Accessibility

There are two designated accessible parking spaces and a drop-off bay available at the entrance of the museum. Further designated accessible parking spaces can be found at the entrance of Fisher Library. 

Parking on University grounds is free to all patrons displaying a current Mobility Parking Scheme card, previously known as a Disabled Parking Permit.

More information about parking on University of Sydney campus is available here.

By bus

Several bus stops along Parramatta Road and City Road can be used to visit the University.

The nearest bus stop to the museum is on Parramatta Road. Catch routes 412, 413, 436, 438, 439, 440, 461, 480, 483 or Metrobus M10 and alight at the Footbridge stop.

For stops on City Road, close to Seymour Centre, catch routes 422, 423, 426, 428, 430, 370 and 352.

To view all bus stops, please see our campus map and select "State Transit bus stops" under Amenities.

By train

It's a roughly 20-minute walk through Darlington to get to the Chau Chak Wing Museum from Redfern Station. Central Station is a 5-minute bus ride, or 30-minute walk, away.

Visit Transport NSW for help planning your public transport to the University.

The main entrance to the Museum is located on University Place and is accessible via a ramp or a set of three stairs.

The grounds surrounding the CCWM includes an outdoor ceremonial space with a low bench that offers a semi-secluded outdoor area for quiet reflection or sensory reprieve. Access is via the unsealed path, to the right as you exit the main entrance of the museum.

Please note that this space is open to the public and may be in use by other visitors or passers-by. 

Sounds Café is accessible during the museum's opening hours from Level 2. Entrance is via two sets of push-to-open double doors from the gallery or one set of push-to-open double doors on the left as you exit the lift.

Sounds Café is additionally open from 8am-10am weekdays. Access to the cafe during this time is only from outside the museum:

• sealed sloping concrete path with three steps, on the right side of the building from the entrance 
• unsealed path on the southern side of the museum building, off University Avenue (opp Barff Road). This route has no stairs.

Our Museum guide includes a floorplan indicating the location of lifts and accessible toilets. Pick up a copy from the front desk or download the pdf, 2.7MB.

The Museum has lift access to all levels.

Doors to the Level 2 exhibition areas, café, Study Rooms and some event spaces may make access difficult for some visitors. Please inform our friendly staff if you require assistance.

Lockers are available free of charge to visitors. They are located on Level 3, near the Museum’s front desk.

We are unable to offer pram parking. Please feel free to bring your pram and belongings with you into the museum.

We have a complimentary wheelchair available to use while visiting the Museum, which may be requested from the Museum’s front desk. Unfortunately we cannot take bookings for this item.

Gender-neutral, wheelchair-accessible toilets are located on Levels 2, 3 and 4. Facilities include both right-hand and left-hand transfer-accessible toilets. Locks release after 15 minutes. There are also ambulant toilet stalls within the male and female bathrooms on these levels.

For further details about the location of accessible toilets or all-gender toilets on the University of Sydney campus, please use our interactive campus map.

Accredited Assistance Animals have access-all-areas to the University of Sydney Campus in accordance with the Disability Discrimination Act 1992. The Chau Chak Wing Museum welcomes accredited assistance animals. If you would like further information, or wish to discuss visiting with an assistance animal please call our reception on +61 2 9351 2812, or email ccwm.info@sydney.edu.au.

For visitors with red-green colour vision deficiency, Enchroma glasses are available to use within the Museum, free of charge, from the front desk. There are also pairs available that can be worn over the top of prescription glasses.

Enchroma glasses (pictured in use above) are designed to increase the contrast between red and green colour signals, making colours appear brighter and more vibrant. Experiences vary based on the type and extent of a person’s colour vision deficiency. 

Please note that some exhibition galleries have low lighting, or lighting effects, due to the nature of materials on display.

See a member of staff to identify these on the way finding map.

Fold-out stools are also able to be borrowed from the front desk. We supply Lectus folding stool Stockholm II which weighs 1.7 kg and can be easily folded and transported. These stools have been tested for a load capacity of 110 kg. When unfolded, the stool is 63 cm wide, 37 cm deep and 70 cm high. The seat height is 53 cm. When folded, the stool is 87 cm high.

There are wooden unpadded low-level benches placed throughout the exhibition spaces. Level 1 includes a mixture of low-level padded and unpadded seating options.

Our foyer has a low-level padded leather bench and two low-level deep individual chairs.

We want to ensure the best possible experience for all our visitors. When booking for our events or programs, please inform us of any access requirements and we will do our best to accommodate you. 

Public events

Bookings are primarily taken through the online website Eventbrite. If you would like to book into an event over the phone, please call us on +61 2 9351 2812 during the museum's opening hours.

Schools programs 

Education packages and tours are able to be tailored to your needs. Please contact our education team to discuss all of our options on +61 2 9351 8746 or email museums.education@sydney.edu.au

Object-Based Learning programs

OBL programs are offered to University of Sydney staff and students. Bespoke programs are booked by the unit co-ordinator or tutor as part of the academic program for a unit of study, or booked as part of staff professional development planning by faculty or adminstration.

If you are attending a program in one of our Study Rooms and would like to discuss accessibility requirements please reach out to our OBL team: +61 2 9351 2812 (front desk) or email museum.obl@sydney.edu.au

Hearing loop or infrared hearing augmentation systems are available in the Nelson Meers Foundation Auditorium, School Education Room, Study Rooms (used for OBL) and Boardroom.

If you require access to these systems, please contact us before your visit to the Museum and identify yourself on arrival: email ccwm.info@sydney.edu.au or phone: +61 2 9351 2812

Our standard seating used for events are wooden unpadded Series 7™ (fritzhansen.com) chairs and are dining chair height (seat 46cm).

Our standard seating used in education and study rooms are Ke-Zu X50 chairs made of elastic recycled and recyclable material, are flexible, do not have arm-rests, and dining chair height (seat 46cm).

If you require alternate options please see a member of staff or contact us before your visit on +61 2 9351 2812 or email ccwm.info@sydney.edu.au

Lockers are avalaible for attendees of activities in our Study Rooms (OBL programs) on Level 2. General visitors are advised to use the lockers on Level 3 near the entrance.

School students and their chaperones will be offered trolley cloaking options on arrival.

We are unable to offer pram parking however prams are welcome in our gallery spaces and lift access is available to move through the Museum.

To help us protect the collections we do not allow food in our Museum and ask that all food items remain sealed in your baggage or cloaked in lockers provided on Level 3.

A parent’s room is located on level 1. Facilities include a change table, microwave, cushioned seating (dining chair height) and a lockable door (time limited).

Baby change tables are also located on Levels 2 and 3 in the accessible toilets.

For further details about the location of parents and carers rooms the University of Sydney campus, please use our interactive campus map.