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Updating your personal details and student records

How to update your personal information at the University, such as the name on your student card and your academic documents.

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Updating our systems

We're working towards sharing the updates you make to your personal information in Sydney Student with our other systems. We're also looking at which systems and emails should display your preferred or chosen name with a view to updating these other systems. This won’t happen immediately, however we recognise and affirm your right to be known by a name that's different to your legal name.

There are some instances, such as official academic documents and government forms, where the University must display your legal name. There are also some systems owned by third parties where we might not be able to use your preferred or chosen name.

If you'd like to talk to someone if you come across an instance your where preferred or chosen names should be displayed, you can reach out to diversity.inclusion@sydney.edu.au.

Contact ICT
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<p>We're aware of a problem affecting some students where legal name changes made in Sydney Student are not appearing in all our systems. We acknowledge this is frustrating and we appreciate your patience while we're working on a solution.</p> <p>After we've updated your legal name in Sydney Student, it can take up to two weeks for the change to display in other systems. If your updated name isn't displaying after this time, contact ICT in the Shared Services Centre so that we can investigate for you. Please provide us with a list of each system that hasn't been updated, so that we can fully explore the issue.</p>

If you don't see your legal name changes

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How to update your information

You can update the following personal details in Sydney Student > My details > Personal details.

Preferred or chosen name, gender and pronouns

Update these at any time. You don't need to provide supporting documents.

Legal name

You'll need to make a request in Sydney Student and upload supporting documents. Find out more about updating your personal details.

In Canvas, go to Global Navigation > Account > Settings > Edit Settings.

Pronouns

Update these at any time. You don't need to provide supporting documents.

Other personal details

To change your other details displayed in Canvas, you'll need to update them in Sydney Student. Find out more about updating your personal details.

Log in to Sydney Student > My details > Personal details.

Update your details in Sydney Student

To change your details on class lists, you'll need to update them in Sydney Student.

Letting your lecturers know

If you're comfortable doing so, consider mentioning your updated details to your lecturers, as they may print a class list at the start of semester and not be aware of your updates.

To update the following details, you need to contact ICT.

Legal name

Once your legal name has been changed in Sydney Student, your email 'displayed name' should also change so that recipients will see your current legal name when you send them an email.

Preferred or chosen name

You can contact ICT and request for your email 'displayed name' to be updated, so that recipients will see your preferred or chosen name rather than your legal name when you send them an email.

Your name displayed in RECS is the same as for other ICT systems associated with your email, so you'll need to contact ICT to have this updated.

To change the details displayed in Sydney Timetable, you'll need to update them in Sydney Student > My details > Personal details.

To change your name on Zoom, follow the instruction son the Zoom Support webpage.

Student card

If your legal name has been updated in Sydney Student, you can apply for a replacement student card by submitting our online form.

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Transcript and academic records

Updating your records

Due to government requirements, you'll first need to change your legal name (name provided on your birth certificate). Afterwards, you need to ask us to update this in Sydney Student so that your academic records can be updated.

Obtaining your documents

After updating your academic records, you can get or request a copy of the updated document.

Last updated: 03 November 2026

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Tell us if you’ve spotted a typo or something else wrong with this page. For any other enquiries please contact the Student Centre.

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