Unit outline_

MIBS6004: Managing Global Operations

Semester 1, 2026 [Normal evening] - Camperdown/Darlington, Sydney

While Global Strategy (MIBS6003) lays out the concepts and theory relevant to a firms' entry into a new market, this unit focuses on how to successfully implement and manage foreign market operations. The key question addressed is how to design business models that allow a company to adapt to unique host country conditions, and operate successfully and sustainably across a range of diverse markets. The unit draws on knowledge previously gained regarding the diversity among cultures and among various international markets (MIBS6001 and MIBS6002). It focuses on issues related to designing environment-appropriate business models and on the challenges of business model innovation in light of dynamic global change. To complement the conceptual discussions, students gain first-hand experience in launching the overseas operations of a business.

Unit details and rules

Academic unit International Business
Credit points 6
Prerequisites
? 
MIBS6001 and MIBS6002
Corequisites
? 
MIBS6003
Prohibitions
? 
None
Assumed knowledge
? 

None

Available to study abroad and exchange students

No

Teaching staff

Coordinator Noman Shaheer, noman.shaheer@sydney.edu.au
The census date for this unit availability is 31 March 2026
Type Description Weight Due Length Use of AI
Written exam Final exam
Exam/test (check CANVAS for more details)
40% Formal exam period 2 hours AI prohibited
Outcomes assessed: LO1 LO2 LO3 LO4
Written work group assignment International group project: Report
Report
20% Formal exam period
Due date: 20 Jun 2026 at 18:34

Closing date: 30 Jun 2026
5000-word report AI allowed
Outcomes assessed: LO1 LO2 LO3 LO4
Debate group assignment Case Study Debate
Debates among teams
10% Multiple weeks 1-hour debate AI allowed
Outcomes assessed: LO1 LO2 LO3 LO4
Presentation group assignment International group project - Presentation
Presentation
10% Week 12 15-min presentation AI allowed
Outcomes assessed: LO1 LO2 LO3 LO4
Contribution Participation
Class participation (Check CANVAS for more details)
20% Weekly Weekly AI allowed
Outcomes assessed: LO1 LO2 LO3 LO4
group assignment = group assignment ?

Assessment summary

Debate: 3 sessions in the course will entail a case study debate which involves preparing case analyses in groups based on the topic of the week. A debate will take place about the contents of the case in which each team will take a position and convince other teams. All students will work in different teams for each debate. Further details will be shared via Canvas.

Participation (class and case discussions): Engaging in discussions and debating the concepts are essential to learning soft concepts and developing critical thinking and communication skills. Cultures associate different connotations to eloquence and sometimes impede active participation in discussions. To formalize your right to have your voice heard, this item assesses you based on your contributions to the class discussion.

International group project (including peer evaluation): This assessment item will be performed in teams each composed of 5-7 students. Each team will critically analyze the operations of a global firm, identify key strengths and weaknesses, and provide recommendations. Further details will be available at Canvas.

Final exam: The final exam is a closed-book assessment and will test your understanding of and the ability to apply key concepts and knowledge you have learned from the unit. It is based on the material covered in this unit, including assigned readings and lecture slides. The final exam will comprise of 2 short cases and students need to provide solutions of the problems described in cases.

Further information about each assessment item will be released in Canvas.

Assessment criteria

The University awards common result grades, set out in the Coursework Policy (Schedule 1).

As a general guide, a high distinction indicates work of an exceptional standard, a distinction a very high standard, a credit a good standard, and a pass an acceptable standard.

Result name

Mark range

Description

High distinction

85 - 100

Awarded when you demonstrate the learning outcomes for the unit at an exceptional standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 

Distinction

75 - 84

Awarded when you demonstrate the learning outcomes for the unit at a very high standard, as defined by grade descriptors or exemplars outlined by your faculty or school.

Credit

65 - 74

Awarded when you demonstrate the learning outcomes for the unit at a good standard, as defined by grade descriptors or exemplars outlined by your faculty or school.

