Print, scan and copy

Find a device on campus

Printing, scanning and photocopying devices are available in our libraries, learning hubs and computer access labs.

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Printing

You can print using the University’s ‘Follow-Me’ printing service, either by using the computers we provide on campus or your own personal device. Follow-Me printers are available in all libraries and Learning Hubs across the main campus.

Before attempting to print, make sure you have enough funds in your SydPay account.

Printing from computers on campus

Send your print job to the ‘Follow-me-grayscale’ (default) or ‘Follow-me-colour’ printers.
Go to any Follow Me printer and tap your student card on the reader, where the red & white sticker is (tap on/off). If you don’t have your student card with you, you can still release your print jobs by entering your UniKey username and password at the printer’s touchscreen.
Select your print job and press print, or select ‘Print all’ to print all of your documents. You will only be charged once the print job has been released.
Collect your print job. Don’t forget to tap off before you walk away to ensure no one else can access your account after you’ve finished.

Your print job will stay on the print server for six hours before being deleted.

Printing from your own device

When you print from your own device, make sure that you provide your UniKey when prompted otherwise you will be unable to print.

Make sure your device is connected to the UniSydney wireless network.
Navigate to 'System Settings' then 'Printers and Scanners'.
Click the '+' icon under the ‘Printers List’. The Add dialog is displayed. This dialog displays a list of all of the discovered printers on the network.
Select the ‘follow-me-mobile-grayscale’ printer.
Check that ‘Use’ is set to ‘Secure AirPrint’. If Secure AirPrint is not displayed:
- Close the Add dialog.
- Disconnect from the network.
- Reconnect to the network.
- Try again. If you still cannot see Secure AirPrint, contact our Service Desk or visit an ICT Student Computing counter.
Select 'Add'.
Repeat steps 3 to 5 to add the colour printer ‘follow-me-mobile-colour’.
Print your document. When prompted enter your UniKey and password.
Repeat for any other required printers.

If you are not sure how to print from your application, take a look at Print from your Mac.

On iPhones and iPads, Mobility Print just works like AirPrint. You will be prompted to enter your UniKey username and password. Make sure your device is connected to the UniSydney wireless network.

Download and run Mobility Print Printer Setup (pc-mobility-print-printer-setup.exe).
On the License Agreement screen, select 'Next'.
Make sure your device is connected to the UniSydney wireless network.
Select the ‘follow-me-mobile-grayscale’ or ‘follow-me-mobile-colour’ printer, then 'Next'. Enter your UniKey username and password, then select 'Next'.
Select 'Finish'.
Print your document.
To add more printers, run the downloaded Windows Printer Setup again.

Install the Mobility Print app from the Google Play Store.
Make sure your device is connected to the UniSydney wireless network.
Launch the app.
Select Android settings.
Select Mobility Print.
Tap the enable toggle.
Exit out of Settings.
Print your document. When prompted, enter your Unikey username and password.

The way you print is different depending on the app you want to print from. For more information, see the documentation for the app. When you select a printer, make sure you select a Mobility Print printer as identified by the PaperCut icon

If you select the 'Remember me' checkbox, your phone will remember your login details for that printer for one week.

Printing costs

Printing cost per sheet depends on the size and type.

	Black and white	Colour
A4 Single-sided	10c	40c
A4 Double-sided	20c	80c
A3 Single-sided	20c	80c
A3 Double-sided	40c	$1.60

Issues with printing

If you have any problems printing, you should talk to the ICT Learning Hub or library staff who will help you resolve the issue.

If there is a technical issue with the printer, they may be able reprint your job for you.

If you need to obtain a refund due to a printing error, you will need to contact ICT via the University Service Desk.

Scanning

Scanning is free from the print, scan and copy devices at our libraries, Learning Hubs and computer access labs.

Log into the printer using your digital or physical student card, or by entering your UniKey username and password.
Select the ‘Use Copier Function’ option, then ‘Scan & Send’.
Adjust the quality of your scan using the options presented.
Select ‘Start’ to scan your document. Your scan will be automatically emailed to you.

Photocopying

Photocopying costs are the same as printing costs.

Log into the printer using your digital or physical student card.
Select the ‘Use Copier Function’ option, then ‘Quick Copy’.
Adjust the appearance of your copied document (e.g. colour or black & white) using the options presented. Once you are satisfied, select ‘Start’ to begin copying your document.

Contact us

Phone

Call the ICT Service Desk at 1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (Option 4 for ICT). Available 7am to 9pm, Monday to Friday and 9am to 5pm, Saturday, with limited out-of-hours support.

Online

You can also submit an online enquiry or email ict.support@sydney.edu.au.

In-person

Visit one of our staffed Learning Hubs or seek support at the Fisher Library, Level 3 Service Hub, available from 9am to 5pm, Monday to Friday.

Current students