Sit directly in front of the camera so that your face is in full view. Both eyes must be visible to the camera, so make sure your webcam is positioned correctly.
The University understands and appreciates that students are entering their exam period from different frames of mind. And while some students have adapted well to online learning and assessment, for others it has been a struggle. The University is committed to setting students up for success and has a range of supports available.
We strongly encourage you to access the University’s approved resources which have been specifically designed to help you with proctored exams:
Your wellbeing is our priority. If you are feeling stressed, you can access specialist help via the University’s Counselling and Psychological Services. Set yourself up for success and reach out early.
Take the initiative to seek help early regarding any instructions about the upcoming exam. Accepted materials, devices and accessing course material online for open book assessments is a good place to start. Ask the coordinator or teaching team if you are unsure of the requirements.
Do not trust any private services, tutoring, or assignment help services that aren’t affiliated with the University. Speak with your lecturer or tutor if you’re having difficulties with any of your assessments. Your teachers are there to help you learn and can provide support.
The University offers legitimate help online, too. Please visit our Exam Prep site. If you are struggling with your unit of study or preparation, the University has a wide range of resources to assist you.
Some of you will be familiar with proctored exams. As a reminder to all students, a proctored exam is 100% supervised and reviewed for potential academic integrity breaches. The University has a dedicated team that investigates and escalates breaches of Academic Integrity standards to faculty teams for further investigation.
To give you the best chance of success, we have put together the Top 5 Tips for taking ProctorU exams:
Sit directly in front of the camera so that your face is in full view. Both eyes must be visible to the camera, so make sure your webcam is positioned correctly.
Make sure you know what materials are permitted during the exam. You cannot use your mobile phone or any other external device during the exam.
Don’t wear headphones, either wired or unwired, unless they are a permitted resource for your exam. If you want to block out background noise, use foam earplugs.
Make sure you show your student card or government-issued ID. Accepted forms of ID are: student card, passport, Australian driver licence or Australian proof of age card. Note that for Record+ exams this is the step immediately after you are asked to take a photo.
If you experience technical difficulties that impact your process in the exam, submit a special consideration application immediately after the exam is completed. Make sure to attach any relevant supporting documentation.
The Office of Educational Integrity has noted a significant spike in breaches in the pandemic period, with a high number of students seeking support online from sources unaffiliated from the University. The online environment we’re currently working in means that students are increasingly vulnerable to malicious organisations masquerading as 'online help sites and platforms'.
The University is deeply committed to ensuring the integrity of its educational programs and treats integrity breaches seriously. As a result, the academic consequences for cheating are numerous:
Office of Educational Integrity Senior Manager, Rebecca Dinnie advises, 'Students are more vulnerable than ever. We are seeing serious incidents where students are being pressured to pay for online assistance, have been blackmailed by these malicious sites when they change their mind about receiving help or refuse payment, and this is leaving a devastating personal consequence for our students beyond the academic penalties that apply.'
Academic Integrity is everyone’s responsibility. That means the University, its process and policies, its staff, and its students. Through the student lens, this means:
If you're involved with something that doesn't feel right, you can report anonymously to the Office of Educational Integrity.
We wish you every success in your end of semester exams and assessments.