Pass

50 - 64

Awarded when you demonstrate the learning outcomes for the unit at an acceptable standard, as defined by grade descriptors or exemplars outlined by your faculty or school. 

Fail

0 - 49

When you don’t meet the learning outcomes of the unit to a satisfactory standard.

For more information see guide to grades.

Use of generative artificial intelligence (AI)

You can use generative AI tools for open assessments. Restrictions on AI use apply to secure, supervised assessments used to confirm if students have met specific learning outcomes.

Refer to the assessment table above to see if AI is allowed, for assessments in this unit and check Canvas for full instructions on assessment tasks and AI use.

If you use AI, you must always acknowledge it. Misusing AI may lead to a breach of the Academic Integrity Policy.

Visit the Current Students website for more information on AI in assessments, including details on how to acknowledge its use.

Late submission

In accordance with University policy, these penalties apply when written work is submitted after 11:59pm on the due date:

  • Deduction of 5% of the maximum mark for each calendar day after the due date.
  • After ten calendar days late, a mark of zero will be awarded.

This unit has an exception to the standard University policy or supplementary information has been provided by the unit coordinator. This information is displayed below:

In project report, Late submissions will incur a 5% deduction of the total marks per day of delay (including weekends and public holidays). No late submission is possible in other assessments given their nature. Alternate assessments can be arranged if a special consideration is approved.

Academic integrity

The University expects students to act ethically and honestly and will treat all allegations of academic integrity breaches seriously.

Our website provides information on academic integrity and the resources available to all students. This includes advice on how to avoid common breaches of academic integrity. Ensure that you have completed the Academic Honesty Education Module (AHEM) which is mandatory for all commencing coursework students

Penalties for serious breaches can significantly impact your studies and your career after graduation. It is important that you speak with your unit coordinator if you need help with completing assessments.

Visit the Current Students website for more information on AI in assessments, including details on how to acknowledge its use.

Simple extensions

If you encounter a problem submitting your work on time, you may be able to apply for an extension of five calendar days through a simple extension.  The application process will be different depending on the type of assessment and extensions cannot be granted for some assessment types like exams.

Special consideration

If exceptional circumstances mean you can’t complete an assessment, you need consideration for a longer period of time, or if you have essential commitments which impact your performance in an assessment, you may be eligible for special consideration or special arrangements.

Special consideration applications will not be affected by a simple extension application.

Using AI responsibly

Co-created with students, AI in Education includes lots of helpful examples of how students use generative AI tools to support their learning. It explains how generative AI works, the different tools available and how to use them responsibly and productively.

Support for students

The Support for Students Policy reflects the University’s commitment to supporting students in their academic journey and making the University safe for students. It is important that you read and understand this policy so that you are familiar with the range of support services available to you and understand how to engage with them.

The University uses email as its primary source of communication with students who need support under the Support for Students Policy. Make sure you check your University email regularly and respond to any communications received from the University.

Learning resources and detailed information about weekly assessment and learning activities can be accessed via Canvas. It is essential that you visit your unit of study Canvas site to ensure you are up to date with all of your tasks.

If you are having difficulties completing your studies, or are feeling unsure about your progress, we are here to help. You can access the support services offered by the University at any time:

Support and Services (including health and wellbeing services, financial support and learning support)
Course planning and administration
Meet with an Academic Adviser

