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Unit of study_
ENGG5203: Quality Engineering and Management
2024 unit information
This subject is designed to support Engineers in the implementation of engineering tasks in the workplace. It addresses the use of quality control and management as well as systems assurance processes. It is designed to enable engineers entering practice from other related disciplines or with overseas qualifications to do so in a safe and effective way. The study program will include management of quality in research, design and delivery of engineering works and investigation, as well as of safe work practices and systems assurance.
Unit details and rules
Managing faculty or University school:
Engineering
| Study level | Postgraduate |
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| Academic unit | Civil Engineering |
| Credit points | 6 |
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Prerequisites:
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None |
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Corequisites:
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None |
| Prohibitions:
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None |
| Assumed knowledge:
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First degree in Engineering or a related discipline |
At the completion of this unit, you should be able to:
- LO1. Apply quality assurance both in all stages of creation, upgrading and operation of Engineered Assets, including an understanding of both project and product quality. Apply quality control as well as principles and application of Total Quality Management ( TQM) and ISO 9001 systems and procedures to both project and manufacturing quality. Provide reports to a stakeholder group or steering committee that provides assurance of project or product outcomes.
- LO2. Apply sound engineering practice to management of stakeholders including provision for the role of staff associations and user groups in initiation, design, delivery and certification of assets. Induct and train operating staff and involved communities in management and operation of engineering assets as well as application of employment contracts and agreements.
- LO3. Apply a professional approach to assuring quality of services and procurement contracts, including professional services for initiation, design, construction, management, commissioning and operation of Engineered assets. Understand and mange risk and quality requirements for assuring contracts for, lump sum, alliance, partnering, maintenance and operational systems. Apply principles of quality assurance to supplier selection, tender processes, superintendents role and report on assurance systems for quality, OH&S, risk, procurement and sustainability, Apply engineering principles to contract handover to client, including quality assurance of supporting systems, documents (Digital Twin systems) for ongoing, maintenance, upgrades and operational activities required as part of contracted deliverables. Understand and apply role of Engineer in assurance of contracts for initiation, design, supply and operation of Engineered assets and products such as software as a service. Understand and apply role of an Engineer in managing, liability and dispute management within different legal systems used in both common and non common law jurisdictions.
- LO4. Apply occupational health and safety acts as applicable in different jurisdictions. Understand issues of liability and systems assurance,for workplace safety in both the practice of delivery and in ongoing operations.
- LO5. Apply principles of team building, leadership and management including roles of team members, resource estimating, team development, communication, dispute resolution, task allocation, including team performance measurement and feedback.
- LO6. Comprehend and apply Quality assurance and control tools, including value engineering and risk and opportunity based quality deployment, Apply scheduling tools (MS Project or equivalent) for earned value (quality achievement) forecasting, non conformance identification and resolution. Analyse risk as precursor to the quality and procurement system design. Apply risk and quality system responses to selection and management of procurement and delivery systems. Apply value management using FAST systems, preparation of function cost plans, value optimisation, and inclusion in design. Apply principles of quality assurance, to customer requirement analysis, quality system integration with project plan, audit, inspection and test design, non conformance reporting, rectification and continuous improvement. Comprehend usage of quality tools to evaluate and improve processes, including, Ishikawa, fish-bone, network and pareto charts, 6 sigma, Quality circles, lean manufacturing and Kanban. Analyse and rectify defects in manufacturing system specification and control using statistical methods.
- LO7. Apply a professional approach to ethical issues related to the engineering profession and the social responsibility of engineers including sustainable (environmental, social and economic) development and operations of Engineered assets. Analyse and manage feasibility studies, including optimisation of economic, social and environmental outcomes. Provide input to project governance processes including quality assurance and risk management. This outcome will assurance of abilities such as, working in teams, leading teams, ethical behaviours related to intellectual and physical property rights, treatment of individuals in the workplace, understanding and practice of working in culturally diverse workforce, application of conflict of interest and probity principles to engineering projects and dealing with unjust enrichment practices and behaviours. Understanding and applying ethical principals contained in World Federation of Engineering Organisations ( WFEO) such as community above self, value for effort and sustainability.
- LO8. Apply systems thinking including choice of decision making processes, for simple, complicated, complex and chaotic systems. Analyse simple systems for leverage points and quality assurance requirements for failure modes. Use systems thinking principles for optimisation of different engineering approaches to solution design, delivery and operations. Apply optioneering for sustainable outcomes and continuous improvement. Apply scenarios analysis for service delivery as outcomes by considering alternative systems, including demand management, IT , Software, automation, regulation, social development or asset build.
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