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Health services

  1. Health services
  2. Making an appointment

Making an appointment

COVID-19 update: our services have been affected

Our first priority is to ensure the safety and wellbeing of our students and staff. Please do not come into the practice if:

  • you have a fever, cough, cold, runny nose, sore throat or shortness of breath.
  • you have been in close contact with a confirmed case of COVID -19
  • you have been asked to quarantine or isolate due to COVID-19.

Instead, get in touch by phone and our receptionist can advise you. If you have any of these symptoms you should be tested for COVID-19 infection. Find your nearest testing clinic.

Telephone and telehealth consultations are available. Some will be bulk-billed as per Medicare guidelines, others will be charged a fee of $40 which is not claimable. Please check with our receptionist when booking your appointment.

We also have limited face-to face-consultations, which can be booked online. All patients attending the University Health Service are required to provide and wear a face mask until further notice.

Unfortunately, we can only accept new patients that are current students or staff of the University.

You can call us on +61 2 9351 3484 to make an appointment, or book online using the form below. Appointments are usually 10–15 minutes long. Please let us know if you require a longer appointment.

If you need a Professional Practitioner Certificate, it is highly recommended that you visit the University Health Service on the day of your illness. It is not guaranteed that the doctor will be able to sign your certificate retrospectively.

Same-day appointment

If you are in pain, distress, suffering illness or discomfort, you can attend the clinic during opening hours without an appointment. Acute illnesses will be assessed by our nurses who will advise an appropriate course of action. Medically urgent cases will be given priority.


Domestic students

  • If you have a Medicare card, for most consultations we will direct bill Medicare. Make sure you bring your valid Medicare card or number and University of Sydney student card.
  • If you're not enrolled in Medicare, you will need to pay the full fee for your consultation. Contact us for information about our consultation fees.

International students

We have direct billing arrangements for students covered by Allianz Overseas Student Health Cover (OSHC). Please bring your valid Allianz OSHC card and photo ID.

If you have health cover from another provider, you will be required to pay at the time of consultation and be reimbursed by your provider.

Non student card holders

If you don't have a University of Sydney student card, school card, pension or other concession card you need to pay the full fee for your consultation at the time of your visit.

If you have a Medicare card, you will receive a rebate (Medicare fee) paid into your registered Medicare bank account. You will have a gap fee (out of pocket expense) of $20–$40 depending on consultation length, or up to $65 for a clinical psychologist consultation. You need to bring your valid Medicare card or number.

Additional costs

We require payment for vaccines (unless government funded), equipment and cancellation fees. Charges may apply if you require replacement or duplicate medical certificates, records and documents.

We accept payments by credit cards and EFTPOS.


On the day before your appointment, you will be sent an SMS reminder. Reply 'YES' to confirm or 'NO' to cancel. No-shows or late cancellations will incur a fee.

If you cannot attend your appointment, you need to cancel within the required notice period or a non-attendance fee will be applied.

The non-attendance fee is not claimable from Medicare or private health insurers. You will be required to pay this fee before you can be seen at the University Health Service.

Appointment type

Notice period

Medical practitioners

3 hours notice or a $40 fee

Clinical psychologist

24 hours notice or a $60 fee

Our staff

Clinical lead
Dr Gerard Cudmore MBBS MBA Dip PH

Practice manager
Ms Lee-Anne Verheyden-Burgess
+61 2 9351 3484

Registered nurses

  • Lisa Rogers
  • Ivy Chu


  • Dr Myra Cowell MBBS
  • Dr Gerard Cudmore MBBS MBA Dip PH
  • Dr Louise Dolan MSc.MBBS (Hons) MSc MPsycholMed
  • Dr Geoff Hansen MBBS MPH
  • Dr Katarzyna Harasymiuk MB BS
  • Dr Sharmila Jayaram MBBS (Syd) MMed (Syd) FRACGP
  • Dr Ian Marshall MB BS, FRCGP, FRACGP (Director)
  • Dr Anna Raif FRACGP (on maternity leave)
  • Dr Susan Willis MB BS BSc MPHTM
  • Dr Tanya Nguyen MBBS

Clinical psychologist

  • Talia Gonda BPsych (Hons), MPsych (Clin), MAPS


  • William Li

Administration staff

  • Senior medical receptionist: Nicki Plytarias


  • Nicolyn Swasbrook
  • Jean Pertel
  • Lucy Arida

Patient feedback

If you have any comments, suggestions or concerns regarding your experience of the University Health Service, please contact Dr Gerard Cudmore MBBS MBA Dip PH

Complaints may also be directed to the Health Care Complaints Commission.

University Health Service

  • +61 2 9351 3484 (Wentworth)
  • +61 2 9351 4110 (Wentworth)
  • Butlin Ave, Level 3 Wentworth G01
Opening hours

8.30am - 4.30pm, Monday to Friday (except on public holidays).

Last appointment 4pm.

Last updated: 22 April 2022

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You should only use this form to send feedback about the content on this webpage – we will not respond to other enquiries made through this form. If you have an enquiry or need help with something else such as your enrolment, course etc you can contact the Student Centre.