WK Topic Learning activity Learning outcomes
Week 01 Introduction to Global operations- Implementing Business Models across countries Seminar (3 hr) LO1 LO2 LO3 LO4
Week 02 Business Model Innovation- Blue Ocean Strategy and New Market Creation Seminar (3 hr) LO1 LO2 LO3 LO4
Week 03 Understanding customers for effective operations Seminar (3 hr) LO1 LO2 LO3 LO4
Week 04 Value Proposition: The objective behind global operations Seminar (3 hr) LO1 LO2 LO3 LO4
Week 05 Operations to serve customers across countries Seminar (3 hr) LO1 LO2 LO3 LO4
Week 06 Building Sustainable global operations Seminar (3 hr) LO1 LO2 LO3 LO4
Week 07 Managing Global operations: Deploying right resources in right countries Seminar (3 hr) LO1 LO2 LO3 LO4
Week 08 Managing global operations: Orchestrating partner networks across countries Seminar (3 hr) LO1 LO2 LO3 LO4
Week 09 Implementing global operations: Value Chain Analysis Seminar (3 hr) LO1 LO2 LO3 LO4
Week 10 Implementing global operations: Managing Costs Seminar (3 hr) LO1 LO2 LO3 LO4
Week 11 Implementing global operations: Managing Revenues Seminar (3 hr) LO1 LO2 LO3 LO4
Week 12 People behind global operations: How MIBS graduates fit in Multinationals Seminar (3 hr) LO1 LO2 LO3 LO4
Week 13 Project presentations Seminar (3 hr) LO1 LO2 LO3 LO4

Attendance and class requirements

No lectures will be recorded

Study commitment

Typically, there is a minimum expectation of 1.5-2 hours of student effort per week per credit point for units of study offered over a full semester. For a 6 credit point unit, this equates to roughly 120-150 hours of student effort in total.

Learning outcomes are what students know, understand and are able to do on completion of a unit of study. They are aligned with the University's graduate qualities and are assessed as part of the curriculum.

At the completion of this unit, you should be able to:

  • LO1. evaluate and explain concepts, frameworks, and theories in the domain of managing global operations
  • LO2. identify, collect, classify, evaluate, and utilise useful information about the domain of managing global operations
  • LO3. analyse the complex decision-making processes related to the management of international business operations.
  • LO4. Effectively communicate, collaborate and reflect on the arguments of self and peers from diverse backgrounds

Graduate qualities

The graduate qualities are the qualities and skills that all University of Sydney graduates must demonstrate on successful completion of an award course. As a future Sydney graduate, the set of qualities have been designed to equip you for the contemporary world.

GQ1 Depth of disciplinary expertise

Deep disciplinary expertise is the ability to integrate and rigorously apply knowledge, understanding and skills of a recognised discipline defined by scholarly activity, as well as familiarity with evolving practice of the discipline.

GQ2 Critical thinking and problem solving

Critical thinking and problem solving are the questioning of ideas, evidence and assumptions in order to propose and evaluate hypotheses or alternative arguments before formulating a conclusion or a solution to an identified problem.

GQ3 Oral and written communication

Effective communication, in both oral and written form, is the clear exchange of meaning in a manner that is appropriate to audience and context.

GQ4 Information and digital literacy

Information and digital literacy is the ability to locate, interpret, evaluate, manage, adapt, integrate, create and convey information using appropriate resources, tools and strategies.

GQ5 Inventiveness

Generating novel ideas and solutions.

GQ6 Cultural competence

Cultural Competence is the ability to actively, ethically, respectfully, and successfully engage across and between cultures. In the Australian context, this includes and celebrates Aboriginal and Torres Strait Islander cultures, knowledge systems, and a mature understanding of contemporary issues.

GQ7 Interdisciplinary effectiveness

Interdisciplinary effectiveness is the integration and synthesis of multiple viewpoints and practices, working effectively across disciplinary boundaries.

GQ8 Integrated professional, ethical, and personal identity

An integrated professional, ethical and personal identity is understanding the interaction between one’s personal and professional selves in an ethical context.

GQ9 Influence

Engaging others in a process, idea or vision.

Outcome map

Learning outcomes Graduate qualities
GQ1 GQ2 GQ3 GQ4 GQ5 GQ6 GQ7 GQ8 GQ9

This section outlines changes made to this unit following staff and student reviews.

Assessments are streamlined to test students based on fewer but more rigorous and in-depth assessments. It will allow students to focus on few key tasks instead of spreading their attention too thin across several assessments.

Disclaimer

Important: the University of Sydney regularly reviews units of study and reserves the right to change the units of study available annually. To stay up to date on available study options, including unit of study details and availability, refer to the relevant handbook.

To help you understand common terms that we use at the University, we offer an online glossary.