Services surround us, and our engagement with them can be a frustrating or rewarding experience. This unit introduces students to principles and methods relevant to the user experience of a product or service. Students will develop an understanding of the concept of 'user experience' and its role in the design of a service to ensure the experience is meaningful and targeted towards users' needs and abilities. Students will learn about methods for designing the user experience in a range of different contexts, such as mobile devices, wearables and interactive environments. The unit will give students an opportunity to apply the principles and methods of user experience design in the context of a design project. At the conclusion of the unit students will have a well-developed understanding of methods for gathering user requirements and translating requirements into design solutions that emphasise the user experience of the final product.
lecture 1 hr/week and workshop 2 hrs/week
design assessments (80%) and tutorial activities (20%)