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Lost and found property

Find out what you need to do if you've lost or found something on campus.

Lost items

If you have lost something at the University the steps to follow are:


Contact Campus Assist

Call Campus Assist on +61 2 9351 2000 (option 4) or email between 8.30am and 5pm. We will check to see if we have found your item, and if so, give you instructions for collection.


Log the missing item in the online portal

If we don't have your item, log a lost property report online. If you are off campus or not connected to the University's network, you will require a virtual private network (VPN) connection to access the report. 


Collect your item

If we find your item, we will let you know where to pick it up from.

Found items

Any item found is stored in the Property Room at G12 Services Building, 22 Codrington Street, Darlington. These items are stored for a period of up to three months. Items that remain unclaimed after this time will be donated to charity or sustainably recycled.

As a matter of work health and safety, lunch boxes will be disposed of and not stored. Due to security concerns USBs/flash drives will be recycled through a secure E-Waste service.

Uncollected Sydney University student cards are returned to the Student Centre in the Jane Foss Russell building each week. Other uncollected identification (licenses, passports etc.) are held for one week and then destroyed to ensure the owner's privacy.

Lost something?

If you have lost something, here are the steps you should take to increase your chances of getting it back:

  • Re-trace your steps to see if you can identify where you lost your item
  • If you know where you lost your item, call or visit the location to see if it has been handed in
  • Call or email the Service Centre or visit G12 Services Building front desk located on Level 1 to see if your property has been handed into Protective Services
  • Provide a detailed description and/or a photograph of the item will be helpful to assist with identifying your property
  • You may also wish to submit a police report.

Be aware, you need to be connected to the Sydney University Network to submit an online Lost Property Report.

Label your property

We strongly recommend you label your property, particularly valuable items such as a laptop or USB, with your student ID. If a labelled item ends up in lost property, this will increase the chances of Campus Assist safely returning property to the correct owner.

Lost property collection points

Campus Assist

Campus Location Phone Number
Camden Campus (C01E) General Teaching Building +61 2 9036 7763

COS front desk

Campus Location Phone Number
Darlington Campus (G12) Services Building +61 2 9351 2000

Campus Assist

  • +61 2 9351 2000 (Camperdown and Darlington Campus)
  • +61 2 9036 7763 (Camden Campus)
  • +61 2 9351 1295 (Conservatorium of Music)
  • Level 1, 22 Codrington Street, Darlington NSW 2008 Services Building G12
Last updated: 16 March 2022

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