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Student Services Hubs

Help starts here

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The Student Services Hubs offer a range of in-person services to support your journey at the University of Sydney. Bringing together experts to help you navigate each stage of your enrolment and connect with peers to enhance your community.   

New and continuing students are welcome to walk into our hubs or book appointments between February 16 – March 31, 2026.

General student enquiries

The Student Centre is your first point of contact for student lifecycle information such as enrolment, timetables, applying for a new course, exams, graduations and more.  

Visit us: 

  • Fisher Library, Belinda Hutchinson Building or Susan Wakil Health Building
    9 am - 5 pm, Monday - Friday 
  • The Conservatorium of Music
    9 am - 5 pm, Monday and Tuesday 
  • Westmead Hospital
    9 am - 5 pm
    Monday and Tuesday (February 16 and 17)
    Monday, Wednesday and Thursday (February 23-26)
    Wednesday and Thursday (March 4-26).
Book appointment with Student Centre

Student Success Advising

If you need help making informed decisions about your course such as understanding the options you have for unit selection, course transfers, majors and minors, course planning (including planning for study abroad), or where to seek further help to improve your academic performance, we have advisers who can support you. 

Visit us:

  • Fisher Library, Belinda Hutchinson Building or Susan Wakil Health Building
    9 am - 5 pm, Monday – Friday 
  • The Conservatorium of Music
    9 am - 1 pm, Monday and Tuesday 
  • Westmead Hospital
    9 am - 1 pm
    Monday and Tuesday (February 16 and 17)
    Monday, Wednesday and Thursday (February 23-26)
    Wednesday and Thursday (March 4-26).
Book appointment with Student Success Advising

Support from fellow students

Our Peer Support Advisors (PSA) are current University of Sydney students studying a range of different degrees, from a variety of cultural and linguistic backgrounds. PSAs can provide support to build your community and navigate university life.  

Visit us:

  • Fisher Library and Belinda Hutchinson Building 
    10.30 am - 4 pm, Monday – Friday
  • Susan Wakil Health Building 
    11 am - 3 pm, Monday – Friday

          

 

 

Connect with a Peer Support Advisor

Help with your technology (ICT)

For any IT-related queries including Wi-Fi, computer and network issues, UniKey set up and Okta FastPass, the Information, Computers and Technology (ICT) team is here to help.  

Visit us at Fisher Library or Susan Wakil Health Building
9 am - 5 pm, Monday – Friday.

Find out more about ICT support

Library support

The library offers support staff in all Library and Technology spaces to support your use of learning resources.  

Visit us:  

  • Fisher Library or Susan Wakil Health Building
    9 am - 5 pm, Monday – Friday
  • The Conservatorium of Music
    9 am - 5 pm, Monday and Tuesday.
Find out more about library support

Enrolment support

For specialised degree planning advice or changes to your enrolment such as degree progression, enrolment exception requests, course or stream transfers, or degree checks, the Enrolment Services team can ensure you’re enrolled in the right units.  

Visit us: 

  • Arts and Social Sciences or The Conservatorium of Music students
    Fisher Library
    9 am - 5 pm, Monday – Friday
  • Science, Engineering, Architecture Design and Planning, Law or Business students
    Belinda Hutchinson Building
    9 am - 5 pm, Monday – Friday 
  • Medicine and Health students
    Susan Wakil Health Building
    9 am - 5 pm, Monday – Friday. 
Book appointment with Enrolment Services

Learning Hub

The Learning Hub is dedicated to building your academic skills and literacies by supporting you in academic language and learning, as well as mathematics and statistics. 

Visit us at Fisher Library
9 am - 5 pm, Monday – Friday.  

Find out more about Learning Hub support

Contact us

If you're a current student, this is how you can get in touch with us

Title : Call us

Description : 1800 SYD UNI (1800 793 864)<br> or +61 2 8627 1444 outside Australia<br> <br> Mon to Fri, 9 am - 5 pm

Link URL: tel:+61286271444

Icon: /content/dam/icons/approved-icons/phone.svg

Title : In person

Description : Make an appointment to meet face-to-face with one of our staff

Link URL: https://sydneyuni.service-now.com/sm?id=sc_cat_item&sys_id=01b3844ddb2e9910c5453632f3961900

Icon: /content/dam/icons/approved-icons/group-people.svg

Title : Find an answer

Description : Find answers in the knowledge base

Link URL: https://sydneyuni.service-now.com/sm?id=kb_search&kb_knowledge_base=5a21f34ddb067410eab96a1505961999

Icon: /content/dam/icons/approved-icons/books-shelf-one-row.svg

Title : Online enquiries

Description : Submit or check an open enquiry

Link URL: https://www.sydney.edu.au/students/student-contacts-enquiries.html

Icon: /content/dam/icons/approved-icons/laptop-enquire.svg