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Coronavirus (Covid-19) infection: University of Sydney advice

Last updated Friday 3 April 10am
The University is closely monitoring the situation, and will continue to follow the Australian Government's advice. We're committed to doing all we can to assist our students, staff and community members.

Important information

Census date and suspension applications

  • The deadline to request to suspend your studies or withdraw from Semester 1 units is midnight on Tuesday 31 March (local time).
  • Due to COVID-19, processing time for applications may be longer than usual. If your application is submitted before midnight 31 March, it will be processed as effective from the census date and you will not be disadvantaged by any delay in processing time. You do not need to contact us or make a new enquiry. Note also that Canvas can take 24 hours to reflect changes to your enrolment.
  • Read more FAQs about suspending your studies

Assessments and exams

  • Most units of study will conduct assessments online and these will include quizzes, take-home exams and online exams.
  • Information about each of your units’ online assessments will be available on your unit of study Canvas site.
  • You can find out more details about ProctorU’s privacy and security in relation to University of Sydney online tests are on the online tests Canvas page.
  • Read more FAQs about online exams

Support for students

  • The University is providing a range of support measures and services for students all studying online as well as assistance for international students affected by travel restrictions.
  • Both domestic and international students can apply for general bursaries and interest-free loans to ease financial pressures.
  • There are laptops and computers that students can request to loan if they need to help with online study needs.
  • Peer support advisors are on hand to help students with questions via Zoom, on request.
  • Find out more about the University’s support offerings.

Latest updates

Friday 27 March

  • For the safety and security of our community, given the significantly reduced number of people on campus, this evening we will move the campus to after-hours mode.  You will need to use your student card to access buildings and study spaces.

Wednesday 25 March

  • Due to Government restrictions to help stop the spread of COVID-19, the University’s libraries will be closed from Thursday 26 March, see the Campus Operations section below for more details.
  • More information about how the University will host mid-semester online exams and tests is now online. Specific details for most units will be made available by this Friday 27 March, on Canvas and in Unit of Study Outlines.

Tuesday 17 March

  • From Monday 23 March there will be no face-to-face teaching on campus. All teaching and learning will be delivered online
  • You do not need to make any changes to your enrolment.
  • This change in delivery will not impact compliance with visa conditions for international students.

Campus operations

We are taking all necessary steps to reduce the number of students and staff required to attend campus. It is important you know that it is safe to come to campus. 

Our Wi-Fi network, computer labs, research and study spaces will remain open to staff and students, with social distancing measures in place. Our enhanced cleaning protocols will also remain in place across our campuses.

For the safety and security of our community, given the significantly reduced number of people on campus, from 5pm 27 March, we will move the campus to after-hours mode.  You will need to use your student card to access buildings and study spaces.

Please contact Campus Assist via email at campus.assist@sydney.edu.au or call Campus Assist on 9351 2000 Option 4 or Campus Security on 9351 3487 if you require additional access or have any issues.

Make sure your contact details are up to date in Sydney Student (enrolled name and Australian mobile phone number). We will use your University email for most updates, but may need to send an SMS.

Now that classes have moved online for teaching, from Monday 23 March, the Student Centre will transition to providing expanded online support. From Thursday 26 March we will be closed for in-person enquiries, but you can still get in touch by phone or by making an online enquiry. Find out how to reach us.

If you’ve submitted a photo for your student card and have been advised to pick it up, we’ll send your card out to your postal address instead. Make sure your address is up to date in Sydney Student.

Due to Government restrictions to help stop the spread of COVID-19, the University’s Library spaces will be closed until further notice from Thursday 26 March.

The Library will remain open online to provide live support for research and study from Mon-Thurs 8am-10pm and Fri 8am-8pm.

Our online collection of over 1 million ejournals and eBooks is available 24/7 from any global location.

Other spaces remain open for students who require access to computers or other resources on campus. See below for details.

Several spaces for all cohorts of students remain open at all hours for those who need to access resources across our campuses, whilst adhering to strict social distancing for community safety. You will need to use your student card to access buildings and study spaces.

Computer access labs

  • Carslaw Building
  • PNR Building

General teaching spaces

  • Camden Teaching Building
  • St Pauls Building
  • Mackie Building

Find directions for the above areas in our maps.

USU outlets including Courtyard, Fisher Kiosk, Abercrombie Terrace and Laneway are offering takeaway service only. Additional hygiene measures are in place for kitchen and serving staff and social distancing arrangements are in effect. Check the USU website for the latest updates. 

Sydney University Sports & Aquatic Centre, Arena Sports Centre and The Ledge Climbing Centre are closed until further notice, and all sporting competitions and programs have been cancelled. Visit their website for further updates. 

Contact our helpline

We have established a dedicated hotline to provide you with advice and support during this uncertain time. Note this hotline is available from 9am to 6pm all week (local time AEDT).

Phone: 

  • 1800 SYD UNI (1800 793 864) if you are calling from within Australia
    • Select '9' for the coronavirus hotline 
  • +61 2 8627 0010 if you are calling from overseas 
    • Select '9' for the coronavirus hotline

Students can also submit a query via the Coronavirus Enquiry form.

Australian government helplines

You can call the National Coronavirus Health Information Line on 1800 020 080.

An Australian government hotline has also been established to assist international students with questions or concerns relating to their study and novel coronavirus:

What is COVID-19? Answers from an expert.