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Making an appointment
COVID-19 update: our services have been affected
Our first priority is to ensure the safety and wellbeing of our students and staff. Please do not come into the practice if:
- you have returned from overseas or Victoria in the last 14 days
- you have visited a known COVID-19 hotspot
- you have a fever, cough, cold, sore throat or shortness of breath.
Instead, get in touch by phone and our receptionist can advise you. If you have any of these symptoms you should be tested for COVID-19 infection. Find your nearest testing clinic.
Telephone consultations are available. Some will be bulk-billed as per Medicare guidelines, others will be charged a fee of $40 which is not claimable. Please check with our receptionist when booking your appointment.
We also have limited online appointments for face to face consultations. Make an appointment. All patients attending the University Health Service are required to provide and wear a face mask until further notice.
Unfortunately, we can only take on new patients that are current students or staff of the University.
You can call us on +61 2 9351 3484 to make an appointment, or book online using the form below. Appointments are usually 10–15 minutes long. Please let us know if you require a longer appointment.
If you need a Professional Practitioner Certificate, it is highly recommended that you visit the University Health Service on the day of your illness. It is not guaranteed that the doctor will be able to sign your certificate retrospectively.
Same-day appointment
If you are in pain, distress, suffering illness or discomfort, you can attend the clinic during opening hours without an appointment. Acute illnesses will be assessed by our nurses who will advise an appropriate course of action. Medically urgent cases will be given priority.
Costs
Domestic students |
|
International students |
We have direct billing arrangements for students covered by Allianz Overseas Student Health Cover (OSHC). Please bring your valid Allianz OSHC card and photo ID. If you have health cover from another provider, you will be required to pay at the time of consultation and be reimbursed by your provider. |
| Non student card holders | If you don't have a University of Sydney student card, school card, pension or other concession card you need to pay the full fee for your consultation at the time of your visit. If you have a Medicare card, you will receive a rebate (Medicare fee) paid into your registered Medicare bank account. You will have a gap fee (out of pocket expense) of $20–$40 depending on consultation length, or up to $65 for a clinical psychologist consultation. You need to bring your valid Medicare card or number. |
Additional costs
We require payment for vaccines (unless government funded), equipment and cancellation fees. Charges may apply if you require replacement or duplicate medical certificates, records and documents.
We accept payments by cash, credit cards and EFTPOS.
Cancellations
On the day before your appointment, you will be sent an SMS reminder. Reply 'YES' to confirm or 'NO' to cancel. No-shows or late cancellations will incur a fee.
If you cannot attend your appointment, you need to cancel within the required notice period or a non-attendance fee will be applied.
The non-attendance fee is not claimable from Medicare or private health insurers. You will be required to pay this fee before you can be seen at the University Health Service.
Appointment type |
Notice period |
|---|---|
Medical practitioners |
3 hours notice or a $40 fee |
Clinical psychologist |
24 hours notice or a $60 fee |
Our staff
Director
Associate Professor Ian Marshall FRCGP FRACGP
ian.marshall@sydney.edu.au
Practice manager
Ms Lee-Anne Verheyden-Burgess
+61 2 9351 3484
l.verheyden-burgess@sydney.edu.au
Registered nurses
Lisa Rogers
Ivy Chu
Louise Cutts (maternity leave)
Josh Feng
Doctors
Dr Chris Cooper MBBS MPH DTPH MRCGP
Dr Myra Cowell MBBS
Dr Gerard Cudmore MBBS MBA Dip PH
Dr Louise Dolan MSc.MBBS (Hons) MSc MPsycholMed
Dr Geoff Hansen MBBS MPH
Dr Angela Hamilton MB BS
Dr Katarzyna Harasymiuk MB BS
Dr Davina Hiley MBBS
Dr Sharmila Jayaram MBBS (Syd) MMed (Syd) FRACGP
Dr Zinnia Lo MBBS DipOBS DCH FRACGP
Dr Ian Marshall MB BS, FRCGP, FRACGP (Director)
Dr Christopher Nguyen BMED, FRACGP
Dr Anna Raif FRACGP
Dr Jill Thistlewaite BSc MBBS PhD FRCGP MMEd DRCOG
Dr Susan Willis MB BS BSc MPHTM
Visiting specialist
Dr Sylvia Heiman MB BS FRACD Skin Specialist
Clinical psychologist
Talia Gonda BPsych (Hons), MPsych (Clin), MAPS
Health education officer
Miriam Delailomaloma BHSc
Administration staff
Practice manager: Lee-Anne Burgess
Senior medical receptionist: Nicki Plytarias
Reception:
Bonnie Song
Jean Pertel
Lucy Arida
Carolina Casas
Patient feedback
If you have any comments, suggestions or concerns regarding your experience of the University Health Service, please contact the Director, Associate Professor, Ian Marshall at ian.marshall@sydney.edu.au.
Complaints may also be directed to the Health Care Complaints Commission.
Last updated: 10 August 2020
