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Transcripts and academic records

Academic transcript

COVID-19 update: changes to ordering a transcript

Due to COVID-19 and Government advice we have limited staff on campus. This means you will no longer be able to pick up your academic transcript from the Student Centre.

You can still order a digital or hard-copy transcript using the online Academic transcript request form, but hard-copies will need to be posted out to you. 

Requests for transcripts from amalgamated colleges and pre-1981 records cannot currently be processed due to the closing of University archives. 

An academic transcript is a formal record of your studies at the University.

You’ll receive an official academic transcript when you graduate. We will provide you a digital version accessible through My eQuals within 2 business days of your degree being conferred. Due to COVID-19 and limited staff on campus, a hard-copy of your academic transcript will be posted to you but there may be a delay. 

If you'd like a transcript at another point during your studies you can purchase one showing your qualifications so far.

You can view a record of your units of study and results in Sydney Student, but this is not an official certified document. Go to ‘My studies’, ‘Assessments’ then ‘View your academic transcript’ for your course. 

What appears on a transcript

Your transcript includes all units of study (attempted and completed) and your grade for each unit. If you have been enrolled in more than one course, it lists all courses and all units studied at the University. It is not possible to separate degrees. Average marks are not included on your transcript.

See our guide to grades page for information on how your grades will appear on your transcript.

Once your degree has been conferred, your transcript will also show a ‘final result’. This is not a mark average, but instead signifies that you have completed the requirements of your course.

  • If you’ve completed a bachelors degree, your final result will be either ‘pass’ or ‘honours’.
  • If you’ve completed a masters (coursework) degree, graduate diploma or graduate certificate, your final result will be ‘pass’ (if you commenced before 2011, you may also receive ‘pass with merit’).

What can I use it for?

Your official transcript can be used to demonstrate your qualifications or progress in your course so far. You might use it when applying for a job or to support applications for scholarships or further study.

It is also recognised by professional associations and government departments. For any hard-copy documents to be recognised by the Department of Foreign Affairs and Trade (DFAT) they will first need to be signed by an authorised staff member at the Student Centre. However, as the Student Centre is closed this service is suspended until further notice. 

How to order a transcript

You can order a digital or hard-copy transcript using the online Academic transcript request form. Both copies are equally authentic and valid. Digital copies will be sent to you in an email and hard copies will be posted out to your elected address. Due to COVID-19, we currently can't offer over the counter pick up as an option. 

If you require a complete transcript and your results are not yet released, you will need to wait until your results are available before ordering your transcript.

If you have completed your course, your transcript will only show this once your course has been awarded and you have received your completion letter.

You need to attach a copy of a valid personal photo identification with your signature visible, as it appears on a legitimate form of personal identification (such as your driver’s licence or passport). Your request will not be processed if this is not included. Student cards, local library cards, Medicare cards, or birth certificates are not accepted.

If you’re requesting a transcript from amalgamated colleges or pre-1981, digital copies through My eQuals will not be available to you.

If you have been nominated for exchange and need a copy of your transcript for your application to your host institution, contact the Sydney Abroad team at sydney.abroad@sydney.edu.au

Payment and processing times

Once you have submitted your request, we will verify the information provided and email you with an invoice and payment instructions. Payments online can be made by credit card, BPAY or cheque and are charged in Australian dollars.

The payment will be non-refundable if your academic transcript has been issued.

Order method Format Cost Postage Processing times
Online Digital only $15 N/A

5 business days to receive your invoice

5 business days from when payment is received

Online Hard-copy and digital

$35

+$25 each additional hard copy

All documents are sent by express post. Postage costs are charged for each delivery address.

Domestic postage: $15

International postage: $55 

 

5 business days to receive your invoice

5 business days from when payment is received, plus postage time
In person Hard-copy and digital 

Currently 
unavailable

N/A

Currently unavailable

Receiving your documents

Once we’ve received payment we will process your transcript.

We’ll send you an email containing a URL with instructions on how to access your digital transcript through My eQuals. This will be sent to your personal email address recorded in Sydney Student, so make sure that this is up to date.

Hard copies can be posted directly to you and/or to a third party (such as a Registration Board or University). If required, transcripts can be sealed in stamped envelopes (please indicate this in the ‘further information’ section).

A maximum of 10 delivery addresses can be nominated in your order. If you require additional delivery addresses, you’ll need to submit another order.

Student Centre

Limited service

As a precaution, we’re currently closed for in-person enquiries.

Find out more about our service

Phone

1800 SYD UNI (1800 793 864)
or +61 2 8627 1444

Opening hours: 9am to 5pm, Monday to Friday.

Online

Last updated: 28 July 2020

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