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Changes due to exceptional circumstances

If you experience exceptional circumstances, you may be able to request a timetable change during the review and adjust period.

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Overview

The University recognises that circumstances beyond your control can sometimes affect your studies. We are committed to creating an inclusive learning environment that ensures all students have equitable access to their education.

If you have special circumstances that require an adjustment to your timetable, you may be able to request assistance during the review and adjust period.

Who can make a request

Examples of exceptional circumstances include where you have:

  • work commitments where you can demonstrate financial need
  • carer responsibilities for a member of your household (such as a family member), that cannot be changed
  • a medical reason, such as ongoing medical appointments, that cannot be changed
  • inadequate travel time between two campuses (for example, between the Conservatorium of Music and Camperdown/Darlington Campus)
  • inadequate travel time on the same campus (for example, between Charles Perkins Centre and Belinda Hutchinson), where travel time exceeds 10 minutes
  • classes that finish after 6 pm and difficulties or concerns about your safety travelling late at night (to the address where you live, as it appears in Sydney Student).

Contacting Inclusion and Disability Services

For adjustments due to disability, contact Inclusion and Disability Services (IDS). You can also contact IDS if you have carer responsibilities or an ongoing medical condition.

Elite Athlete program

If you're in the University's Elite Athlete program, contact the Elite Athlete Program Manager to discuss making changes to your timetable.

Circumstances that aren't eligible

We will not make changes if you:

  • have work commitments where financial need cannot be demonstrated
  • want to be in a class with a friend
  • want to be in a class taught by a particular teacher
  • want to reduce the time between classes
  • have sporting commitments that aren't related to the University's Elite Ahtlete program
  • want to swap classes with another student
  • want to limit your timetable to a certain number of days
  • don’t want to have early morning classes
  • want to create a clash on your timetable for a compulsory class.

Before you start

First, check if you can make the changes yourself.

  • If the class you want is full, add yourself to the waitlist. If space becomes available, you'll automatically be added to the class. This might take a few days. It's a good idea to check your timetable regularly as we monitor demand and add new classes where we can.
  • If a clash is preventing you from selecting the class you want, try to fix the clash.
  • See if you can change your unit of study selection. However, be aware that if you change your timetable, you may not be able to change it back again.

How to make a request

Step 1: Know when to make your request

Once you've received your timetable, you have until the end of the review and adjust period to make a request.

Step 2: Start your application

Submit your request using the Timetable assistance form. You'll need to list the units of study you're having trouble with.

Step 3: Attach supporting documents

We'll only consider your request if you attach the required documents.

You need to attach both:

  • a letter from your employer stating the days and times that you are required to work
  • one of the following:

If you need to care for a member of your household (such as a family member), attach one or more of the following:

  • a letter from a medical practitioner stating the care you need to provide, including the time commitment
  • a statutory declaration or student declaration (doc, 53KB) stating:
    • who you're providing care for
    • the nature of their need
    • that there is no other person who could reasonably carry out that care.

If you have medical reasons, such as ongoing medical appointments, you need to attach a letter from your medical practitioner clearly stating:

  • how you are impacted
  • the required time commitment.

For any other exceptional circumstances, attach a statutory declaration or student declaration (doc, 53KB). It should explain your special circumstances, including:

  • the days and times that you are affected
  • the impact that this will have on your studies.

What happens next

We'll assess your request, however we can't guarantee that we'll be able to change your timetable as there may not be available classes. For example, we can't add you to a class that's full, or one that creates a clash between classes with mandatory attendance requirements.

We'll then reply to your request with instructions on what to do next.

Contact us

If you're a current student, this is how you can get in touch with us

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Last updated: 03 November 2026

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