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Frequently asked questions

Find answers to some of the most common questions we receive
Want to know how to update your details, get a copy of your academic transcript or continue to use the University libraries? Find out here.

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When you graduate from the University of Sydney, you automatically become a member of our alumni community. To stay in touch, make sure your details are up to date.

We’ve recently made some changes to University alumni email accounts, including updated email addresses.

To ensure your email account continues to function as normal please log into your new email address (with the updated domain using Microsoft Outlook between 17 February and 31 March 2020.

For details on how to log into your new account, or for more information, please refer to the alumni email FAQs.

If you are experiencing issues accessing your alumni email account or have any questions, please call +61 2 9036 6458 or email with the following details:

  • full name
  • date of birth
  • degree attained
  • UniKey/student ID or University email address.

Find information about ordering your transcripts, degree certificates or letters from the University on our academic records website.

Our records office can verify the qualifications of a former student or the authenticity of a document such as an academic transcript. Find out more about verifying documents.

Find everything you need to know about graduations, including tickets, dates, academic dress, graduating in absentia and overseas graduations.

For editorial and publication enquiries, visit the SAM website. To receive a copy, or to switch to a digital subscription, make sure your details are up to date.

If you have received a SAM addressed to someone no longer living at your residence, please email us at and reference the ID number above the address field.

The University no longer issues alumni cards. Please note your student ID number is your alumni ID number. To confirm your alumni ID number, email with the following details:

  • full name
  • date of birth
  • degree attained.

Visit the libraries website for information about alumni membership.

Find everything you need to know about admissions, courses and studying at the University of Sydney.

Find everything you need to know about applying for a scholarship or other support. You can also contact the Scholarships and Financial Support Service directly.

For enquiries about your tuition fees and course-related costs, including Higher Education Loan Programs (HELP), please email

For other fee enquiries, please email

Find out more about the careers services we provide, or for more information contact the Careers Centre directly.

For information about researching former University graduates, visit the University archives.

Contact us

Green glass panels of the Jane Foss Russell Building

For a full list of alumni and donor contacts visit