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Keeping your information safe

Keeping your data safe and protecting the security of the University’s information and systems is fundamental to providing you with a world class educational experience.

Cyber security overview

As part of our day-to-day, we all use laptops and mobile devices to handle our own personal information and research data. This means we each have a shared responsibility to protect our information, as well as recognise and respond to cyber threats.

We’ve put together some useful guidelines and simple steps to help you be informed about safe online behaviour and practices.

Reporting cyber security incidents

It's important that you report any cyber security incidents as they happen, so that our ICT Cyber Security team can help you quickly.

Incidents you should report include:

  • suspecting your computer or account has been compromised
  • having evidence on how a technology may be vulnerable
  • noticing a colleague inappropriately sharing sensitive information
  • observing someone breaching University policy
  • losing a University asset containing sensitive information.

If you need to report a cyber security incident, call the ICT Service Desk on 1800 SYD UNI (1800 793 864) or +61 2 8627 1444 (option 4 for ICT) or email

ICT Service Desk

Submit an online help form

Opening hours
7am to 9pm Monday to Friday
Last updated: 25 October 2023

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