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Frequently asked questions

Want to know how to update your details, get a copy of your academic transcript or continue to use the University libraries? Find out here.

We’re here to help. If you can’t find an answer you’re looking for below, please contact alumni.office@sydney.edu.au.

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When you graduate from the University of Sydney, you automatically become a member of our alumni community. To stay in touch, make sure your details are up to date.

Alumni who graduated before Semester 2, 2020 are eligible to receive a University alumni email address on the @alumni.sydney.edu.au domain.

To log in to your alumni email account, go to Microsoft Outlook using your previous details and the @alumni.sydney.edu.au domain.

For more information on your alumni email account, please refer to the alumni email FAQs.

If you are experiencing issues accessing your alumni email account or have any questions, please call +61 2 9036 6458 or email alumni.office@sydney.edu.au with the following details:

  • full name
  • date of birth
  • degree attained
  • UniKey/student ID or University email address.

Find information about ordering your transcripts, degree certificates or letters from the University on our academic records website.

Our records office can verify the qualifications of a former student or the authenticity of a document such as an academic transcript. Find out more about verifying documents.

Find everything you need to know about graduations, including tickets, dates, academic dress, graduating in absentia and overseas graduations.

For editorial and publication enquiries, visit the SAM website. To receive a copy, or to switch to a digital subscription, make sure your details are up to date.

If you have received a SAM addressed to someone no longer living at your residence, please email us at alumni.office@sydney.edu.au and reference the ID number above the address field.

The University no longer issues alumni cards. Please note your student ID number is your alumni ID number. To confirm your alumni ID number, email alumni.office@sydney.edu.au with the following details:

  • full name
  • date of birth
  • degree attained.

Visit the libraries website for information about alumni membership.

Find everything you need to know about admissions, courses and studying at the University of Sydney.

Find everything you need to know about applying for a scholarship or other support. You can also contact the Scholarships and Financial Support Service directly.

For enquiries about your tuition fees and course-related costs, including Higher Education Loan Programs (HELP), please email hecs.office@sydney.edu.au.

For other fee enquiries, please email fees.pay@sydney.edu.au.

Find out more about the careers services we provide, or for more information contact the Careers Centre directly.

For information about researching former University graduates, visit the University archives.

Contact us

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For a full list of alumni and donor contacts visit sydney.edu.au/contact-us