password or want to reset it, check our <a href="/content/students/it-support/log-in-to-university-systems.html">information about logging in to University systems</a>.</p>

Forgotten your password?

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Accessing your email

You can access your email through Microsoft Outlook or Office365 in a web browser or through the Student Portal. More information and guides can be found on the Office support site.

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Set up email for your device

Connect to the wireless network on campus

You can access our wireless network ‘UniSydney’ on any wireless-enabled device when you're on campus. Use your UniKey and password to connect.

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Contact us

Phone

Call the ICT Service Desk at 1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (Option 4 for ICT). Available 7am to 9pm, Monday to Friday and 9am to 5pm, Saturday, with limited out-of-hours support.

Online

You can also submit an online enquiry or email ict.support@sydney.edu.au.

In-person

Visit one of our staffed Learning Hubs or seek support at the Fisher Library, Level 3 Service Hub, available from 9am to 5pm, Monday to Friday.

Current students