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  • Keeping your information safe true true

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Keeping your information safe

Data security is everyone’s responsibility.
  • #make-a-report Report an incident

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Keeping your data safe and protecting the University’s information and systems is a key part of what makes a world-class university experience possible.

The devices we use every day hold personal information and research data – and even a breach on your own device can put the wider University community at risk. As such, it's important to know how to protect information, stay alert to potential threats and respond to incidents as they occur.

What to report

Cyber security threats can come in many forms, for example:

  • suspecting your computer or account has been compromised
  • having evidence on how a technology may be vulnerable
  • noticing a colleague inappropriately sharing sensitive information
  • observing someone breaching University policy
  • losing a University asset containing sensitive information.

If incidents like these happen, contact us. It's important that you make a report as soon possible so our ICT Cyber Security team can quickly help.

Report an incident

To report a cyber security incident, choose from the following options.

Phone

Call the ICT Service Desk at 1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (Option 4 for ICT). Available 7am to 9pm, Monday to Friday and 9am to 5pm, Saturday, with limited out-of-hours support.

Online

You can also submit an online enquiry or email ict.support@sydney.edu.au.

In-person

Visit one of our staffed Learning Hubs or seek support at the Fisher Library, Level 3 Service Hub, available from 9am to 5pm, Monday to Friday.

Last updated: 02 June 2026

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Tell us if you’ve spotted a typo or something else wrong with this page. For any other enquiries please contact the Student Centre.

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