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Get help

Have a question about our services, or looking to get some help? We have a number of ways for you to reach us.

Call us: 1800 SYD UNI (1800 793 864) option 3

Or +61 2 8627 1444 (option 3) if you're calling from outside Australia.
For urgent IT issues, the University Service Desk will take your call. We’re open on weekdays between 8am and 9pm. 

Visit us: Staffed Learning Hubs

We have IT specialists in our Learning Hubs who can give you more hands-on tech support. During Semester, this includes IT specialists on Level 3 of Fisher Library from 9am to 5pm Monday to Friday. See our staff hours.

Email us:

For non-urgent queries, we recommend sending us an email. Our teams will do their best to get back to you as soon as possible.

Submit online

For general queries about our services, fill in our form below and we’ll get back to you as soon as possible.